Question posted by jaxcafe100 on December 24th, 2012
My Credit Card Has Been Charged $83.23 For Something. I Do Not Have Internatio
I do not have international calling on my magicjack and have never requested it.
Please credit my credit card $83.23.
I believe I am paid up way in advance for my old traditional MJ service. Please confirm.
I have found it impossible to communicate with your support sevice. In your chat room, they answer one question and leave me for up to one hour before coming back on. I have wasted many hours trying to communicate with them.
Current Answers
Answer #1: Posted by Odin on December 24th, 2012 6:10 PM
magicJack's customer support is indeed magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing:
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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