I Ordered Magic On Dec 15 And Already Billed My Credit Card, But Did Not Receive

i ordered magic jack on dec 15 and you already billed my credit card but up to now i havent received the devise yet. please help.

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Answer #1: Posted by Odin on January 2nd, 2012 11:36 AM

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Odin

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magicJack says to allow 10 days for delivery. The holiday season may have caused a delay.

Unfortunately, magicJack's customer support is essentially worthless. You may reach magicJack by writing:

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

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