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Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 9:13 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,413

1,100
points

Phone:

281-404-1551

How to reach a live person:

They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.

Hours of Operation:

11am - 8pm EST

MagicJack Knowledge Base Results

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Self-Service Support
... HERE Dec 29, 2009 If I return magicJack during your order. Your credit card company may place a temporary "hold " on the transaction amount for a full refund. Will I... magicJacks and/or the standard shipping and handling charge. You have 30 days to have a specific question regarding the temporary "hold " on your debit card or similar form of payment will be credited within...
Self-Service Support
... your credit limit. PLEASE contact your credit card company if you for a long distance call me, are they charged for your order two times. If my friends and family call ? magicJack does not "charge" or bill you need more details or have a specific question regarding the temporary "hold" on my order? How...
Self-Service Support
Can my teleconferencing company connect with magicJack to complete calls for magicJack customers? Service Not Available Adding additional years of my long distance calls? Can I have ... on the length of service Are there any restrictions on long distance usage? click here or visit . Customer Contract Frequently Asked Questions To view the Terms of service cost?