I Need To Speak To Someone Regarding My Magicjack Connection

My phone line is not working

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Answer #1: Posted by Odin on January 17th, 2012 7:51 AM

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Odin

Member since:
April 10th, 2010

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magicJack does not offer more than the most feeble customer support; sorry.

You may reach magicJack by writing:

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140.

* * * *

Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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