Question posted by JGRAHAM753 on November 3rd, 2011

I Would Like To Speak To A 'live' Person Regarding The Billing Fees!

AMOUNT BILLED WAS 4 TIMES THE F AMOUNT QUOTED AT TIME OF ORDER.

Current Answers

Answer #1: Posted by Odin on November 4th, 2011 11:08 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,700
1,100
points
magicJack does not offer phone support; sorry.

You may reach magicJack by writing:  

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140.

If all else fails, you can complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221, or dispute the charge with your credit card provider.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ...Order" or "my.magicJack" How much does magicJack cost? Do I call Puerto Rico for $19.95. Are there any fees on your personal user portal. One year of free local and long distance calling to ? Billing... Islands, along with all the other charges besides the annual service fee? Are there any restrictions on the time of day for a long distance call me, are included with magicJack...
  • Self-Service Support
    ... $19.95 USD per year. Billing If you purchase additional years of service now, you registered your magicJack softphone, where it reads "Click Here To Order or my.magicJack" to purchase additional... of your magicJack, to order additional years of service do I get with the 5 Year Platinum Preferred Plan? Are there any other charges besides the annual service fee? How many years of service...
  • Self-Service Support
    ... less reliable networks and call quality. Frequently Asked Questions magicJack is required. Does the person I need to the United States and Canada. What is the difference between magicJack and Vonage? magicJack customers will never see a monthly phone bill. What is the difference between magicJack and Skype? What kind of Internet service does...

Similar Questions

I Need To Talk To A Live Person On Phone
(Posted by gaybrenda87 12 years ago)
How Do I Get In Touch With A Live Person
i have 2 magic jacks -- only have 1 number i paid for2
(Posted by wdonohoe1 13 years ago)
I Can't Seem To Get Hold Of A Live Person. I'm Afraid I Made A Mistake By Signi
I'm afraid I've made a mistake by signing up w/Magic Jack & I bought the 5 yr plan! The only lon...
(Posted by cindim 13 years ago)
Can I Get A Live Person To Call My Cell Phone Number To Talk With And Get Ny Ren
my cell3-803-480-6699  
(Posted by Anonymous-22201 13 years ago)
Need To Talk To Live Person Need A Phone Number Online Kicks Me Off
Need to talk to live person need a phone number online kicks me off
(Posted by csc77532 13 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.