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LiftMaster LA400 Support Question

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Question posted by richard86209 on January 15th, 2023

Liftmaster La400 - Power On, Stop On, Close Edge On

Liftmaster LA400 - POWER LED steady on, STOP LED steady on, CLOSE EDGE LED steady on (but I don't have edge enabled). Reset button does not clear. 2 new batteries. SBC sometimes works to open but not to close. How do I clear the STOP and CLOSE EDGE lights?

Current Answers

Answer #1: Posted by MercedesAMG on January 15th, 2023 2:19 PM
This answer was accepted by the poster of the original question.
MercedesAMG

Member since:
January 26th, 2013

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Here are a few steps you can try to clear the STOP and CLOSE EDGE lights:
  1. Check for obstructions: Make sure that there are no physical obstructions preventing the gate from moving. This could include debris, vehicles, or other objects blocking the gate's path.
  2. Check the gate's alignment: Make sure that the gate is properly aligned with the opener's mechanism. An improperly aligned gate can cause the opener to sense an obstruction.
  3. Check the photo eyes: Make sure that the photo eyes, which are safety sensors that prevent the gate from closing on an obstruction, are properly aligned and not blocked by debris or dirt.
  4. Check for a malfunctioning control board: The control board may be malfunctioning and not properly sensing the gate's movement or obstructions. This may require professional service.
  5. Check the manual: Consult your opener's manual for troubleshooting steps specific to your model.
  6. Check for power issues: Make sure that the opener is properly plugged in and that the circuit breaker is not tripped.
  7. Try a factory reset: A factory reset may help resolve any software-related issues. Consult the manual on how to perform a factory reset on your specific model.

If none of the above steps resolves the issue, it may be a hardware problem and you should contact the manufacturer or an authorized service center for further assistance.


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Answer #2: Posted by SonuKumar on January 15th, 2023 9:46 PM
SonuKumar

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May 9th, 2021

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Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related LiftMaster LA400 Manual Pages

LA400 Manual - Page 2

...ADJUSTMENT Set DIP Switch Limits Force Adjustment Timer-to-Close PROGRAMMING Remote Controls Keyless Entry Erase All Codes Test ADDITIONAL FEATURES DIP Switch Settings Control Inputs Loop Inputs Photo/Edge Inputs (P6-7-8 and 9) Safety Accessories for Secondary Entrapment Protection OPERATION AND MAINTENANCE Reset Button Remote Control Manual Release Maintenance TROUBLESHOOTING Basic Control Board...
LA400 Manual - Page 5

...open and 1.3 Gates shall have smooth bottom edges, with sufficient lateral stability to assure that the above grade and for barbed tape shall not be less than 6 feet (1.83 m) 3.1.5 All gates shall be designed with vertical bottom edged fully closed positions. fully closed positions. These stops... be constructed in accordance with a powered gate operator. 3.2 The following provisions...
LA400 Manual - Page 6

...power disconnect should be sure to service. • Disconnect power at that you install an optional reversing edge BEFORE proceeding with the control station installation. • ALL power wiring should be visible and clearly labeled. • ALL power... battery or working around the battery compartment. • DO NOT use only LiftMaster part #K74-30762 for replacement batteries. Battery ...
LA400 Manual - Page 19

... control box as high as possible for best radio reception. 1 Remove screws and open the control box. 1 2 Disconnect the reset button, alarm, and coaxial connector. 3 Loosen screws to remove the control board and mounting bracket. 4 Remove the control board. 5 Remove batteries and set aside. 6 Select mounting holes and knock out using a screwdriver and hammer...
LA400 Manual - Page 20

INSTALLATION » STANDARD CONTROL BOX INSTALL THE CONTROL BOARD NOTE: Make sure the battery leads are on the left side of the control box and not pinched. 1 Attach the antenna. 2 Reinstall the batteries, control board, alarm and reset button. 1 2 Coaxial Connector Reset Button Connections Alarm 19
LA400 Manual - Page 21

... GR WH YL BL GATE 1 RD SET OPEN LIMIT SET CLOSE LIMIT LEARN LIMITS aside CLOSE EDGE OPEN EDGE/ PHOTO OPEN PHOTO CLOSE PHOTO ACCESSORY POWER 12 V BR GR WH YL BL RD GATE 2 FORCE GATE 2 ON OFF AUTO OPEN LOW BATT OFF MAX SINGLE BUTTON TIMER TO CLOSE OPEN CONTROL INPUTS SINGLE BUTTON OFF MAX RESET STOP CTRL PWR CTRL PWR SHADOW INTERRUPT CHGR OVLD...
LA400 Manual - Page 22

... YL BL RD ACCESSORY POWER 12 V BR GR WH YL BL RD GATE 2 LEARN XMITTER ON OFF LOCK / BIPA RT DELAY CLOSE EDGE OPEN EDGE/ PHOTO OPEN PHOTO SET OPEN LIMIT GATE 1 CLOSE PHOTO SET CLOSE LIMIT LEARN LIMITS FORCE GATE 2 ON OFF AUTO OPEN LOW BATT OFF MAX SINGLE BUTTON TIMER TO CLOSE OPEN CONTROL INPUTS SINGLE BUTTON RESET OFF MAX STOP CTRL PWR CTRL...
LA400 Manual - Page 31

... the SET OPEN LIMIT LED continues to start over. SET OPEN LIMIT SET CLOSE LIMIT The control board beeps and the SET OPEN LIMIT and SET CLOSE LIMIT LEDs stop blinking, programming is in the desired closed position. Control SET OPEN LIMIT SET CLOSE LIMIT board will beep. For proper functionality, the limits must be programmed during programming press the RESET button on...
LA400 Manual - Page 32

... close the left button to open the left operator. SET OPEN LIMIT SET CLOSE LIMIT The control board beeps and the SET OPEN LIMIT and SET CLOSE LIMIT LEDs stop blinking, programming is now complete. (If the SET OPEN LIMIT LED continues to open and close the right operator. If the problem continues, see Troubleshooting section.) Test the limits by pressing the SBC to close...
LA400 Manual - Page 33

... pressing the SBC to open the right operator. Programming times-out automatically after 60 seconds of inactivity. PROGRAM CLOSE 7 When the SET CLOSE LIMITS LED blinks, press the GATE 2 right button to GATE 1 so it will start moving before the other gate; If the problem continues, see Troubleshooting section.) Test the limits by pressing the RESET button. GATE...
LA400 Manual - Page 34

... 1 Using the 3-button remote or the Single Button Control (SBC) button on contact with an obstruction current sensing feature. The "TIMER RUNNING LED" will not cause nuisance interruptions but low enough to prevent serious injury to the mid position. Gate MUST reverse on the control board, open and then close the gate. 2 If the gate stops or reverses...
LA400 Manual - Page 37

...only if remotely mounted Stop button is added. SBC (SINGLE BUTTON CONTROL) INPUT C2 This input will command the gate to reset the alarms. This input will be Normally Open (N.O.) dry contact type. These terminals are intended for normal operation (the Stop LED will NOT stop and common input. This input functions to OPEN / STOP / CLOSE / STOP in sequence. RESET CONTROL INPUT The...
LA400 Manual - Page 38

... - Order part number LA400-BOX to Terminal P8 while the gate is closing will have no effect. Activating this input. ADDITIONAL FEATURES » LOOP INPUTS + PHOTO/EDGE INPUTS (P6-7-8 AND 9) LOOP INPUTS OPEN INPUT AND EXIT LOOP These terminals are intended for 2 seconds C2 then stop. OPEN SAFETY EDGE/PHOTOELECTRIC SENSOR (ENTRAPMENT) CLOSE PHOTO If an Open Edge device or...
LA400 Manual - Page 39

...Ø7 Z2Ø R227 J18 U4 R224 Z22 R92 R91 R94 R93 CLOSE EDGE OPEN EDGE/ PHOTO Z9 OPEN PHOTO Z8 CLOSE PHOTO 24V ACCESSORY R9Ø POWER 24V R1Ø1 FORCE GATE 2 TIMER RUNNING BIPART DELAY TIMER TO SINGLE CLOSE BUTTON COM OVLD OVLD OPEN SWITCHED ACCESSORY POWER CONTROL INPUTS GATE 2 BRN GRN WHT YEL BLU RED 10A 32V R4...
LA400 Manual - Page 40

...;. PARTY MODE (TIMER DEFEAT - MANUAL RELEASE In case of the control box and serves several functions. OPERATION AND MAINTENANCE » RESET BUTTON + REMOTE CONTROL + MANUAL RELEASE RESET BUTTON The reset button is located on the outside of a power failure, the operator can be opened and closed position, activation of the remote control will close the gate. To set Party Mode...
LA400 Manual - Page 42

...R94 R93 CLOSE EDGE OPEN EDGE/ PHOTO Z9 OPEN PHOTO Z8 CLOSE PHOTO 24V ACCESSORY R9Ø POWER 24V R1Ø1 FORCE GATE 2 TIMER RUNNING BIPART DELAY TIMER TO SINGLE CLOSE BUTTON COM OVLD OVLD OPEN SWITCHED ACCESSORY POWER CONTROL ...Z3 Z4 U3 C11 OFF MAX F7 C13 C4 F6 F2 SINGLE BUTTON RESET STOP POWER COM COM SHADOW LOOP INPUTS INTERRUPT CHGR OVLD COM F1 20A 32V MOV1 ...
LA400 Manual - Page 43

... ARM CONNECTION 1 ANTENNA CONNECTION 13. SBC (SINGLE BUTTON CONTROL) 23. Reset Limits CLOSE EDGE 3. CONTROL INPUTS/EXIT LOOP 8. LOOP INPUTS, SAFETY/SHADOW 9. BIPART DELAY SET 25. For continued protection against fire and electrocution: • DISCONNECT power and battery BEFORE installing or servicing operator. OPEN EDGE/PHOTO EYE 4. MAGLOCK/SOLENOID OUTPUT 14...
LA400 Manual - Page 44

...-to Single Button Input. Check proper installation of accessory. ACCESSORY DEVICE NOT WORKING PROPERLY 1) Not installed properly. 2) Enabling Switch not turned on next page to be >23 V at battery connection. Check STOP connections. Connect batteries. Clear gate from obstruction. Rewire desired accessory device to -Close section for circuit board. Use remote control/SBC to...
LA400 Manual - Page 46

...RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES... A REPAIRED OR REPLACED UNIT, OR REPLACEMENT OF BATTERIES. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS ...OUR TOLL FREE NUMBER 1-800-528-2806 www.liftmaster.com WHEN ORDERING REPAIR PARTS PLEASE SUPPLY THE ...new or factory-rebuilt parts at no cost to you .
LA400 Manual - Page 47

... onto gate or post. 12 Vdc operation, solenoid-activated release. GC824-12 3-Button Mini-Remote Control with gate, providing for the operator. Recommended for a Open, Close, Stop command of an emergency. CPS-LN4 7 AH/12 Vdc Gate Access System Battery: The gate access system battery is lost. Magnetic Gate Lock: Outdoor magnetic lock, transformer, junction box...

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