LiftMaster LA400 Support Question
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Question posted by richard86209 on January 15th, 2023
Liftmaster La400 - Power On, Stop On, Close Edge On
Liftmaster LA400 - POWER LED steady on, STOP LED steady on, CLOSE EDGE LED steady on (but I don't have edge enabled). Reset button does not clear. 2 new batteries. SBC sometimes works to open but not to close. How do I clear the STOP and CLOSE EDGE lights?
Current Answers
Answer #1: Posted by MercedesAMG on January 15th, 2023 2:19 PM
Here are a few steps you can try to clear the STOP and CLOSE EDGE lights:
- Check for obstructions: Make sure that there are no physical obstructions preventing the gate from moving. This could include debris, vehicles, or other objects blocking the gate's path.
- Check the gate's alignment: Make sure that the gate is properly aligned with the opener's mechanism. An improperly aligned gate can cause the opener to sense an obstruction.
- Check the photo eyes: Make sure that the photo eyes, which are safety sensors that prevent the gate from closing on an obstruction, are properly aligned and not blocked by debris or dirt.
- Check for a malfunctioning control board: The control board may be malfunctioning and not properly sensing the gate's movement or obstructions. This may require professional service.
- Check the manual: Consult your opener's manual for troubleshooting steps specific to your model.
- Check for power issues: Make sure that the opener is properly plugged in and that the circuit breaker is not tripped.
- Try a factory reset: A factory reset may help resolve any software-related issues. Consult the manual on how to perform a factory reset on your specific model.
If none of the above steps resolves the issue, it may be a hardware problem and you should contact the manufacturer or an authorized service center for further assistance.
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Answer #2: Posted by SonuKumar on January 15th, 2023 9:46 PM
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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