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Lexmark Z611 Support Question

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Question posted by hazendanforth on September 8th, 2012

Lexmark Z611 Installing Software

I was having problems with the cartridge showing empty when it was new. So I uninstalled the software and driver. I went to the lezmark site and got the correct driver for my operating ststem. It now has all the troubleshhot section,in the solution center, greyed out. Also tips for device status and seceral other options. The ink level is still showing empty with new cartridges. 

Current Answers

Answer #1: Posted by LexmarkListens on September 10th, 2012 6:18 AM
LexmarkListens

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If the cartridges were refilled, it will not show the ink levels. Make sure that you're using genuine Lexmark cartridges. If you are, please contact us via email/phone/chat.


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Related Lexmark Z611 Manual Pages

User's Guide for Windows - Page 7

... File Print. Understanding the printer software 7 Quality/Copies tab From: Quality/Speed Multiple Copies Select: • Quick Print when you want to print documents quickly, but with reduced speeds. • Collate Copies if you want to print. Note: This option is not available if a black cartridge is not installed. The Print dialog box appears...
User's Guide for Windows - Page 9

...about how to purchase new cartridges. • Clean the print cartridge nozzles. • Align the cartridges. • Solve other problems. Note: Do not access this tab while a job is in progress. • View information about ordering supplies. • Receive contact information for Lexmark Customer Support. • Register your printer. • Receive a printer software update. • Find...
User's Guide for Windows - Page 11

If you are using specialty media, follow the steps for inkjet printers. • If your document Click OK. To print on photo cards, see "Printing cards" on the thickness of the paper. You may want to print ... 50 sheets of the paper support. • Make sure the glossy or coated side is facing you. • Do not force the paper into the printer.
User's Guide for Windows - Page 25

Step 1: Load the labels • Use labels designed for inkjet printers. • If your booklet. To build your booklet: 1 Remove the first bundle from the paper exit tray, fold it in half, and set it aside. 2 ...
User's Guide for Windows - Page 34

... 34 Step 1: Load the transparencies • Use transparencies designed for inkjet printers. • If your transparencies include instructions, read them carefully. &#...a removable stripe, make sure each stripe is facing you and down toward the printer. • Do not force the transparencies into the printer. • Squeeze and slide the paper guide to 50 transparencies at a time...
User's Guide for Windows - Page 42

.... Maintenance 42 For information about ordering supplies, see page 48. The cartridge carrier moves to the loading position, unless the printer is on. 2 Raise the front cover. 3 Maintenance Replacing the print cartridges The Lexmark Z600 Series uses the following cartridges: Item: Color cartridge Black cartridge Part number: 26 or 27 16 or 17 Note: You can use...
User's Guide for Windows - Page 56

... feed Make sure: • Your paper is recommended for inkjet printers. • The edges of your paper are printed in the printer. For help , see "Improving print quality" on page 42. • Your cartridge does not have clogged nozzles. Printer prints very slowly • Close any software programs not in better quality documents, but may also...
User's Guide for Windows - Page 57

... type. • You are correct for the type of the paper...problems. Load the envelopes or specialty media vertically against the left edge of the paper. • The paper guide does not cause the paper to print envelopes. If the printer does not automatically eject the page: a Turn the printer off . 2 Turn the printer back on page 57. For help , check your printer. • Your software...
User's Guide for Windows - Page 60

... page 46. Solving specialty media problems 60 For help , see "Improving print quality" on page 46. Photos do not print as expected • Use a photo paper designed for inkjet printers. • Make sure you loaded the paper correctly (with print side facing you ) and selected the appropriate settings in the printer software. For help , see "Printing...
User's Guide for Windows - Page 64

... and controlled by a computer. Paper designed for photographs. print cartridge. handouts. Multiple-page images printed on other computers. Self-adhesive paper. line art. N-up . A printer software option that lets you reverse an image before it is applied to your paper during printing. 64 operating system. photo paper. plain paper. The replaceable unit inside your...
User's Guide for Windows - Page 67

... 36 Print Layout tab 8 print on both sides of the paper 14 print quality improving 46 printer cable, troubleshooting 49 printer driver installing 52 removing 52 printer parts 6 printer software driver 6 installing 52 Lexmark Solution Center 6 removing 52 uninstalling (Windows) 55 printer software CD, troubleshooting 50 printing alignment page 45 banner paper 38 booklet 22 cards 17 coated paper 11...
User's Guide for Windows - Page 68

... blank pages 56 cartridges 49 error messages 53 flashing lights 53 improving print quality 58 margins 59 paper feeding 56 paper jams 57 paper misfeeds 56 print quality 58 printer cable 49 printer not printing 54 printer software installation 50 slow printing 56 software 50 solving print quality problems 58 specialty paper 60 test page 50 uninstalling software (Windows) 55...
User's Guide for Mac OS X - Page 13

... From the software program, choose File Print. 2 Click Print. To print on photo cards, see "Printing cards" on plain paper before loading photo paper and changing your settings. If you are using specialty media, customize the settings by following the steps for inkjet printers. •... your photos on page 17. This ensures that you . • Do not force the paper into the printer.
User's Guide for Mac OS X - Page 22

... tray holds up to 50 sheets of paper or 10 photo cards. Step 1: Load the labels • Use only labels designed for inkjet printers. • If your labels include instructions, read them carefully. • Load the labels vertically against the right side of the paper ...8226; Make sure the print side is facing you. • Do not force the label sheets into the printer. Printing labels 22
User's Guide for Mac OS X - Page 41

Installing the printer software Restart your computer before installing or reinstalling the printer software. You can download it from the Lexmark Web site at www.lexmark.com. The Lexmark Installer screen appears. 2 Double-click Install. The Lexmark Z600 Series Installation menu appears. 3 Click Uninstall. Complete the user authentication notice if it appears, and then click OK. 3 Click...
User's Guide for Mac OS X - Page 49

...Printer does not feed specialty media Make sure: • Your printer feeds paper without problems. Load the specialty media vertically against the left edge of the specialty media. Squeeze and slide the paper guide to print your software... to bow. • The printer is on a flat, level surface. • The printer settings you have chosen are correct for inkjet printers. • A piece of ...
User's Guide for Mac OS X - Page 53

... appropriate settings in the printer software. Solving specialty media problems Use this section to help , see "Printing photos" on page 13 or "Printing transparencies" on page 36. Glossy/photo papers or transparencies stick together • Use glossy/photo paper or transparency designed for inkjet printers. • Make sure you loaded the paper correctly (with specialty media.
User's Guide for Mac OS 9 - Page 13

...settings. You may want to print with Normal print quality, you are using specialty media, follow the steps for inkjet printers. • If your paper is not used or damaged. • Make sure the glossy or coated side is... perfecting the image you want to print your document 1 From the software program, choose File Print. 2 Click Print. Step 3: Print your photos on page 19.
User's Guide for Mac OS 9 - Page 54

You are done. 10 The Z600 Series printer icon is loaded on your system. 2 From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your operating system. 3 Click the binhex (.hqx) file to download and install. 4 Use Stuffit Expander to expand the file on your desktop. 5 Double-click WEB INSTALLER. 6 Follow the instructions on the screen...
User's Guide for Mac OS 9 - Page 64

...cartridge nozzles. If the colors still seem faded, try cleaning the print cartridge nozzles. Solving specialty media problems The following topics can help , see the entry "Wait for inkjet printers. • Make sure you loaded the paper correctly...: 1 From the software program, choose File Print. 2 From the pop-up menu in the printer software. For help solve problems with print side facing...

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