Lexmark X364dn Support Question
Lexmark X364dn Support Question
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Question posted by Davessossi on September 7th, 2014
How To Reset The Photoconductor Page Count On A Lexmark X464
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Current Answers
Related Lexmark X364dn Manual Pages
User's Guide - Page 150
... kit.
Recommended toner cartridges and part numbers
Part Name Toner Cartridge High Yield Toner Cartridge
Regular Cartridge X264A21G X264H21G
Lexmark Return Program Cartridge X264A11G X264H11G
Ordering a photoconductor kit
The printer issues a message to redistribute toner.
3 Reinsert the cartridge and continue printing.
At this procedure multiple times until the print remains...
User's Guide - Page 156
To reset the counter, see the
instruction sheet that came with the new photoconductor kit. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty.
9 Close the front door.
8 After you replace the photoconductor kit, reset the photoconductor counter. Maintaining the printer
156
User's Guide - Page 182
...to clear the message and continue printing. • Turn the power off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server.
54....
58 Too many flash options installed
Try one or more of the following :
• Replace the photoconductor kit. • Press to Disabled. to continue printing.
56 Standard USB port disabled
Try one or ...
User's Guide - Page 215
...REN of RENs should not exceed five (5.0).
On the back of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This equipment uses the RJ-11C Universal Service Order ...This product satisfies the Class B limits of EN 55022 and safety requirements of devices that has the format US:AAAEQ##TXXXX.
Regulatory notices for telecommunication terminal equipment
This...
User's Guide - Page 232
... Cover Open 179 Scanner Jam Access Cover
Open 179 Toner is low 179 Unsupported USB device, please
remove 179 Unsupported USB hub, please
remove 180 USB/USB 180 Waiting 180 ... 213
Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73
Index
232
Remove packaging material, check 179 Remove paper from standard output bin 179 replacing
photoconductor kit ...
Technical Reference - Page 19
...22.7 kg (50 lb)
Weight 2.55 kg (5.6 lb) 3.23 kg (7.2 lb)
Clearance requirements
Lexmark X264, X360, X460
Model X264 MFP X360 MFP X460 MFP
Left side 203.2 mm (8 in.)... pack the printer supplies (cartridges and photoconductors, for example) separately. Air temperature ranges
Printer model
Operating value
Shipping value
Storage (unpacked)
X264dn, X363dn, X364dn, X364dw
15.6 to 32.2°C ...
Technical Reference - Page 63
...Not supported
Printer model
Message
Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - ...photoconductor
Intervention Required - 40305
84 Replace black X
X
84 Replace Black PC Unit
PC Unit
Intervention Required - 40309
32.yy black
X
X
Cartridge Part Number Unsupported
cartridge part number unsupported by device...
Maintenance Guide - Page 7
... replace the cartridge.
Recommended toner cartridges and part numbers
Part Name Toner Cartridge High Yield Toner Cartridge
Regular Cartridge X264A21G X264H21G
Lexmark Return Program Cartridge X264A11G X264H11G
Ordering a photoconductor kit
The printer issues a message to redistribute toner.
3 Reinsert the cartridge and continue printing. Ordering toner cartridges
When 88 Cartridge...
Maintenance Guide - Page 13
8 After you replace the photoconductor kit, reset the photoconductor counter. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty.
9 Close the front door. Maintaining the printer
13
To reset the counter, see the
instruction sheet that came with the new photoconductor kit.
Service Manual - Page 5
... 3-11 Feed Tests 3-11 Sensor Test 3-11 Base Sensor Test 3-12 Printer Setup 3-12 Defaults 3-12 Page Counts 3-12 Serial Number 3-13 Model Name 3-13 Configuration ID 3-13 Enable Edge to Edge Copy 3-14 Reset Fuser Count 3-14 EP Setup 3-14 EP Defaults 3-14 Fuser Temperature (Fuser Temp 3-14 Transfer 3-14 Print Contrast...
Service Manual - Page 25
...XXX
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 emulation
✔
✔...x
Ethernet 10/100 Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed...
Service Manual - Page 26
...supply capacity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP...standard pages SWE¹ 3,500 standard pages SWE¹
High toner cartridge
x
9,000 standard pages¹
Photoconductor kit
Up to 30,000 pages²
¹ Declared value in accordance with ISO/IEC 19752
²...
Service Manual - Page 33
...of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only...
Service Manual - Page 55
... Challenge secret failure
959.23 Self test failed during initialization.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to update the firmware, or replace the controller board.
Replace the controller board. Program the download...
Service Manual - Page 68
...7013-XXX
Networking service check
Note: Before starting this fix the problem?
12 Is the device physically connected (ethernet cable) to the network? If a wireless network is used, ... the printer driver. For more network troubleshooting information, consult the Lexmark Network Setup Guide. Is the problem resolved
9 Reset the address on the driver. Are the subnet addresses the same...
Service Manual - Page 95
...)" on page 3-14.
See "Feed Test" on page 3-17. This selection exits Diagnostics mode, and Resetting the Printer displays.
See "ASIC Test" on page 3-17. See "Defaults" on page 3-13.
See...)
BASE SENSOR TEST Front Door Input Fuser Exit Standard Bin
DEVICE TESTS Flash Test
PRINTER SETUP Defaults Perm Page Count Serial Number Engine Setting 1 through 4 Model Name Configuration ID...
Service Manual - Page 99
...cancel the test. To run the Panel Test:
1. b. Initially, 000000 displays with the maximum fail count being 99,999.
Select Hardware Tests from Diag Menu, and press Select ( ). 2. Note: If ...Testing...
Select Panel Test, and press Select ( ). Press count: 0 appears.
a.
Once all the memory is displayed:
Resetting the Printer
c. Button Test
This test verifies the operator ...
Service Manual - Page 100
...,999. The maximum pass count is 999,999.
3.
7013-XXX
To stop the test, turn off .
3-8 Service Manual
Upon completion of the POR, the following screen is displayed:
CACHE Test x100
P:######
F:######
P:###### represents the number of the printer, and the following screen is displayed. a.
Initially, 000000 is displayed:
Resetting the Printer
c.
Select Hardware...
Service Manual - Page 104
... non-US factory defaults. Warning: Changing this setting resets the printer to test
Value opened / value Open the front door. It cannot be lost.
Select PAGE COUNTS, and press Select ( ). 3. Press Back (... paper size, envelope size, PCL symbol set, code pages, and units of the page count appears. Page Counts
You can view, but not change state. Value opened /value Remove the cartridge, and ...
Service Manual - Page 106
...The Event Log records each time that a user executes the Reset Fuser Count operation. Select Reset Fuser Cnt, and press Select ( ). 3.
To cancel a reset, press Back ( ).
Transfer
The transfer can be adjusted ... ID. Select Printer Setup from Diag Menu, and press Select ( ). 2. To reset the fuser count:
1. Selections are Restore and Do Not Restore.
Charge Roll
The charge roll can be...
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