Lexmark X364dn Support Question
Lexmark X364dn Support Question
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Question posted by cremugi on November 13th, 2013
How To Fax Card Reset Lexmark X364dn
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Related Lexmark X364dn Manual Pages
User's Guide - Page 21
... entire length of the card.
3 Holding the card by its sides, align the card with the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. • If your printer model does not fax, your system board will not have the fax card attached to the...
User's Guide - Page 210
... not imply that the manufacturer intends to make these changes will be used . Improvements or changes in later editions. Notices
Product information
Product name: Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Machine type: 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
Edition notice
September 2009 The following...
User's Guide - Page 222
... proof of the warranty period. When warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Lexmark International, Inc., Lexington, KY
This limited warranty applies to in warranty service, damaged beyond repair, or if the product is used up, depleted...
User's Guide - Page 232
...is low 179 Unsupported USB device, please
remove 179 Unsupported USB... drawers 198 flash memory card 198 option not working 197...Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73
Index
232
Remove packaging material, check 179 Remove paper from standard output bin 179 replacing
photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu 116 resolution, fax...
Service Manual - Page 4
7013-XXX
Printer symptom table 2-24 Scan/fax /copy symptom table 2-25 Service checks 2-26 Controller board ...49 ADF feed errors service check 2-50 ADF Duplex service check 2-51 Modem / fax card service check 2-52 Fax transmission service check 2-53 Fax reception service check 2-55 Escalating a fax issue to second-level support 2-57
Diagnostic aids 3-1
Menu key combinations 3-1 Diagnostics...
Service Manual - Page 7
... 4-18 Duplex/main motor gear drive interface removal 4-19 Fan removal 4-22 Fax card removal 4-23 Flatbed removal 4-24 Front door access cover blank removal 4-28 ...2) removal 4-81 Wear strip (550-sheet tray 2) removal 4-82 Wireless antenna removal 4-83 Wireless card removal 4-84
Locations and connections 5-1
Locations 5-1 Front view 5-1 Rear view 5-2 Controller board connector pin...
Service Manual - Page 23
... 64MB 128MB 256MB 512MB Standard flash memory Maximum flash memory Optional flash memory cards 32MB card 64MB card 128MV card 256MB card Available daughter card slots Font card DLE
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
64MB 64MB
128MB 128MB
128MB 128MB
128MB 128MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB...
Service Manual - Page 24
7013-XXX
Print quality settings
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Image enhancement technology (IET)
2 Bits/pel
✔
✔
✔
✔
4 Bits/pel
✔
✔
✔
✔
Print resolution
300 dpi
✔
✔
✔
✔
...
Service Manual - Page 25
...-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
...x
Direcetimage
x
✔
✔
✔
Host based printing/graphics device interface
• Version 1 • Version 2 • Version ...10004;
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full...
Service Manual - Page 26
... 3 pages per job and approximately 5% coverage per page. 7013-XXX
Media trays and supply capacity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet...
Service Manual - Page 33
... Internal Tray Card Image Transfer Unit Black (Key) Local area network Light amplification by stimulated emission of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer...
Service Manual - Page 59
...
Action
840.xx scanner error
See "840.xx service check" on page 2-52. No dial tone
See "Modem / fax card service check" on page 2-44. Incoming fax has blank spaces or poor quality.
1. See "Fax reception service check" on page 2-51. ADF will not duplex (Duplex ADF only)
See "ADF Duplex service check" on...
Service Manual - Page 86
7013-XXX
Modem / fax card service check
Step 1 2
3
4 5 6 7 8
Questions / actions
Yes
Is the phone line properly connected to step 5.
Check the voltages from connector J39 on a properly functioning phone jack.
Go to the modem card and the wall jack? Replace the controller board. Use the MFP on the controller board. Problem resolved. Is there...
Service Manual - Page 90
... codes" on page 2-57.
2-56 Service Manual Problem resolved.
Contact your second-level of 2db. Is the remote device number in the SE menu.
Adjust the "Receive Threshold" setting in the banned fax list? Recommended adjustment range is -43 db, changing it to -45db will decrease the received signal level by 2db...
Service Manual - Page 151
... controller board. Repair information 4-13 B 6. 7013-XXX
Controller board removal
1. See "Right side printer cover removal" on page 4-23. 3. Remove the fax card.
Remove the eight screws (A) from the right rear of the printer.
See "Fax card removal" on page 4-73. 2. Disconnect all cables from the controller board. 4. A 5. Remove the right side printer cover.
Service Manual - Page 161
...
CAUTION This product contains a lithium battery. See "Right side printer cover removal" on page 4-69. 2. Remove the fax card. Remove the two screws (A) securing the fax card to the battery manufacturer's instructions and local regulations.
1. See "Rear door and cover removal" on page 4-73. 3. Disconnect the cable (B) from the controller board.
5. Discard ...
Service Manual - Page 238
...
1
1 Access door open sensor assembly
1
1 Cooling fan (screws included)
1
1 Toner low sensor
1
1 Controller board, X264
1
1 Controller board, X363/X364
1
LVPS/HVPS card assembly, 110 V/100 V
1
LVPS/HVPS card assembly, 220 V
1
1 Manual input sensor assembly
1
1 Manual feed solenoid
1
1 MPF feed clutch
1
1 Media feed (ACM) clutch
1
LSU (printhead)
Wireless antenna with clip...
Service Manual - Page 244
... position service check 2-47 Flatbed home sensor test 3-19 flatbed motor service check 2-46 Font sharpening 3-32 format fax storage 3-29 frame, parts catalog 7-9 fuser parts catalog 7-8 service check 2-29 Fuser Temp 3-14
G
Gap ... panels 1-2 trays available 1-6 modem - 7013-XXX
description 3-1 diagnostics mode- fax card service check 2-52 motor detect test 3-6
O
operator panel LCD- 2-2 LED-
Service Manual - Page 245
...47 flatbed motor 2-46 fuser 2-29 LVPS/HVPS 2-29 main motor 2-30 modem / fax card 2-52 networking 2-34 operator panel 2-31 paper feed 2-31 paper jam during POST 2-...2-52 transfer roll 2-43 service error codes 2-17 special tools 1-12 specifications connectivity 1-5 digital imaging 1-9 fax 1-11 input trays 1-6 memory 1-3 operating systems 1-5 photoconductor capacity 1-6 print media 1-7 scan and copy 1-...
Service Manual - Page 248
... (Simplified Chinese OP X364 7-6 USB cable, packaged (2 m 7-11 Tray 2 wear strips (550-sheet tray only 7-3 Power cord, 6 foot (straight)-Brazil 7-12 802.11 B/G/N wireless card assembly 7-8 Fax card 7-8 Wireless antenna with clip 7-8 Fuser assembly, 110 V 7-8 Fuser assembly, 220 V 7-8 Fuser assembly, 100 V 7-8 MPF tray assembly (X36x series only 7-10 Access door open sensor assembly...
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