Lexmark X342N Support Question
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Question posted by eldipmvcu on May 2nd, 2014
Lexmark X342n 84 Photoconductor How To Reset
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Related Lexmark X342N Manual Pages
Troubleshooting Guide - Page 1
...complete the installation. Display is not functioning properly or a communications error message ... the max fill line on the X342n. Unable to access the My Computer...a network is connected to the computer through another device:
1 Disconnect the USB cable from the MFP... desktop, click Start Programs
Lexmark Lexmark Software Uninstall.
3 Follow the instructions on the ...
Troubleshooting Guide - Page 2
... surface
Paper does not feed
• Make sure paper is installed
correctly. or Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure the guides are using the MFP.
• Restart the computer. • Make sure the MFP...
Troubleshooting Guide - Page 4
... is set as the default printer and is being used by another device, wait until FAX
DEFAULTS appears. Scan troubleshooting
Scanner does not respond
• Check the display.
or Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure that...
User's Guide - Page 5
...
Removing a toner cartridge 61 Installing a toner cartridge 62 Redistributing toner ...63 Replacing the photoconductor 65 Cleaning the MFP ...67
Cleaning the scanner glass 67 Cleaning the outside of the... MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70
Chapter 10: Troubleshooting 71
Setup troubleshooting ...72 Removing and reinstalling the ...
User's Guide - Page 7
... gives you instructions for installation instructions.
Finding information about the MFP
The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP.
• Maintenance • Troubleshooting • Safety
CD
Description The CD contains drivers, software, and publications files. Lexmark Web site. See the Setup sheet for using You can find this document...
User's Guide - Page 13
... • Windows XP x64 • Windows 2000
Note: Drivers for network attach (X342n only)
You can be used .
The Plug and Play screen appears, and a printer object is being used at www.lexmark.com.
1 Connect the ethernet cable, and turn on the printer.
1
2
2 Insert the Software and Documentation CD. 3 Follow the instructions on the...
User's Guide - Page 70
... on approximately 5% coverage. Recycling Lexmark products
To return Lexmark products to locate a dealer near you, visit our Web site: www.lexmark.com.
Part number
Item
Average yield
X340A11G
Return program toner cartridge (X340/X340n/X342n)
2500 standard pages1
X340H11G
High yield return program toner cartridge (X342n) 6000 standard pages1
X340H22G
Photoconductor kit
Up to 30,000...
User's Guide - Page 84
...; Printers and Faxes or Printers.
Print and copy troubleshooting 84 Minimize the number and size of graphics and images in use. Close all applications not in the document. Solution
See Display is normal.
or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer...
User's Guide - Page 88
... 35. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause ... document scans
Solution
Check the display. Make sure the MFP is set as the default printer and is not on page 54.
For more information, see Setting the paper type and...
User's Guide - Page 92
... fax. Error messages troubleshooting 92
or • Press Stop to cancel the job. Turn Collate off.
For more information, see Redistributing toner on page 40.
84 Photoconductor Near Life
Press Start to clear the message and return to the previous status.
Press Stop to cancel the job. If the error message reappears...
User's Guide - Page 94
...Federal Communications Commission (FCC) compliance information statement
Part 15
The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply ... B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for a Class B digital device, pursuant to Part 15 of the following two conditions: (1) this device may result...
User's Guide - Page 103
...Media 91 Memory Full 92 No Answer 91 No Dial Tone 91 Photoconductor Near Life 92 Qlink Not Found 91 Replace Photoconductor 92 Short Paper 92 Toner Low 92 Unsupported Toner Cartridge 91 ...paper tray 28 transparencies 33
M
menus, control panel Copy Defaults 23 Fax Advanced 23 Fax Defaults 24
MFP 84 mode, changing 24
N
network setup 25 noise emission levels 100
O
output location front output tray 38 ...
User's Guide - Page 104
...26 tabs 26 using 26 print troubleshooting 84 printing collated copies 40 documents 39 envelopes...rear paper exit 38 receiving a fax
automatically 45 manually 46 recycling Lexmark products 70 redistributing toner 63 reducing an image 53 removing software 74 ...installing 12, 13 Presto! editing 48 printing 48 searching 48 photoconductor, replacing 65 power supply port 19 prefix 45 Presto! PageManager...
Service Manual - Page 15
... 2 inches 3 inches 8 inches 16 inches
Item
Base memory
7003-100 Lexmark X340
64MB
7003-050 Lexmark X340n
64MB
7003-110 Lexmark X342n
64MB
Note: Optional memory, flash memory, and Lexmark solution cards are MFPs that combine print, scan, copy, e-mail, and fax features into a single device designed for more information. Use the error code charts, symptom...
Service Manual - Page 17
Media trays and supply capacity
Item
7003-100 Lexmark X340
7003-050 Lexmark X340n
7003-110 Lexmark X342n
Available input trays
250-sheet tray
4
4
4
Single-sheet manual
4
4
4
feeder
550-sheet optional drawer
4
4
4
Toner and photoconductor
Toner cartridge yield
1,500 pages* (X 340 starter toner cartridge) 2500 pages (X 342n starter toner cartridge) 2500 pages (X340, X340n, and ...
Service Manual - Page 22
... International Liquid crystal diode Light emitting diode Low Voltage Power Supply Multi Function Printer Message handling Modified modified read Modem ready NAND (usage: NAND gate) Nonvolatile Random Access Memory Optical photo conductor Printer Control Language Power-On Reset Power-On Self Test Personal Printer Data Stream Peoples' Republic of China Participating Standards Organization Random...
Service Manual - Page 33
... the Paper Size setting is correct for the first time, reporting of further errors is suppressed until Busy/Waiting appears, and select Reset Printer.
84 Photoconductor Life Warning
This message displays when the photoconductor unit is near end of life. Once the error has been displayed for the size paper that is being processed.
Clearing...
Service Manual - Page 37
...84 xx 20 x1 x2
84 xx 22 x1 x2 00 84 xx 23 x1 x2 x3
84 xx 26
84 00 2A
84 xx 04
84 xx 2B
84 xx 2C
84 xx 30 00 00 00 84 xx 31 84 xx 27 84 xx 28 84...; Gap too small on page 2-30.
Possible causes:
• Multi-sheet feed. • Paper length. Paper too long over the manual...8226; User insertion of media state, x3=trailing edge state). Printer driver set to letter when A4 paper is not the expected ...
Service Manual - Page 141
... 20,000 pages, and the ADF pick roller (40X2401) should be replaced every 60,000 pages. Preventive maintenance
Printer engine
The Lexmark X340, X340n and X342n printer engines do not require preventive maintenance. If the dirt is multi feeding, check the ADF pick roller and pad for dirt. If the ADF is heavy, use a neutral...
Service Manual - Page 143
Machine type and model
Description
7003-100
Lexmark X340
7003-050
Lexmark X340n
7003-110
Lexmark X342n
Parts catalog 7-1 For example 3-1 indicates assembly 3
and the item number 1.
• Part number: identifies the unique number that identifies this FRU. • Units/mach: refers ...
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