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Lexmark S315 Support Question

Lexmark S315 Support Question

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Question posted by mortensteinheim on July 12th, 2012

Lexmark S315 Won't Scan

MY lexmark s315 won't scan, and i get no message about what is wrong. I've installed all the drivers from there homepage, tryed reinstalling the software, deleted mc afee anti-virus, but i still can't scan. everything else works tho. Can you help me with this?

Current Answers

Answer #1: Posted by LexmarkListens on July 17th, 2012 12:06 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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Follow instructions below to scan:

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 Click  Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Navigate to:

Printer Home > select your printer > Scan > PDF

Scanning starts and the scan progress dialog appears.

5 Save the document as a PDF.

Feel free to contact us if you need assistance.


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Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435

Related Lexmark S315 Manual Pages

Quick Reference - Page 2

.... If you're sending single-color tanks, we encourage our customers to work with the licensed printer. Inspect the power cord regularly for recycling. Mail the bag to request .... This patented printer is licensed for, and designed to participate in the postage-paid bags. Important Message About Cartridge Recycling! Go to be used with , only genuine Lexmark inkjet cartridges for...
Quick Reference - Page 3

... a flash drive or memory card 24 Scanning directly to e‑mail using the printer software 24 Scanning to a PDF...25 Canceling scan jobs...25 E-mailing 26 Sending e-mail...26 Canceling an e‑mail...26 Wireless networking 27 Information you will need to set up the printer on a wireless network 27 Installing the printer on a wireless network 27 What...
Quick Reference - Page 4

...Draft Mode. The Sleep feature puts the printer in high yield cartridges allow you may be printed. • Scan and save them to a computer program...lexmark.com online customer support, and telephone support 1 Available on the installation software CD. 2 Available on the installation software CD and on the Lexmark Support Web site at http://support.lexmark.com. 4 Minimizing your printer...
Quick Reference - Page 5

...; Contents may not come with one‑touch, computer‑free black or color copying. Printer models The installation software CD that came with your printer works for the following printer models: • Lexmark S315Lexmark S319 Printer features Depending on the model, your printer comes with solutions that you are setting up on the features of inactivity. The large...
Quick Reference - Page 6

About your printer 6 2 To initiate printer setup using a computer, insert the installation software CD, or download the printer driver. 4 Attach the paper support. Note: If the installation screen does not appear after a minute, then see "Installation screen did not appear during installation" on page 29. 3 Remove tape and packing material from www.lexmark.com. With a CD or DVD drive (...
Quick Reference - Page 12

...printer is turned off . • Switch to a computer using a USB cable. About your printer 10 17 16 15 14 11 12 13 Use the To 10 Scanner glass Scan...Connect the printer to Sleep mode. Start a job, depending on and off in Sleep mode. • Printer status • Messages •...the printer. 15 Jam clearance cover Access and clear paper jams. 16 Ink cartridge access area Install,...
Quick Reference - Page 18

... Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as the following: • Select the number of your printer. Speed up usual tasks with the printer software if the printer has wireless capability. Note: This application is automatically installed with your printer. Remove the printer software from your fax contacts. Manage your computer...
Quick Reference - Page 19

... the Lexmark Web site. Note: Your printer may not come with these Web links, depending on the features of your printer, select the custom install option during installation, and then select all packages listed. Using the printer software 19 Notes: • Your printer may not come with these applications, depending on the features of the printer that you installed the printer...
Quick Reference - Page 35

...• Make sure your wireless network. Troubleshooting Locating the printer IP address • From the printer, print a network setup page. Try the following : 1 Turn off any unnecessary wireless devices... addresses and the network is working . • Remove any network‑intensive activities, like large file transfers or network games. From the printer control panel, navigate to assign...
Quick Reference - Page 37

... 21 print troubleshooting cannot delete documents from print queue 31 printer features 5 models 5 setting up 5 printer control panel 11 display 12 layout 12 using 12 Wi‑Fi indicator 13 printer does not respond 31 printer features 5 printer models 5 printer printing blank pages 30 printer problems, basic solutions 29 printer software installing 17 printers supported 21 printhead aligning...
User's Guide - Page 8

... information. Click to http://smartsolutions.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your printer model • Caring for ? Click HELP to view the appropriate support site. Notes: • The Help installs automatically with the printer software. • The printer software is located in the printer program folder or on the desktop...
User's Guide - Page 18

... scroll to set the initial settings of your printer, make your selections using the printer control panel buttons. Using the printer control panel buttons and menus 18 Restoring factory default settings Resetting to factory default settings will delete all the printer settings you have previously selected. 1 From the printer control panel, navigate to: > Setup > OK > Restore...
User's Guide - Page 20

Scan a document and produce text that you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then click Advanced Options > Install Additional Software. Access your printer. • Order supplies online. Learn more about the printing problems encountered. • Check the supplies status of ...
User's Guide - Page 22

... on the features of your printer and then download the driver. 5 Install additional or optional software. Finding and installing optional software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site...
User's Guide - Page 101

... cartridge or cartridges. • Press OK or to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of the installed ink cartridges. Communication Error The printer cannot communicate with the requested destination. Try one or more of the following : • Make sure your...
User's Guide - Page 123

... 169.254.x.y (where x and y are any two numbers between 0 and 255), then do this message again after you are not sure how to the network, then there may also be blocking the signal...configured to the wireless network. If the printer or the laptop still does not receive a valid IP address, then there is working and is typically the access point. Try the following : 1 Turn off any network...
User's Guide - Page 125

... NETWORK CONGESTION If a wireless network is too busy, then the computer and printer may attempt to attach to the wrong network, although it will not allow split tunneling. If it causes the problem... see the documentation that came with each other devices that some organizations will appear to be trying to connect to the correct network. Note: You must change the SSID on any appliance ...
User's Guide - Page 138

..., printer control panel arrow buttons 16 Back 17 Black 16 Cancel 16 Color 16 Eco‑Mode 17 Home 16 Power 16 Select 16 Start 16 C cable installation 81 138 USB 81 camera connecting 37 canceling copy job 50 e‑mail 59 print job 43 scan job 56 Cannot Collate Job 100 cannot delete...
User's Guide - Page 139

... 12 removing 13 replacing 13 using genuine Lexmark 13 ink levels checking 91 Ink Low 102 inserting a flash drive 36 installation cable 81 installing network printer 89 installing optional software 22 installing printer on wireless network (Macintosh) 63 on wireless network (Windows) 63 installing printer software 24 installing wireless printer additional computers 64 interference wireless network...
User's Guide - Page 141

...printer does not print wireless 118 printer does not respond 98 Printer Memory Full 103 printer messages...Scan Error 107 Unsupported Cartridge 102 USB Device Not Supported 107 USB Hub Not Supported 107 printer printing blank pages 98 printer problems, basic solutions 95 printer software installing 24 uninstalling 23 printer status determining 64 printer, setting as default 41 printers... Lexmark ...

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