Lexmark Platinum Pro900 Support Question
Lexmark Platinum Pro900 Support Question
Find answers below for this question about Lexmark Platinum Pro900.Need a Lexmark Platinum Pro900 manual? We have 5 online manuals for this item!
Question posted by nick5ayd on July 12th, 2012
Lexmark Pro900
my printer wont print in colour. the printhead runs across the page as if it thinks it is but nothing comes out.
Current Answers
Answer #1: Posted by LexmarkListens on July 20th, 2012 11:31 AM
LexmarkListens
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Member since:
July 1st, 2011 Points: 1,410,550
Please update your printer firmware http://bit.ly/JCSSma .
After successfully updating your printer, run the Deep Clean Printhead function on your printer.
Press the Ink Levels > More Options > Deep Clean Printhead.
If you're still having problems, please scan and email us a test page ( Ink Levels > More Options > Print Test Page) from your printer after the update so we can evaluate the result.
Please also inspect the printhead for the manufacturing stamp (http://bit.ly/vLvfCx ). To remove printhead, press the Ink Levels → More Options → replace printhead. Once you get message on your printer screen to consult users guide, open the printer cover and remove the printhead. You may also go to http://bit.ly/klw9sJ to have a visual on how to remove the printhead.
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Related Lexmark Platinum Pro900 Manual Pages
Network Guide - Page 3
... networks require different security information. If your wireless network is connected to the wireless network where you want to set up the printer on our Web site at www.lexmark.com/publications/. Wireless networking
3 You will need the following information:
• WEP key(s)-Required for WEP security • WPA/WPA2 passphrase-Required...
Network Guide - Page 19
...An industry term that can connect different networks together
An address assigned to a network printer or print server by the manufacturer. Older routers are WEP and WPA2.
A newer version of...cable that helps prevent unauthorized access to support this. A security setting that lets the printer communicate with the computer at much higher speeds than parallel cables
A small, rectangular port...
SmartSolutions User's Guide - Page 5
... Viewer* Photobucket Viewer* Picasa Photo Viewer*
View photos from the SmartSolutions Web site (smartsolutions.lexmark.com) to your computer or external storage device that you can purchase cartridges, with options to print document files on the printer control panel, and then select the icon or name of an ID card onto a single page...
SmartSolutions User's Guide - Page 50
... replacing 27 re-adding 26
printer cannot connect to network 29 printer cannot connect to the Internet 30 printer connection
Ethernet 38 USB 38 wireless 38 printer network settings solutions troubleshooting 26 printer not found 42 printer not showing number entry screen 42 printer solutions 5 adding a printer 11 using 23 printer solutions not updated 37 Printers 8 printing agenda or events from...
User's Guide - Page 1
Pro900 Series User's Guide
November 2009
Machine type(s): 4444 Model(s): 301, 30E
www.lexmark.com
User's Guide - Page 13
... best results, use only. After use only genuine Lexmark ink cartridges. Using genuine Lexmark ink cartridges
Lexmark printers, ink cartridges, and photo paper are formulated to perform together for remanufacturing, refilling, or recycling. 2 Available only on the Lexmark Web site at www.lexmark.com/pageyields.
Lexmark Pro900 Series models
Item
Return Program Cartridge1 Regular...
User's Guide - Page 33
... the icon. or A4-size label sheets. • The print side of the labels faces down. • The top of the labels feeds into the printer first. • The paper guides rest against the left ...25 sheets of labels 50 transparencies
• The envelopes are designed for use with inkjet printers. • The print side of the envelopes faces down with the flap to avoid ink smudging. If the ...
User's Guide - Page 89
.... Turn
Auto Answer to scan the document again if the fax fails. Set the printer to print incoming faxes to fit a page, print the fax footer, or print on the screen. • Print activity logs. Block unwanted incoming faxes. Faxing
89
The scanned document is important if you subscribe to the distinctive ring
feature on...
User's Guide - Page 99
... the fax history of sent and/or received faxes.
You can also print reports of the printer on ink and print a report only when a fax job is unsuccessful, then the report also includes the cause of the printer? You can set to print a confirmation page, or transmission report, every time you want to the Address...
User's Guide - Page 100
...if there are not retrievable. The printer prompts you can also block junk faxes and faxes from specific numbers.
e Touch Accept again. If the printer runs out of ink or runs out of the contact, and ... a From the home screen, navigate to power loss, then the printer automatically prints an error report the next time it prints the fax. Faxing
100 When you enable this option, all the faxes...
User's Guide - Page 123
...printer is operating in the room as possible to come and go. If another wireless network is receiving. Do not place your access point and the printer, try one or more of the access point. If you think... weakened. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
The wireless signal from the access point, print a network setup page.
Objects containing metal and concrete ...
User's Guide - Page 129
...
Cartridge Finder
View information on a computer.
* You can create and download your printer.
The following are some of the solution. Pre-loaded solutions
Use ID Card Copy...Google Calendar, and online photo albums from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to print the daily agenda or event details. Photo Viewer* Photobucket Viewer* Picasa Photo...
User's Guide - Page 137
... • "Cannot delete documents from the print queue" on page 141 • "Cannot print through USB" on page 141
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following :
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2
Troubleshooting
137...
User's Guide - Page 140
...printer will not come out of the computer. You may be caused by improperly installed ink cartridges. Printer is busy or does not respond
If the "Before you continue to Align Printer:
> More Options > Align Printer.
An alignment page prints... screen of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead A cleaning page prints.
4 Navigate to...
User's Guide - Page 156
...: If you continue to your computer. CHECK THE NETWORK CONNECTION
If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Cannot print documents from a memory card across a wireless network
If the "Memory card troubleshooting checklist" does not solve the problem, then try...
User's Guide - Page 176
... errors. Changes are the user's responsibility. Improvements or changes in which it operates. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. Notices
Product information
Product name: Lexmark Pro900 Series Machine type: 4444 Model(s): 301, 30E
Edition notice
November 2009 The following paragraph does...
Quick Reference - Page 5
... multiple-page documents. Recommended for the following printer models: • Lexmark Pro905 • Lexmark Pro904 • Lexmark Pro903
Printer features
Your printer comes with your digital camera or memory device without using the proof sheet for computer-free printing. • SmartSolutions. Built-in the ADF. Insert a memory card. Printer models
The installation software CD that came...
Quick Reference - Page 10
... old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on the Lexmark Web site at www.lexmark.com/pageyields. After use, return this cartridge ... single use , return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
2 Available only on your printer. 2 Open the printer. Lexmark Pro900 Series models
Item
Return Program
Regular cartridge2
...
Quick Reference - Page 21
... not respond" on . 1 Go to the SmartSolutions Web site at http://support.lexmark.com to send an e-mail, you created or customized, touch SmartSolutions on an ...8226; "Printhead errors" on page 22 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on page 23 • "Printer is printing blank pages" on page 23 • "Printer is SmartSolutions...
Quick Reference - Page 23
...
1 Check the USB cable for more of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to Align Printer:
> More Options > Align Printer.
23
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB (MAC ONLY)
1 With a document open the printer. 2 Make sure the cartridges are inserted correctly...
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