Get support for Lexmark Genesis S816

Lexmark Genesis S816 Support Question

Lexmark Genesis S816 Support Question

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Question posted by Anonymous-75601 on September 21st, 2012

My Black Ink Won't Release, What Can I Do?

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Current Answers

Answer #1: Posted by LexmarkListens on September 24th, 2012 6:27 AM
LexmarkListens

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July 1st, 2011

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Can you please provide us more information about the problems that you're experiencing? Are you trying to replace the black cartridge or there's nothing coming out of the black cartridge everytime you try to print?

Please contact us via email or phone, we'd be happy to help.


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Related Lexmark Genesis S816 Manual Pages

User Manual - Page 2

Contents Safety information 6 About your printer 7 Thank you for choosing this printer!...7 Minimizing your printer's environmental impact...7 Finding information about the printer...8 Understanding the parts of the printer...10 Ordering and replacing supplies 13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other ...
User Manual - Page 4

... network...99 Advanced wireless setup...104 Networking FAQ...110 Using SmartSolutions 122 What is SmartSolutions?...122 Creating and customizing printer solutions...123 Maintaining the printer 125 Maintaining ink cartridges...125 Cleaning the exterior of the printer...126 Cleaning the scanner glass...127 Cleaning the touch screen...127 Troubleshooting 128 Before you troubleshoot...128 Using...
User Manual - Page 8

... Clean Printhead" features. About your prints. These features clean the printhead nozzles to print more pages with the printer and is available on the Lexmark Web site at http://support.lexmark.com. Conserving ink • Use Quick Print or Draft Mode. These modes can be used to www.lexmark.com/recycle. Initial...
User Manual - Page 10

...in place. 4 Placement corner Correctly place photos and documents on the scanner glass. 5 Printer control panel with touch screen Operate the printer. 6 Paper support • Load paper. • Access paper jams. 7 Paper ... camera or a flash drive to the printer. 9 Memory card slot Insert a memory card. 10 Front door Access the ink cartridges. 11 Paper exit tray Hold paper as it exits.
User Manual - Page 11

... the printer from a power source. Use the 1 Customer support label 2 Front door 3 Printhead access door 4 Cloth storage pocket 5 Ink cartridge access 6 Paper support 7 LINE Port 8 EXT Port 9 Power supply with port 10 Fax cover 11 Duplex unit 12 Duplex button To Identify the model number of paper. • Access paper jams. Release the...
User Manual - Page 13

...with your printer and help extend the life of standard ink cartridges and high yield ink cartridges, depending on your product. We recommend that you may get the ink cartridges individually... ink or ink cartridges. Ordering and replacing supplies Ordering ink cartridges Lexmark S800 Series models Item Return Program Cartridge1 Regular cartridge2 Black cartridge 100 100A High yield black ...
User Manual - Page 14

... the cap. If your printer. 2 Open the printer. Ordering and replacing supplies 14 Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Remove the ink cartridge from the pack...
User Manual - Page 15

... two hands to air. 6 Close the printer. Item USB cable For more information, go to locate a dealer near you, visit our Web site at www.lexmark.com. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge. Part Number 1021294 Paper Paper...
User Manual - Page 19

... home screen while a memory card or flash drive is left idle for 10 minutes. • Set screen brightness to the printer. 5 SmartSolutions Open the SmartSolutions menu. 6 Ink levels icon • View the current ink levels of the installed cartridges. • Access cartridge maintenance and information functions. 7 Setup icon Access the setup menu and...
User Manual - Page 23

... and documents. • Print black or text-only Web pages to install this program from Windows. Using the printer software 23 Scan a document and produce text that you can edit with the printer software. • You may be prompted to save ink. • Schedule automatic printing of the printer. Use the Printer Setup Utility to PDF...
User Manual - Page 125

... not remove the alignment page until printing is turned off. Maintaining the printer Maintaining ink cartridges In addition to : > More Options > Align Printer An alignment page prints. The graphic of Power Saver mode or will briefly come out of the ink levels appears on if it is plugged into an electrical outlet. Using the...
User Manual - Page 186

.... Lexmark warrants that the patented print cartridge(s) shipped with this printer (except I agree to the following license/agreement: The patented ...ink cartridges with this limited warranty. 2 DISCLAIMER AND LIMITATION OF WARRANTIES. IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS. PRINTER...
User Manual - Page 190

... banner paper 29 bidirectional communication enabling 167 black and white scanning 67 blocking faxes 98 broadcast fax, sending immediately 90 buttons printer control panel 17 C cable installation 114...Mac) 103 changing wireless settings after installation (Windows) 103 checking an unresponsive printer 128 checking ink levels 125 checking the dial tone 94 checklist before you troubleshoot 128 fax ...
User Manual - Page 194

...printer does not print wireless 160 printer does not print wirelessly 160 printer does not respond 134 printer memory fax 98 printer printing blank pages 134 printer problems, basic solutions 128 Printer Settings 87 Printer Setup Wizard 87 printer software installing 27 uninstalling 26 printer solutions 122 printer... an image 58 replacing ink cartridges 14 reports fax ... black and white 67 photos for editing...
Quick Reference Guide - Page 8

... CD that are recommended for the following printer models: • LexmarK S815 • Lexmark S816 About your printer model). • Scan and save them to www.lexmark.com/recycle. Conserving paper • Activate Eco-Mode. You can print up to 4 page images on one sheet. Conserving ink • Use Quick Print or Draft Mode...
Quick Reference Guide - Page 15

If your printer 15 About your ink cartridge comes with a muzzle cap, then remove the cap. 17 First, install each color ink cartridge. Then, use two hands to air. 18 Close the printer. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge.
Quick Reference Guide - Page 45

... ink cartridges Page yields available at www.lexmark.com. Lexmark S800 Series models Item Return Program Cartridge1 Regular cartridge2 Black cartridge 100 100A High yield black ...remanufacturing, refilling, or recycling. 2 Available only on your printer. 2 Open the printer. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. After use, return ...
Quick Reference Guide - Page 46

Use two hands to air. 6 Close the printer. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 1 2 4 Remove the ink cartridge from the pack, and then remove the protective cap from the...
Quick Reference Guide - Page 50

... support. Note: Updated printer software may have chosen to save ink. • Schedule automatic printing of various software programs and what they can help you set up the printer using the installation software CD, all the necessary software was installed. Manage, edit, transfer, and print photos and documents. • Print black or text-only...
Setup Guide - Page 6

... to install black cartridge Lexmark S800 Series Installation 13 Set time zone After setting the time zone on the printer, touch Accept. 14 Open printer Behind the printhead access door, you'll find the touch-screen cloth and customer support label, which contains the following: 1 Model number 2 MAC address 3 Machine serial number 4 Ink compatibility...

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