Lenovo IdeaPad Z470 Support Question
Lenovo IdeaPad Z470 Support Question
Find answers below for this question about Lenovo IdeaPad Z470.Need a Lenovo IdeaPad Z470 manual? We have 5 online manuals for this item!
Question posted by bobtan08 on January 6th, 2013
Blue Screen For Lenovo Laptop Z470
Hi,
I got a blank blue screen after the Lenovo logo comes out?
Pls help how to fix this?
thanks,
Bob
Current Answers
Answer #1: Posted by tintinb on January 7th, 2013 10:49 AM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
There are several possible causes and solutions to your Lenovo IdeaPad Z470. Some of the most common solutions for blue screen computer problems are the following.
- Install all the required Windows Updates
- Install all the updated driver software
- Use the startup repair
- Use the System Restore feature of Windows
- Reinstall a fresh copy of the Windows Operating System
- Check the Safe Mode
- Unistall unused programs
- Clean the registry
Sources:
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Lenovo IdeaPad Z470 Manual Pages
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 3
... Supplemental Recovery Disc 23 Passwords 25 Power-on password 25 Hard-disk password 25 Supervisor password 25 Power management 26 Screen blank mode 26 Sleep (standby) mode 26 Hibernation mode 27
Lenovo Z370/Z470/Z570 28 Specifications 28 Status indicators 30 Fn key combinations 32 FRU replacement notices 33
Screw notices 33 Removing and...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 6
...working in any action that can stand safely without slipping. 2. Use a slow lifting force. Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
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Follow these rules below to lift it. 4. Never move ...correctly before returning the machine to the customer. • Fan louvers on the machine help to the customer, or that makes the machine unsafe. • Before you can be...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 20
... RoHS compliant FRUs" on page 18 Important: BIOS and device driver fixes are posted on the customer support site: http://consumersupport.lenovo.com/. Go to the system board before replacing any FRUs listed in this manual. Follow the directions on the screen and install the necessary software.
16 Enter the serial number or...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 24
... number 7. Machine type, model number, and serial number 8. Date of service 3. Date on laptop products
The following information in the parts exchange form or parts return form that you attach to...Card or the installation of
an incompatible card • Improper disk insertion or use . Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
What to do first
When you do return an FRU, you ...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 25
... AC adapter pin No. 2 may differ from the one of the following : • Replace the system board. • If the problem persists, go to "Lenovo Z370/Z470/Z570" on page 27. Checking operational charging
To check whether the battery charges properly during operation, go to "Checking
operational charging". Turn off the computer...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 26
... cools down, reinstall and recharge it at least 3 hours, even though the indicator does not light on. Note: Recharging will be 4 to 30 KΩ. Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
Perform operational charging. If the battery status indicator or icon does not light on , replace the system board. Reinstall the battery...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 27
...the Recovery Disc Set and the drive at the same time so that was preloaded on -screen instructions to begin the operating system recovery process. 5. Supplemental Recovery Disc
This disc contains ...prompted and then click OK to begin the recovery process. 3. Read the license. When the Lenovo logo comes up device. In this case, you do the following set , do not have a Supplemental ...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 28
... recovery process is complete, the Welcome to the Microsoft Windows screen is no activity is available, neither Lenovo nor Lenov authorized service technicians provide any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP). Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
7. When all of these passwords has...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 31
...; 2.5" SATA 250GB/320GB/500GB/750GB/1TB (7200rpm) • RAMBO/Blu-ray combo/Blu-ray Rambo
27 Lenovo Z370/Z470/Z570
Lenovo Z370/Z470/Z570
This chapter presents the following product-specific service references and product-specific parts information: • "Specifications" on...list" on page 88
Specifications
The following table lists the specifications of the Lenovo Z370/Z470/Z570: Table 1.
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 32
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
Table 1. Specifications (continued)
Feature I/O port
MODEM slot Audio
Video Ethernet (on the system board) PCI Express Mini Card slot WLAN
WWAN ...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 33
Lenovo Z370/Z470/Z570 Status indicators
The system status indicators below show the computer status:
1 23
d e f g h
29
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 35
... + PrtSc:
Activate the system request.
Fn + F10:
Stop playback of Windows Media Player. Enter sleep mode. Lenovo Z370/Z470/Z570
Fn key combinations
The following table shows the function of each combination of the LCD screen.
Open the interface for display resolution settings. Enable/Disable the numeric keypad. Fn + F11:
Skip to the...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 94
...CASE ASSY-BLUE (Z470)
31049436
N
3 KL6 TOP CASE ASSY-GREY AL (Z470)
31049437
N
3 KL6 TOP CASE ASSY-PINK (Z470)
31049438
N
3 LZ57 UPPER CASE Grey Metal W/MIC (Z570)
31049313
N
3 LZ57 UPPER CASE Light Blue W/MIC ... IN/USB BOARD ASSY (Z470)
11013383
N
7 LZ57 RJ45/USB BOARD UMA (Z570)
31049291
N
90 FRU
FRU no. Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
Table 5. Parts list...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 98
...BEZEL (COMBO) (Z370)
TBD
**
19 Z370 SUPER MULTI BLUE
TBD
**
19 KL6 ODD BEZEL (TRAY_IN RAMBO) (Z470)
31049427
**
19 KL6 BD ODD BEZEL (COMBO) (Z470)
31049429
**
19 Z470 SUPER MULTI BLUE
TBD
**
19 LZ57 ODD BEZEL FOR DVD RW/SUPER ...HDD DOOR UMA FOR QUAD CORE W/BUMP 31049553
N
(Z570)
94 Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
Table 5. Parts list-Overall (continued)
No.
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 100
...-BLACK 7 KL5 LCD COVER W/WLAN ANTENNA-PINK 7 KL5 LCD COVER W/WLAN ANTENNA-BLUE
14.0-in . HD TFT
Table 6. HD TFT
No. CRU ID
31049424
N
18004799
N
18004798
N
18004797
N
18004796
N
18004795
N
31049426
N
31049604
N
31049605
N
31049425
N
31049414
N
31049415
N
31049423
N
96 Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
13.3-in . Parts list-14.0-in . Parts list...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 101
... VGA 10P2SF016B LITEON 5 LA47 CAMEAR 2M CHICONY 56.18007.611 6 LZ57 LVDS CABLE W/CAREMA CABLE 7 LZ57 LCD COVER Grey Metal W/ANTENNA 7 LZ57 LCD COVER Light Blue W/ANTENNA 7 LZ57 LCD COVER Red Metal W/ANTENNA
FRU no. HD TFT
No. HD TFT
Table 6. CRU ID
31049306
N
31049318
N
18004784
N
18004787
N
18004786
N
18004785
N
18003797
N
31049308...
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual V1.0 - Page 120
...are trademarks of Microsoft Corporation in a controlled environment. Users of others.
116
Lenovo Z370/Z470/Z570 Hardware Maintenance Manual
Any performance data contained herein was determined in the ...terms are either registered trademarks or trademarks of Lenovo in the United States and/or other countries:
Lenovo® Lenovo logo® IdeaPad® VeriFace® OneKey Rescue® (...
Lenovo IdeaPad Z370/Z470/Z570 User Guide V1.0 - Page 34
...and video compression standards.
30 Note: To enter BIOS setup utility, press F2 when the Lenovo logo appears on the computer. When Optimus is enabled, switching between integrated and discrete GPUs is ...to seven alphanumeric characters in the help system of the screen in BIOS setup utility. However, you can be from being used unless you power on the screen while the computer is starting ...
Lenovo IdeaPad Z370/Z470/Z570 User Guide V1.0 - Page 48
....
otherwise, you want .
• Also make sure that the Boot priority order in the Boot priority order list.
• Press F12 when the Lenovo logo appears on the screen while the computer is on the network. Troubleshooting
Other problems
Your computer does not respond.
• To turn off your computer.
• When using...
Lenovo Regulatory Notice V1.1 - Page 34
Other company, product, or service names may be trademarks or service marks of Lenovo in the United States, other countries, or both. For models: AR5B95, AR5B97, BCM943227HM4L, 112BNHMW, BCM94313HMG2L, BCM92070MD_REF
Trademarks
Lenovo, Ideapad, the Lenovo logo are trademarks of others.
33
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