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Lenovo G770 Support Question

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Question posted by dannytsun on July 29th, 2014

Cannot Turn On

My lenovo G770 was working fine before, but suddenly turn black, even I pluged in with power, all light gone, cannot open. And found out the adapter light blinking and dim when connected the computer, and if unplug it, it keep light on. Is that the motherboard problem?

Current Answers

Answer #1: Posted by freginold on September 3rd, 2014 10:46 AM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Lenovo G770 Manual Pages

Lenovo G770 Userguide V1.0 - Page 1

Lenovo G770 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer.
Lenovo G770 Userguide V1.0 - Page 20

... the basics „ Connecting Bluetooth enabled device (on select models) If your computer. 16 Note: The actual maximum range may vary due to 10 meters range in open space. Read the documentation...Bluetooth function, turn it off to save battery power. • You need to pair the Bluetooth enabled device with your computer has an integrated Bluetooth adapter card, it can connect to and transfer...
Lenovo G770 Userguide V1.0 - Page 44

... b . 11 1 1 2 1 1 40 DDR3 SDRAMs are available in the memory slot of the DDR3 SDRAM. 2 Turn off the computer. tricity in your computer. Disconnect the AC adapter and all cables from the computer. 3 Close the computer display, and turn the computer over. 4 Remove the battery again. 5 Remove the Hard disk drive/Memory/Central processing...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 3

... compliant FRUs 18 General checkout 19 What to do first 20 Power system checkout 21 Checking the AC adapter 21 Checking operational charging 21 Checking the battery pack 22 Related ...recovery discs 23 Passwords 24 Power-on password 24 Supervisor password 24 Power management 25 Screen blank mode 25 Sleep (standby) mode 25 Hibernation mode 26 Lenovo G770 27 Specifications 27 Status ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 4

... section includes service, reference, and product-specific parts information. Before servicing a Lenovo product, make sure to troubleshoot problems effectively. iv About this manual This manual...required for trained servicers who are familiar with Lenovo products. Important: This manual is divided into the following Lenovo product: Lenovo G770 Use this manual to read all the information ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 6

... put during and after the maintenance. • When lifting any heavy object: 1. Lenovo G770 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: •..., soldering, cutting wire, attaching springs, using solvents, or working in any other people will not trip it . 4. Never move suddenly or twist when you can be hazardous to your leg muscles...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 8

... when they are removed from their normal operating places in your work area. Use caution: do not become a victim yourself. - Switch off the power. - Send the victim to get medical aid. 4 Power supply units - Pumps - Lenovo G770 Hardware Maintenance Manual • Always look carefully for possible hazards in a machine: - The surface is conductive; such touching...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 10

... of a grounding system to provide a static-free work mat, and the person handling the part are wearing a wrist strap. • Use the black side of the ac plug on your body. ... protective devices you are all at the same charge. Lenovo G770 Hardware Maintenance Manual Handling devices that the machine, the part, the work surface. Most clothing is a difference in protective packages ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 18

... l'esecuzione di procedure diverse da quelle specificate possono provocare l'esposizione a. Werden Steuer- Opening the CD-ROM drive, the DVD-ROM drive, or any other than those drives...the factory with an optical storage device such as options. Do not open. 14 Lenovo G770 Hardware Maintenance Manual Laser compliance statement Some models of the International Electrotechnical ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 20

Lenovo G770 Hardware Maintenance Manual Important service information This chapter presents the following important service information: ... in this manual. The BIOS and device drivers are customer-installable. After a system board is loaded to http://consumersupport.lenovo.com/. 2. "Important notice for replacing a hard disk drive" on page 18 Important: BIOS and device driver fixes ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 24

...number of service 3. Failing FRU name and part number 7. Lenovo G770 Hardware Maintenance Manual What to do first When you do return...attach to excessive force, or dropped. 20 Date on laptop products The following symptoms might indicate damage caused by nonwarranted... of a PC Card or the installation of an incorrect AC adapter on which the failing FRU was caused by misuse, accident, ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 25

... does not turn on page 27. General checkout Power system checkout To verify a symptom, follow the steps below : 1. Unplug the AC adapter cable from the AC adapter does not always indicate a defect. Measure the output voltage at the plug of the following : • Replace the system board. • If the problem persists, go to "Lenovo G770" on...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 26

...3 4 5 6(-) 7(-) 2(+) 1(+) 1 +0 to the Power Meter icon in the icon tray of its capacity. The ...Power Meter icon. After it cools down, reinstall and recharge it at least 3 hours, even though the indicator does not light on. If the voltage is correct, replace the system board. 22 Turn off , replace the battery pack. Note: Recharging will be 4 to room temperature. Lenovo G770...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 28

Lenovo G770 Hardware Maintenance Manual 7. This is displayed. If any of the recovery process is fully automated and ... provide any Lenovo computer: the power-on . Hard-disk password There are two hard-disk passwords (HDPs): + User HDP - The user must be entered before an operating system can be needed for access to the servicer, there is no activity is turned on password ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 29

... computer goes into sleep (standby) mode automatically: • If a "suspend time" has been set on the "Turn off monitor" timer in the following : • Press the Fn key. • Open the lid. • Turn on the power switch. Note: The computer does not accept any action to return from sleep (standby) mode and resumes...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 30

... read, and system status is turned on the timer, and if the user does not do any operation with the keyboard, the hard disk drive, the parallel connector, or the diskette drive within that action: - When the power is restored from hibernation mode and resumes operation. Lenovo G770 Hardware Maintenance Manual Hibernation mode In...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 34

... being transmitted. e Wireless status White: The wireless LAN radio is enabled. Blinking white: The wireless LAN is switched on and connected to AP. c Power on White: System is turned on and the radio of it is also turned off /1s on) The remaining power of the battery is less than 80% of its capacity, or the...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 35

...Fn + PrtSc: Fn + Insert: Skip to the previous track. Increase/Decrease display brightness. Lenovo G770 Fn key combinations The following table shows the function of each combination of the LCD screen. ... key combinations Key combination Description Fn + Esc: Fn + F1: Turn on /off the integrated camera. Open the interface for the display device switch to select this notebook or ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 36

... a new one . If you have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with special nylon-coated screws that...replacing any FRU. Never use the correct screws. Lenovo G770 Hardware Maintenance Manual FRU replacement notices This section presents notices related to plastic Turn an additional 180° after the screw head ...
Lenovo G770 Hardware Maintenance Manual V1.0 - Page 37

...removal procedures and follow any of the notes that all power cords from electrical outlets, remove the battery pack, and...connecting and arranging internal cables, see "Locations" on page 32. 3. Metallic parts or metal flakes can be removed before the failing FRU. Lenovo G770...sequence in the steps to service any FRU, turn off the computer, unplug all screws, springs, and other small parts ...

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