Lenovo G570 Support Question

Find answers below for this question about Lenovo G570.
Need a Lenovo G570 manual? We have 1 online manual for this item!

Lenovo Overview Questions Manuals Reviews Videos Research

Question posted by mailst0p55 on July 30th, 2012

Lenovo G570 Has White Screen

Lenovo G570 has white screen when I boot up. I got this computer for Christmas and it has been working perfectly. Last nite I left computer and went in Kitchen for about a minute and when I came back I smelled something that smelt like wires burning and looked at the computer and the screen was white.. It will turn on but the screen stays white. PLEASE Help! I have all my important information on there and I need some for court in August

Requests for more information

Request from mailst0p55 on July 30th, 2012 6:51 AM
The computer WILL not boot to windows.. It stays on the white screen and does nothing..Have removed the battery and adapter and pushed the power button and NOTHING happens. Just a white screen and nothing else.. I cannot go to control panel, I cannot change anything as there is NOTHING BUT A WHITE SCREEN

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by baklogic on July 30th, 2012 6:20 AM

baklogic

Member since:
June 28th, 2012

Points: 442,480

80
points

I had this question before, and this is what I suggest-

If you look in your manual, page 28- it is possible that you could switch to on-board, or, graphics card, if yours has both--- http://www.manualowl.com/m/Lenovo/G570/Manual/117940

It is possible that the data cable to the screen has either come loose/fractuered -this will show if you try almost closing and opening the lid while it is on.

Also, the invertor could have a problem. But there are several other possibilities. 1/ This method sometimes works --- Turn off your laptop Disconnect everything from it including power lead Remove the battery from the LAPTOP. PRESS AND HOLD POWER BUTTON FOR 30 SECONDS, OR, SO. Re-plug in the power supply. (leave the battery out of the computer) Press the power button The screen will often work.(strange, but true) If it does, Choose start windows normally. If this enables the screen to work now. .. A couple of things to think about are...

Sometimes Hibernation can get stuck-if you get the screen back- turn off hibernation, and I usually set the screen to nver turn off. Power settings has been known to play up, --Go to Control Panel - Power Options - If it's on 'balanced' - click change plan settings Then Change advanced power settings

See Processor power management and change the minimum processor state from 5% to 100% Click Apply then click OK Then shut down, unplug power cord, and replace battery, replace power cord, and restart. 2/ Try putting pressure to the right of the mouse pad, with a heavy palm of your hand , and see if anything shows- if so,the solder to graphics chip is usually the cause.(this seems to have happened with Invidia chips mostly) or, if yours has the video card as well as the on-board craphics (some g570's have, the card could need removind/re-seating.

Lastly, it can sometimes help by removing and replacing the ram sticks- surprising what will help to resolve it.

If you need to know how to dismantle it- this site has a good breakdown of it.

http://www.insidemylaptop.com/remove-replace-damaged-lcd-screen-hp-g50-g60-g70-notebook/

25 years playing with computers/laptops, software, and 10 years a geek/nerd -always learning

Related Lenovo G570 Manual Pages

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 1

Lenovo G470/G475/ G570/G575 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer.

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 2

...• Before using the product, be sure to read Lenovo Safety and General Information Guide first. • Some instructions ...may differ from the actual product. If you are for Lenovo G570 unless otherwise stated. • The illustrations in Contract No. First Edition (December 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 6

... (Select models only) The built-in antennas ensure optimal reception of wireless radio. e OneKey Rescue system button Press this button to know your computer „ G570/G575 1 2 3 6 5 4 7 8 6 a Integrated camera Use the camera for video communication.

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 8

... This port connects the computer to USB devices. Note: For details, see "Wired connection" on page 19. 4 only) (G470/G570) f USB port Connect to an Ethernet network. Getting to know your computer Left-side view 1 2 3 4 5 6 a Kensington slot Attach a security lock (not supplied) here. Note: Make sure that none of the fan louvers...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 12

Getting to know your computer „ G570/G575 1 2 3 5 4 5 8 Chapter 1.

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 17

...attention to the following points: • Replace only with an incorrect type, there may be danger of the type recommended by Lenovo. • Keep the battery pack away from the computer. The battery pack contains a small amount of time, or if ... • Do not expose the battery pack to water or rain. • Do not attempt to Lenovo for an extended period of harmful substances. Chapter 2.

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 18

Note: You can enable/disable the touchpad using Fn+F6. 14 The function corresponds to that of the left mouse button on the screen, slide your fingertip over the pad in the direction in which you want the cursor to move. Chapter 2. The function corresponds to that of the ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 19

G570/G575 The keyboard has a separate numeric keypad. To enable or disable the numeric keypad, press Fn+F8 . Note: The Num lock ...a numeric keypad and function keys incorporated in its standard keyboard. „ Numeric keypad G470/G475 The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press the Num Lock key. Chapter 2.

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 21

... the system request. Fn + F3: Open the interface for display resolution settings. Fn + Insert (G570/G575): Fn + PgUp (G470/G475): Enable/Disable the scroll lock. Fn + End: Activate the...(G470/G475): Activate the insert function. Chapter 2. Fn + F9: Start/Pause playback of the LCD screen. Fn + F1: Enter sleep mode. Fn + Home: Activate the pause function. Fn + Esc:...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 22

... the inside of memory cards: • Secure Digital (SD) card • MultiMediaCard (MMC) • Memory Stick (MS) (G470/G570) • Memory Stick PRO (MS PRO) (G470/G570) • xD-Picture (xD) card (G470/G570) Notes: • Insert ONLY one card in use . 2 Slide the memory card in until you hear a click. Note: Before...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 24

Chapter 2. Note: For details, see "OneKey Rescue system" on page 29. 20 Learning the basics Special keys and buttons 1 „ OneKey Rescue system button a • When the computer is powered-off, press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled. • In Windows operating system, press this button to start Lenovo OneKey Recovery.

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 26

Lenovo offers no comment...details on the desktop to help . 22 Notes: • The face registration and verification works best in an environment with this function when you log on page 4 for evaluating, selecting...basics Securing your computer This section provides information about how to the "Left-side view" on the system. Refer to help protect your computer from being removed ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 27

...from one to set a password and enable it, a prompt appears on the screen each time you power on the screen while the computer is starting up. 23 Once you enter the correct password. ...Note: This password can be used by others. Note: To enter BIOS setup utility, press F2 when the Lenovo logo ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 33

...integrated optical drive support the creation of operating system and preinstalled software). „ Using Lenovo OneKey Recovery (within Windows operating system) In Windows operating system, double click the OneKey... optical drive is hidden for easy restore when required. Attention: In order to launch Lenovo OneKey Recovery. Within the program, you can back up the data on your system ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 34

OneKey Rescue system „ Using Lenovo OneKey Rescue system (without Windows operating system) In the event that the operating system cannot be loaded, follow the steps below to access OneKey Rescue ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 35

... G575. CRU instructions Notes: • The illustrations used in the direction shown by Lenovo. If this chapter are of the Lenovo G570, unless otherwise stated. • The following : 1 Turn off the computer. 2 Close the computer display, and turn the computer over. 3 Unlock the manual battery latch a . Appendix A. ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 37

... drive. • Do not touch the connector. CRU instructions Replacing the hard disk drive You can cause damage and permanent loss of your reseller or Lenovo marketing representative. Incorrect handling can increase the storage capacity of data on an optional hard disk drive. Never remove the drive while the system is...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 43

The System Memory item shows the total amount of memory installed in SLOT-1 ( : upper slot). The BIOS setup utility screen opens. Appendix A. CRU instructions Note: If only one DDR3 SDRAM is installed correctly, do as follows: 1 Turn the computer on the computer you are servicing, ...

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 46

Other company, products, or service names may be trademarks or service marks of others. 42 Lenovo OneKey VeriFace Microsoft and Windows are trademarks or registered trademarks of Lenovo in the United States, other countries, or both . Trademarks The following terms are trademarks of Microsoft Corporation in the United States, other countries, or both .

Lenovo G470/G475/G570/G575 User Guide V1.0 - Page 49