Kyocera ECOSYS M4125idn Support Question
Kyocera ECOSYS M4125idn Support Question
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Current Answers
Answer #1: Posted by SonuKumar on July 24th, 2023 10:05 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,622,780
Member since:
May 9th, 2021 Points: 16,622,780
The Kyocera ECOSYS M4125idn printer has a multipurpose tray (MPT) that can be used to print on different types of paper, such as envelopes, labels, and transparencies. If you are getting an error message that says "No paper in multipurpose tray," it means that there is no paper in the MPT.
Here are some things you can do to fix this problem:
Check to make sure that there is paper in the MPT. The MPT is located on the front of the printer, below the output tray. Open the MPT and make sure that there is paper loaded.
Make sure that the paper in the MPT is the correct size and type. The MPT can only hold certain sizes and types of paper. Check the printer's manual to see what sizes and types of paper are supported.
Reset the printer. Sometimes, a simple reset can fix the problem. To reset the printer, turn it off and then back on.
Clean the MPT. If there is dust or debris in the MPT, it can prevent the printer from detecting the paper. To clean the MPT, use a soft cloth to wipe it down.
If you have tried all of these things and you are still getting the error message, you may need to contact Kyocera support for help.
Here are some additional tips for troubleshooting the "No paper in multipurpose tray" error:
If you are using a different type of paper than what is supported by the MPT, you may need to change the paper settings in the printer's driver.
If you have recently changed the paper settings in the printer's driver, make sure that you have saved the changes.
If you are still having problems, you can try printing a test page. This will help you to determine if the problem is with the printer or with the paper.
I hope this helps! Let me know if you have any other questions.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Kyocera ECOSYS M4125idn Manual Pages
M4125idn/M4132idn Operation Guide - Page 9
... ...11-27 Jam Location Indicators 11-27 Remove any jammed paper in the Multipurpose Tray 11-28 Remove any jammed paper in Right Cover 1 11-29 Remove any jammed paper in Cassette 1, 2 and 3 11-30 Remove any jammed paper in Right Cover 2, 3 11-31 Remove any jammed paper in the Document Finisher 11-33 Remove any jammed...
M4125idn/M4132idn Operation Guide - Page 29
... the cassette or multi-purpose tray.
8-19
Set what to do when stapling capacity is fed. Configure settings for the selected paper size or media type.
...paper size or type does not match paper size or type loaded in power supply off.
8-20 8-20 8-21 8-21 8-21
Home
System Menu Settings
Customize Desktop Customize Taskbar*1 or taskbar screen*2
Wallpaper
*1 ECOSYS M4132idn *2 ECOSYS M4125idn...
M4125idn/M4132idn Operation Guide - Page 48
Safety Guide (ECOSYS M4125idn/ECOSYS M4132idn) Indicates the space required for installation environment and use of the machine. Use ...provided with KYOCERA Net Viewer. xlvii Guides (PDF) on the network
KYOCERA Net Viewer User Guide Explains how to load paper and perform copy, print and scan operations, and indicates default settings and other safety information. Use the fax functions
...
M4125idn/M4132idn Operation Guide - Page 60
... a separation distance of the FCC Rules.
Operation is no guarantee that the radio equipment type ECOSYS M4125idn and ECOSYS M4132idn are designed to Part 15 of at the following two conditions: (1) this device may not cause interference, and (2) this device must accept any other transmitter.
1059B-2R6A0881 is subject to operate the equipment. The above...
M4125idn/M4132idn Operation Guide - Page 61
... KYOCERA Dealer, or (d) have become damaged due to furnish labor.
Safety Precautions > Warranty (the United States and Canada)
Warranty (the United States and Canada)
ECOSYS M4132idn/ECOSYS M4125idn MULTIFUNCTIONAL PRODUCT LIMITED WARRANTY
KYOCERA Document Solutions America, Inc. This warranty gives the Customer specific legal rights. KYOCERA Document Solutions Canada, Ltd.
225 Sand Road...
M4125idn/M4132idn Operation Guide - Page 95
...) [Home] key > [Task Screen] > [Wi-Fi Direct](ECOSYS M4125idn)
2-19 If a confirmation message appears on [Authentication mode], and enter [Login User Name] and [Login Password] > [Next]. The network is configured. Installing and Setting up the Machine > Network settings
5 Select [Use the device settings.] on the operation panel of access point as necessary > [Next...
M4125idn/M4132idn Operation Guide - Page 141
...well as options that are used . Reference Page -
3-10
8-4
Paper Settings
Display the paper settings screen.
8-9
Wi-Fi Direct System Menu
Configures Wi-Fi Direct... when user login administration is installed. *2 ECOSYS M4132idn *3 ECOSYS M4125idn
FAX Operation Guide
FAX Operation Guide
Display for Device Information
Shows device information. Displays the System Menu screen.
8-1...
M4125idn/M4132idn Operation Guide - Page 144
...If you have difficulty operating the machine, you can use them.
1 Display the Paper Selection screen.
[Paper Selection] (6-5)
2 Display the help text cannot be displayed in its entirety on ...1
Pᬑla㏻in⣬ Pᬑla㏻in⣬ Pᬑla㏻in the multipurpose tray.
3
3-13 P⏝a⣬pe㑅r Sᢥelection
Se⏝lec䛧t 䛯th&#...
M4125idn/M4132idn Operation Guide - Page 328
..., Custom 1-8
*1 To change to 11.69" (in 0.01" increments) Y: 3.86 to the media type from special standard sizes and custom sizes.
System Menu > [Cassette/MP Tray Settings]
[Multi Purpose Tray]
[System Menu / Counter] key > [Cassette/MP Tray Settings] > [Multipurpose Tray] Select paper size and media type for the multi purpose...
M4125idn/M4132idn Operation Guide - Page 331
..., Prepunched, Letterhead, Envelope, Thick, High Quality, Custom(1 to 3), Multipurpose Tray
NOTE
[Cassette 2] and [Cassette 3] are displayed when the options below are installed. [Cassette 2]: Paper feeder (500 sheets) or Paper feeders (550 sheets x 2) [Cassette 3]: When a paper feeder (500-sheet x 2) is selected.
Item Custom Paper Size
Media Type Settings
Description
Set up frequently-used...
M4125idn/M4132idn Operation Guide - Page 332
...
Finished
Value: Adjust Print Direction, Speed Priority
Cassette Multi Purpose
Show Paper Setup Message Cassette 1 to 3 Multipurpose Tray
This setting is for each cassette, and specifies whether a paper setting confirmation screen should appear whenever paper is loaded into the cassette. Media Type
Default
Media Type
Plain
Normal 2
Cardstock
Transparency
Extra. Example: copying...
M4125idn/M4132idn Operation Guide - Page 416
... type can also be counted for printing, repeat steps 1 and 2. If you need to 5. Login User Name ECOSYS M4125idn:2500, ECOSYS M4132idn:3200 Login Password ECOSYS M4125idn:2500, ECOSYS M4132idn:3200 2 [Job Accounting Settings] > [Default Setting] > [Count by paper size (e.g. User Authentication and Accounting (User Login, Job Accounting) > Using Job Accounting
3 To configure other default...
M4125idn/M4132idn Operation Guide - Page 435
... ...11-27 Jam Location Indicators ...11-27 Remove any jammed paper in the Multipurpose Tray 11-28 Remove any jammed paper in Right Cover 1 11-29 Remove any jammed paper in Cassette 1, 2 and 3 11-30 Remove any jammed paper in Right Cover 2, 3 11-31 Remove any jammed paper in the Document Finisher 11-33 Remove any jammed...
M4125idn/M4132idn Operation Guide - Page 443
... be indicated on and follow the corresponding procedure. Please wait.
11-9
Activation error. Add the following paper in cassette #. Add staples. Add the following paper in the multipurpose tray.
Check if the access point has been 2-15
set for Device Information (3-10)
A
Symptom Acceptable staple count exceeded.
Is the indicated cassette out of staples? actually...
M4125idn/M4132idn Operation Guide - Page 448
... or password. Select [End]. The job is canceled. Printing then resumes. by Job Accounting. Follow the instruction indicated on the machine and remove paper from the inner tray. The job is canceled.
The job is Is the maximum capacity of the job
full of your room.
J
Symptom
Checkpoints
Job Accounting
Is the...
M4125idn/M4132idn Operation Guide - Page 461
...
10:10
1/3 Next >
9
7
7
8 22
21
3
54 6
Paper Jam Location Indicator
1 2 3 4 5
Paper Jam Location
Multipurpose Tray Right Cover 1 Cassette 1 Right Cover 3 Cassette 2
11-27
Reference page
11-28 11-29 11-30 11-31 11-30 Press [Next >] to paper jam guidance.
Paper jam. Troubleshooting > Clearing Paper Jams
Clearing Paper Jams
If a paper jam occurs, printing stops and the message...
M4125idn/M4132idn Operation Guide - Page 462
...-35
After you remove the jam, the machine will warm up again and the error message will be sure to remove any loose scraps of paper left in the Multipurpose Tray
CAUTION
• Do not reuse jammed papers. • If the paper tears during removal, be cleared.
M4125idn/M4132idn Operation Guide - Page 486
... this appendix.
Be careful when choosing paper.
Weight
Criteria
Specifications Cassettes: 60 - 163 g/m2 Multipurpose tray: 45 to 256 g/m2
Dimensional accuracy
±0.7 mm
Squareness of recycled paper as laser printers. Supported Paper
Use standard copy paper for further details. Appendix > Paper
Paper
This section explains the paper sizes and types that does not conform...
M4125idn/M4132idn Operation Guide - Page 490
... media, choose those that the labels are not easily peeled from the multi purpose tray. Use the multi purpose tray for special paper.
Select a cassette or multi purpose tray for transparencies, envelopes, cardstocks, and label paper. For selecting labels, use the multipurpose tray for transparencies and load transparencies with any harm to the user or damage to...
M4125idn/M4132idn Operation Guide - Page 502
...TCP/IP networks such as the Internet to enable print jobs to 999.75 points.
Use this tray instead of the machine. It is a file format based on the Internet or an intranet.
... IBM for its OS/2 and Microsoft for long-term preservation -
Multi Purpose (MP) Tray
The paper supply tray on the printer and allows users to receive E-mail from NetBIOS. It enables more advanced...
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