Kyocera ECOSYS FS-1135MFP Support Question
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Question posted by advaitlotus on May 28th, 2023
Kyocera. Fs-1125mfp Paper Jam Error Code J4020 There Is No Paper Inside
Current Answers
Answer #1: Posted by SonuKumar on May 28th, 2023 9:37 PM
or
The error code J4020 on a Kyocera FS-1125MFP indicates a paper jam in the machine. However, if you've checked and there is no paper inside, there are a few troubleshooting steps you can follow:
Open and close all paper trays: Sometimes, the paper sensors may not detect that the tray is empty or that the jam has been cleared. Open all paper trays, remove any paper if present, and close them securely.
Check the paper path: Open all the accessible covers and trays in the paper path. Look for any small pieces of paper, torn bits, or debris that may be causing the sensors to detect a jam. Gently remove any obstructions you find.
Power cycle the printer: Turn off the printer and unplug it from the power source. Wait for a couple of minutes, then plug it back in and turn it on. This can help reset the printer's internal sensors and clear any temporary errors.
Reset the printer settings: Enter the printer's menu or settings and look for a "Reset" or "Factory Defaults" option. Choose the appropriate option to reset the printer's settings to the default configuration. This can sometimes resolve issues related to false paper jam errors.
Update the printer's firmware: Visit the Kyocera website and check if there are any firmware updates available for your printer model. Download and install any updates following the provided instructions. Firmware updates can address software-related issues and improve the printer's performance.
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Regards,
Sonu
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