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Konica Minolta bizhub PRO C6501/C6501P Support Question

Konica Minolta bizhub PRO C6501/C6501P Support Question

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Question posted by printshop22711 on June 20th, 2013

Touch Screen Not Working

The touch screen has stopped working on our Konica Minolta 6501 color copier.  Is there a way to reset it?

Current Answers

Answer #1: Posted by sabrie on June 20th, 2013 7:48 AM
This answer was accepted by the poster of the original question.
sabrie

Member since:
May 23rd, 2013

Points: 3,306,778
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Hi. This normally this is owing to a Touch Panel's circuit board failure that need to be replaced:

http://www.precisionroller.com/covers---panels-for-konica-minolta-bizhub-pro-c6501/details_67380.html

Here is a thread on a similar issue (between a customer and a justanswer expert): 

http://www.justanswer.com/printers/51st7-c351-bizhub-touch-screen-controle-panel-not-responding.html


www.techboss.co.za

Related Konica Minolta bizhub PRO C6501/C6501P Manual Pages

Creo IC-304 Plus Release Notes version 2.1 - Page 1

Release Notes English IC-304 Print Controller, Powered by Creo, for the Konica Minolta bizhub PRO C5501, C6501 and C65hc Printers Version 2.1 739-00556A-EN
Creo IC-304 Plus Release Notes version 2.1 - Page 3

...739-00556A-EN Revised May 2009 Macintosh is a trademark of Adobe Systems Incorporated. bizhub and bizhub PRO are trademarks of Apple Computer, Inc., registered in Adobe Systems Incorporated's PDF ... or registered trademarks of the FCC Rules for this document. Limitation of KONICA MINOLTA BUSINESS TECHNOLOGIES. The specifications on which they are based are being provided ...
bizhub PRO C6501 User Manual Additional Information - Page 15

...bizhub PRO C6501 Additional Information 11 Stream Punch 2 2.3.1 Punching File Holes in this mode. Be sure to check it on the stream punch. Prerequisites 0 Available paper size is provided on be- If required, open the front door of Stream Punch GP-501, see page 21. The Output Application Screen... Position the original. 2 Touch [Punch] on the Copy Screen. The Output Application icon ...
bizhub PRO C6501 User Manual Additional Information - Page 16

2 4 Touch [Hole-Punch]. To restore the previous setting, touch [Cancel]. - The Output Application Screen will be restored. 12 bizhub PRO C6501 Additional Information Stream Punch The Hole-Punch Screen will be displayed. 5 Touch the desired key to select the punch position. 6 Touch [OK]. - To release the Hole-Punch function with the current punch position setting remained, touch [Function...
bizhub PRO C6501 User Manual Additional Information - Page 17

Stream Punch 2 7 Touch [OK] on the Copy Screen. bizhub PRO C6501 Additional Information 13 The specified output mode icon will be displayed on the Output Application Screen.
bizhub PRO C6501 User Manual Additional Information - Page 21

... collects in the option status area of the Stream Punch GP-501 becomes full, the Punch Waste Basket indicator lights in red in the basket. bizhub PRO C6501 Additional Information 17 Stream Punch 2 2.4 Maintenance & Troubleshooting 2.4.1 Emptying Waste Basket of Stream Punch GP-501 When the waste basket of the Machine Status...
bizhub PRO C6501 User Manual Additional Information - Page 25

... lb cover Paper sizes and stocks same as printer Single Sheet 115V, 60Hz, Single Phase BTUs/Hour 1100BTU/HR Watts 322W Amps 3.0A TUV/GS, CE 12 (W) × 30.5 (D) × 40 (H) inches (305 (W) × 775 (D) × 1,020 (H) mm) Approx. 170 lbs. (80 kg) Approx. 270 lbs. (123 kg) bizhub PRO C6501 Additional Information 21
bizhub PRO C6501 Security User Guide - Page 4

... Logo, and The essentials of imaging are registered trademarks or trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, Inc. bizhub PRO is subject to change without permission. - The information written in this is registered trademarks of KONICA MINOLTA HOLDINGS, INC. - FEDERAL OR STATE STATUTES MAY PROHIBIT THE COPYING OF CERTAIN DOCUMENTS OR INFORMATION, RESULTING IN FINES OR IMPRISONMENT...
bizhub PRO C6501 Security User Guide - Page 9

... the touch panel if the Security Strengthen mode is the default mode when shipped from being accessed or tampered with. Security Functions 1 1 Security Functions The bizhub PRO C6501 device ... line or a network. Please contact your service representative will designate an machine administrator. bizhub PRO C6501 1 To turn the Security Strengthen mode ON and OFF, and make other means. The...
bizhub PRO C6501 Security User Guide - Page 14

... Machine Admin. If authentication fails, the information will work for five seconds. 3 Machine Administrator Security Functions 3.1 Turn Security Strengthen mode ON/OFF The following is touched, the warning message "Password does not match" will appear, and no key will be displayed. 6 bizhub PRO C6501 Setting]. The Input Password Screen will be saved in the audit log.
bizhub PRO C6501 Security User Guide - Page 15

Use the touch screen keypad to enter the 8-digit Machine Administrator password, then touch [OK]. The Machine Administrator Setting Menu Screen will be displayed. 4 Touch [10 Security Setting]. bizhub PRO C6501 7 Machine Administrator Security Functions 3 3 Enter the password.
bizhub PRO C6501 Security User Guide - Page 16

If you want to turn Security Strengthen mode ON, touch [On] to highlight it . 3 Machine Administrator Security Functions 5 Touch [04 Security Strengthen Set] 6 Turn Security Strengthen mode ON or OFF If you want to turn it OFF, touch [Off] to highlight it . 8 bizhub PRO C6501
bizhub PRO C6501 Security User Guide - Page 17

bizhub PRO C6501 9 Machine Administrator Security Functions 3 7 Touch [OK]. The machine will restart and the new setting will appear 8 Touch [Yes]. The Restart Confirmation popup screen will be activated.
bizhub PRO C6501 Security User Guide - Page 18

...available until the correct lock password is touched, the warning message "Password does not match" will appear, and no key will work for five seconds. Detail The main... log. If authentication fails, the information will be used again as a new password. 10 bizhub PRO C6501 3 Machine Administrator Security Functions 3.2 HDD lock password While the Security Strengthen mode is turned ON...
bizhub PRO C6501 Security User Guide - Page 19

Setting]. The Machine Administrator Setting Menu Screen will be displayed. The Input Password Screen will be displayed. 3 Enter the password. Use the touch screen keypad to display the Utility Screen. 2 Touch [03 Machine Admin. bizhub PRO C6501 11 Machine Administrator Security Functions 3 Procedure 1 Press [Utility/Counter] on the control panel to enter the 8-digit Machine ...
bizhub PRO C6501 Security User Guide - Page 20

The HDD Lock Password Menu Screen will be displayed. 12 bizhub PRO C6501 3 Machine Administrator Security Functions 4 Touch [10 Security Setting]. 5 Touch [02 HDD Lock Password].
bizhub PRO C6501 Security User Guide - Page 21

... return to re-enter the same password as above. - Touch [OK] to return to the previous screen. 8 Touch [Check Input] to the previous screen. 9 Touch [OK]. The key will not be active until authentication is succeeded, touch [New Password] to enter the password currently used, then touch [OK]. bizhub PRO C6501 13 The first password: 13-digit alphanumeric serial number...
bizhub PRO C6501 Security User Guide - Page 22

... be displayed. 14 bizhub PRO C6501 All the audit log data can be output as follows. 2 Note Passwords are entered and the [OK] key is touched, the warning message "Password does not match" will appear, and no key will be saved in the machine have been accessed. The Input Password Screen will be automatically created...
bizhub PRO C6501 Security User Guide - Page 23

bizhub PRO C6501 15 Use the touch screen keypad to enter the 8-digit Machine Administrator password, then touch [OK]. Machine Administrator Security Functions 3 3 Enter the [password]. The Machine Administrator Setting Menu Screen will be displayed. 4 Touch [01 System Setting].
bizhub PRO C6501 Security User Guide - Page 24

3 Machine Administrator Security Functions 5 Touch [06 List/Count]. The Management List Print Screen will be displayed. 6 Touch [Audit Log Report], then touch [COPY]. 7 Press [Start] on the control panel. 16 bizhub PRO C6501

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