Get support for KitchenAid KEMS308SSS - 30

KitchenAid KEMS308SSS Support Question

KitchenAid KEMS308SSS Support Question

Find answers below for this question about KitchenAid KEMS308SSS - 30"BI M/W COMBO OVEN SS KITCHE.
Need a KitchenAid KEMS308SSS manual? We have 4 online manuals for this item!
Question posted by dbateski on December 25th, 2012

The Microwave Runs But Does Not Heat Anything

My combo unit is 15 months old and the microwave top unit runs but does not heat anything. When we first got it the light did not work and they came and fixed that. Now it will not heat anything. We do not use it that often and it seems strange that it would quit working after just 15 months. The bottom oven works just fine.  Can you tell me what might possible be wrong with the microwave. Also what is the warrenty on the unite and the parts?

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related KitchenAid KEMS308SSS Manual Pages

Use & Care Guide - Page 3

..." found in the microwave oven. s Do not operate the microwave oven if it has a damaged cord or plug, if it is not working properly, or if it is necessary when used by qualified service personnel. This symbol alerts you to heat, cook, or dry food. All safety messages will cause overheating of the oven with metal scouring...
Use & Care Guide - Page 4

...microwave oven is no damage to defeat or tamper with narrow necks. - Stir the liquid both 120-volt sides of injury to be run with the door open since open-door operation can result in oven...through heating it is important not to the: (1) Door (bent), (2) Hinges and latches (broken or loosened), (3) Door seals and sealing surfaces. (d) The oven should not be connected to microwave ...
Use & Care Guide - Page 5

... The convection grid provides optimal heat circulation for the crisper pan. s Grid will become hot. s Do not store the grid in both directions to the oven could result if someone unintentionally turns on combination models, see separate Use and Care Guide) H. Electronic oven control B. Dual microwave emission J. Light (inaccessible, in the microwave oven. Crisper Pan and Handle...
Use & Care Guide - Page 8

..." section. The Control Lock is blank. Timer display Microwave Oven Display (single oven models) A. Upper Microwave Oven Display (combination oven models) When the upper oven is in microwave: Start, Add a Minute and Control Lock. Microwave Oven Display (single oven models) When the microwave oven is in use , the display shows the heat source(s), cooking power, quantities, weight and/or...
Use & Care Guide - Page 10

... a light, porous food, such as meat and potatoes, require a longer cook time than other foods. BUILT-IN MICROWAVE OVEN USE A magnetron in the oven produces microwaves which cooks the food. Do not use the microwave oven for 5 minutes. s Paraffin wax will heat faster than the same size of heat even after the microwave cooking cycle ends. Steam buildup in the microwave oven...
Use & Care Guide - Page 11

... dinnerware in microwave oven with the following chart as a guide, then test before using. Aluminum Foil and Metal Always use the turntable. If not used properly, arcing (a blue flash of light) can be...aluminum foil for shielding, and approved meat thermometers may become hot from heat transferred from the microwave oven. s Do not allow aluminum foil or metal to use . Check that need a...
Use & Care Guide - Page 12

...the number keys to set a length of the upper oven display. The microwave oven display will count down the cook time. Touch START....oven display. Before Use: Preheat pan for manual cooking. 3. Touch the number key using the crisper pan (default setting). Heating...minute. PERCENT/NAME NUMBER 60% 6 50%, Medium 5 40% 4 30%, Medium- 3 Low, Defrost 20% 2 10%, Low 1 USE...
Use & Care Guide - Page 13

... [3 oz (85 g) each 4 patties 8 patties Side 1: 2 min Side 2: 1 min 30 sec Side 1: 3 min Side 2: 2 min 30 sec Cook until 160°F (70°C) Vegetables, stir-fry, 2 cups (500 mL) 4-5 min Cut vegetables in microwave-safe container. When the stop time is reached, the oven will shut off automatically and "reheat complete" will appear on...
Use & Care Guide - Page 14

...reminder tones. Touch CUSTOM DEFROST. 2. Touch the number key from fruit juice) before or after heating. For example, to scan and select temperature setting. This may help avoid this. 6. If ...If using 30% cook power. Time can be set a length of "Custom Defrost" section for more than 20 minutes or frozen ready-made food should not be used, or the microwave oven can splash...
Use & Care Guide - Page 16

... microwaves to grasp and remove the pan from the oven. s Do not use the crisper pan in any other microwave oven ...4:00 Side 2: 3:00 5-6 oz (142-170 g) each Hamburger patties, 2 Side1: 3:30 Side2: 2:00 4 oz (113 g) each, ½ (1.3 cm) thick Frozen thin crust... the crisper pan. s Do not place the crisper pan on heat-sensitive surfaces. s Always use the turntable "On" option when crisping...
Use & Care Guide - Page 17

.... Touch SOFTEN/MELT. 2. The upper oven display will count down the soften time. Touch number keys to heat the outer portion quickly. Touch START. ...g) Cut squares into small pieces and place in microwave-safe container. Place in microwave-safe container. To Melt: 1. Touch SOFTEN/MELT. 2. prompt is circulated throughout the oven cavity by the fan. If enabled end-of...
Use & Care Guide - Page 19

... the cooking position after cleaning. Raise broil element back up and replace with 1 tbs (15 mL) of water for 2 to 5 minutes in oven. Do not operate the microwave oven without the turntable in oven. Heavy soil s Mild, nonabrasive soaps and detergents: Heat 1 cup (250 mL) of either lemon juice or vinegar for 2 to 5 minutes in place...
Use & Care Guide - Page 20

...heat, call for service. Oven door looks wavy s This is not operating s Is the Timer in use? If it still is completely burned off from the microwave oven, or adjust the radio or TV antenna. Display shows time countdown, but is normal and will not work...less than that specified in the "Microwave Oven Use" section. s Is the magnetron working properly. Oven makes humming noise s This is ...
Use & Care Guide - Page 5

... service. The locations and appearances of the items listed. Lower oven display C. Clock set/start time. Oven cavity symbol B. In addition, during Timed Cooking, this display shows the oven temperature, heat source(s) and start M. Upper Microwave Oven Display (combination oven models) A. If "Err" appears on the lower oven display, an error condition has occurred. Start START key...
Use & Care Guide - Page 7

... or closed, the oven light will appear on the lower oven display throughout the Sabbath...oven door is reached, the oven will automatically turn on or off and the heating elements will no longer be regularly set , the oven...;F (-10°C) ...moderately less -30°F (-15°C) ...much less To Adjust Oven Temperature Calibration: 1. Close oven door. "SABBATH MODE" will be ...
Use & Care Guide - Page 10

Upper microwave oven B. Blocking or covering lower oven vent will cycle on and off approximately 30 seconds after the door is not supplied with this appliance. ■ Insert the thermometer into the meat ½" (1.3 cm) more and read again. If the oven door is opened . The bake range can be set temperature is not necessary to...
Use & Care Guide - Page 11

...pieces (2" to 2¹⁄₂" [5 cm to 6.3 cm]) boneless pieces (4 oz [113 g]) 20-30 12-15 Fish Fish ¹ ₂" to ³⁄₄" (1.25 to 2 cm) thick 6-9 *Place ...It is turned off in approximately 30 seconds. The element(s) cycle on some models, lower oven) In a convection oven, the fan-circulated hot air continually distributes heat more evenly than 500°F ...
Use & Care Guide - Page 12

... bake range can be set temperature is opened during preheating) elements will turn off approximately 30 seconds after the door is reached, if on, 1 tone will cycle on the oven display if the actual oven temperature is closed . Bake heat Convection roasting can be used for baking yeast breads and loaf cakes using a method...
Use & Care Guide - Page 13

...They will sound. 3. Broil pan 1. Broil heat B. If the oven door is opened during convection broiling, the fan turns off approximately 30 seconds after the door is opened . This ... medium well-done 25-30 30-35 300°F (149°C) 160°F (71°C) 170°F (77°C) Chicken*, Rack Position 2 Whole 3-5 lbs (1.5-2.2 kg) 5-7 lbs (2.2-3.1 kg) 20-25 15-20 325°F (...
Installation Guide - Page 6

... whom you do not feel heat or if an error code ("F" followed by a number plus "E" followed by inserting ends of the vent, fasten vent securely to push oven into hinge slots in the oven frame. 8. Touch START. The microwave oven should begin cooking, and the microwave oven interior light should be displayed in and microwave ovens. 6 Rotate both hinge latches...

KitchenAid Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • My microwave oven will not run
    Is the magnetron working properly? Repeat to heat one cup (250 mL) of the microwave oven. KitchenAid products Product Literature (Use & Care, Parts Lists, etc) Remove spacer, then firmly close door. If water does not heat, please call for using it online by entering your Use and Care Guide. Touch and hold Cancel (on some models) set...
  • Descaling the espresso machine
    ... Be sure to add additional fresh water to the reservoir for the boilers to heat before proceeding to run completely dry. Descaling the Espresso Machine Coffee maker is empty. Remove the shower... the brew head for 15 seconds to dispensse the cleaning agent through the espresso machine. Do not allow the water reservoir to the reservoir. Use a packaged descaling agent or...
  • Crema
    ..., what can I do? Use a finer grind. the tamp may not be able to support a sprinkling of sugar for nearly 30 seconds. The Golden Crema A mark of fine espresso is crema, the dense... the portafilter: Review your tamping technique - Make sure the brew group and boilers are fully heated. Use a less acidic coffee blend. the tamped coffee has fractured or a gap has developed between the...

Similar Questions

Upper Oven Lights Stopped Working
Both lights in the upper oven stopped working. I opened the assembly and took out the light bulbs wh...
(Posted by Delainegwen 3 years ago)
Display Went Dead On My Oven/microwave After Both Were Running
I think the oven / mocrowave got to hot, and appears to have cooked the display, after cool down, th...
(Posted by mcourchene 9 years ago)
Microwave Makes A Loud Fan Noise - Less Than 4 Months Old
Hi all - the microwave of the combo unit has started making a very loud rough noise in the past mont...
(Posted by dswelsh 11 years ago)
Today I Wanted To Use The Toast Feature And It Would Not Work
All other features, broil, warm and bake are working just fine but the toast cycle does nothing. Any...
(Posted by jack606 11 years ago)
Ask a New Question
Use the box below to post a new question about this KitchenAid product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

KitchenAid Manuals

Find free KitchenAid KEMS308SSS - 30inchBI M/W COMBO OVEN SS KITCHE manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

KitchenAid Reviews

View thousands of KitchenAid user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete KitchenAid customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed KitchenAid customer service rankings, employee comments and much more from our sister site.

KitchenAid Recalls

Find comprehensive KitchenAid recall information updated hourly on RecallOwl.com.