KitchenAid KBFS25EWMS Support Question
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Question posted by bluberry on January 31st, 2012
Was There A Recall On This Model?
Current Answers
Answer #1: Posted by samwarnock on October 4th, 2012 1:02 PM
Or so I thought. A week later there was water on the floor again. Turns out the drain in the freezer had frozen up due to all of the water that leaked down into the freezer section. The drain is located behind the metal panel in the back of the freezer section. To get it off you have to remove the door, shelves and icemaker. It took about an hour to get them out, remove the accumulated ice (chipping and hair dryer) and clear the drain tube. When tube finally starts to drain a little warm water will help clear out any remaining ice. This goes ino a drain pan that gradually evaporates the water in it. Since the tube was plugged it hasnt had any new water for a while, so you probably won't have to worry about it.
If you have an old fridge in the garage you can avoid the hassle of clearing the drain tube by just turning it off until everything melts.
Another hint, there is a button in the refrigerator to turn the cooling off while you work on it. Press and hold it for at least 3 seconds. Don't forget to turn it back on!
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