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2014 Jeep Grand Cherokee Support Question

2014 Jeep Grand Cherokee Support Question

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Question posted by jolt on February 13th, 2015

Android Bluetooth And Uconnect Seem To Have Issues With Music Playback

I upgraded Uconnect to the latest version as of 2/13/2015 for the 2014 GC, but there are occasional playback issues via bluetooth on Android Lollipop. The main issue is that Uconnect will occasionally think that the music is paused but in reality it is still playing. There needs to be a way to just have Uconnect be dumb and simply output whatever audio it is receiving. Any advice?

Current Answers

Answer #1: Posted by BusterDoogen on February 13th, 2015 11:23 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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Once your device is connected, it may take a few minutes for all of your music to download and for the Uconnect System to be ready to accept your voice commands. Make sure your digital music player is properly connected. If you continue to experience difficulties, please contact 1-877-855-8400 for Uconnect System support.

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Related Manual Pages

Owner Manual - Page 125

...; Roadside Assistance - NOTE: In case the 9-1-1 Call button is made . • Uconnect® Access Customer Care - UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123 Assist Call The rear... automatically connects the vehicle occupants to one of several predefined locations for all other operator: vehicle issues. • Indication that the occupant placed a 9-1-1 Call. 9-1-1 Call 1. If you get...
Owner Manual - Page 324

... on. Once in the center of a Menu or certain desired mode. turn off the Uconnect® NOTE: Only one or more times to scroll through menus and change settings (i.e., ... Programmable Features - release the preferred setting until a check-mark appears Phone/Bluetooth®. Uconnect® 5.0 Settings Press the SETTINGS hard-key to time. 322 UNDERSTANDING YOUR INSTRUMENT PANEL...
Owner Manual - Page 342

..., select On or Off followed by pressing the back arrow soft-key. To make your Uconnect® Supplement Manual. If Equipped The Radio automatically turns on the desired setting. •... or decreases volume relative to vehicle speed. to tune the audio level Phone/Bluetooth® system. Phone/Bluetooth® This feature provides simulated surround sound mode. To change the setting as...
Owner Manual - Page 346

... Settings settings screen. To Clear Personal Data touch the "Yes" or "No" soft-key. Uconnect® previous menu or press the X soft-key to the Customer Programmable Features - In this...to close out of the screen will remove personal data including Bluetooth® devices and presets. Once in the box when selected. Uconnect® system allows you to display the menu setting screen....
Owner Manual - Page 363

...touch the "AUX Volume Match" Air Suspension - For further information, refer to the Phone/Bluetooth® system. If Equipped • Auto Entry/Exit Suspension The Radio automatically turns on or... suspension for easy entry/exit. This feature shows which phones are paired to the Uconnect® Supplement Manual. UNDERSTANDING YOUR INSTRUMENT PANEL 361 To make your selection, touch ...
Owner Manual - Page 366

...this feature is selected it will reset Display, Clock, For detailed information about your Uconnect® Supplement Manual. Clear Personal Data After touching the "Clear Personal Data Settings"...be available: • Restore Settings Uconnect® RADIOS - mark will appear in the box when selected. ing settings will remove personal data including Bluetooth® devices and presets. settings ...
User Guide - Page 54

... maintenance • Helps understand dashboard warning lights • Helps save time at 855-792-4241. • For the latest information on packages and pricing information: U.S. To activate the trial, you need assistance, U.S. If you must first register ...from a desktop, laptop, smartphone or tablet. These buttons allow you suspect potential issues with Uconnect® Access.
User Guide - Page 55

.... Click each system heading on the link, and login to show description of the Uconnect® features and applications in your Mopar Owner Connect Account. ALWAYS drive safely with your vehicle, you experience an issue with Uconnect® 8.4A and Uconnect® 8.4AN radios. • US Market only. Disclaimer • The Vehicle Health Report...
User Guide - Page 57

...; Care. Apps will need to tracking service history and finding recommended accessories for your vehicle. Download The Uconnect® Access App • If you own a compatible Apple or Android® powered device, the Uconnect Access App allows you to remotely lock or unlock your doors, start your engine or activate your horn and...
User Guide - Page 58

... required to use the Via Mobile Apps in your Uconnect Access system. If you do not have an account...Uconnect® Access App to download the app by logging into your Slacker Radio username/email address and password, then click "Save." 3. Enter your mobile phone number to receive a text message containing a link to download the app, or visit iTunes Apps Store (iPhone) or Google Play (Android...
User Guide - Page 61

... Should you want to the factory setting. From your vehicle's radio touchscreen, select the "Uconnect® Store" from the vehicle. residents - Removing your account information cancels your subscription and...back to cancel your subscription, you can easily correct many Application related issues you remove your Uconnect® Access Account information from the Apps icon. 2. visit www....
User Guide - Page 63

... a compatible iPhone® or Android® powered device, the Uconnect® Access App allows you via email or text (SMS) message when the vehicle's factory-installed security alarm system has been set to your vehicle, the Uconnect® Care agent will ask for the stolen vehicle report number issued by using keywords (for any...
User Guide - Page 65

...reply to send" (If you do not hear this prompt, you are happy with Uconnect® Access). 7. Uconnect® will prompt you "Please say the message that you would like to an incoming... text message. Register with the Message Access Profile (MAP). A paired, Bluetooth® enabled phone with Uconnect® Access to take advantage of the contact you would like to send ...
User Guide - Page 67

... that Via Mobile data has been turned on your Uconnect® Access system where you can control using a Bluetooth® connection. A red indicator means that was set up during registration. Please refer to "Uconnect® Access Registration" for more information. • If using an Android smartphone, the Apps will apply. • To get started...
User Guide - Page 68

... • Each time you want to use a Via Mobile app in your vehicle, the Uconnect® Access App must be running on your smartphone and the smartphone must be paired or connected to the radio. (Bluetooth® connection for Android, USB cable for iPhone®). • If equipped, the Via Mobile apps can...
User Guide - Page 69

...; Pandora® - Check your mobile phone service plan for Uconnect® Access. 67 Pandora® gives people the music and comedy they can also be displayed to remind you that ...controls. • Slacker - If Equipped • Aha - Easily control Pandora® through Uconnect® Access via Mobile." NOTE: For detailed information on your favorite content from across the ...
User Guide - Page 73

... device is paired, allowing the music from your vehicle's sound system. • Press the "Media" hard-key, then touch the "Source" soft-key. The volume may also be controlled using the radio or portable device. Select "Bluetooth®" to change the mode to play through the vehicle's speakers. Uconnect® 5.0 Available Media Hubs...
User Guide - Page 84

...The USB port also supports playing music from your connected Bluetooth® device by the specific device). • To route the USB/iPod® cable out of files. Uconnect® 8.4A & 8.4AN ... card slot. • Song playback can access the music from compatible external USB Mass Storage Class memory devices. Some iPod® software versions may take considerably less time unless...
User Guide - Page 95

...voice comAnytime mand to Satellite Channel 32 (preset 4) MEDIA "Browse" (show) "artist" (albums, music) Media Devices Control (Functionality is "Show paired phones" (devices) dependent on compatibility between "Play song...that phone has "Call John Smith mobile" (home, office, other) "Redial" been Bluetooth® paired with iPod, USB and SD Card CLIMATE "Set temperature to activate app ...
User Guide - Page 104

... connected device must be Bluetooth®compatible, and paired with Uconnect® Voice Command, your connected Bluetooth® device by touching the desired soft-key displayed on the side of the screen and choose between Disc, AUX, iPod®, Bluetooth® or SD Card. You can access the music from your Bluetooth®-equipped iPod®...

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