Jabra STONE2 Support Question

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Question posted by bobberg59 on February 6th, 2012

Pairing Jabra Stone2 With Blackberry Bold 9900

Hi- I"ve tried several ways already but I can't seem to pair my Jabra STONE2 with my new BlackBerry Bold 9900 smartphone. Please advise. Thank you in advance.

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Answer #1: Posted by JabraSupport on February 6th, 2012 8:45 AM

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You might want to reset the BlackBerry because of the difficulties you've been having. To do this, simply turn the phone off and remove its battery for 15 seconds. This generally resolves any Bluetooth communications problems.

Next, make sure the Stone2 is in pairing mode. To do this, turn the headset OFF by pressing and holding the answer/end button until you see the lights flash four time. Release the button. Put the headset into pairing mode by pressing and holding the answer/end button until you see the Bluetooth status light start flashing constantly (it'll flash when it turns on, but keep holding it until it starts flashing slower and constantly).

Once in this mode your BlackBerry should be able to "find" and add the Stone2 as a new device from its Bluetooth menu.

If you continue to have any issues, please contact Jabra's Product Support Group by calling 800-327-2230 or email them at [email protected].

Related Jabra STONE2 Manual Pages

User manual - Page 2

... THANK YOU 2 ABOUT YOUR JABRA STONE2 2 WHAT YOUR HEADSET CAN DO 3 GETTING STARTED 4 CHARGE YOUR HEADSET 5 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 6 WEARING STYLE 7 HOW TO 7 WHAT THE LIGHTS MEAN 10 USING YOUR JABRA STONE2 WITH TWO MOBILE DEVICES 11 TROUBLESHOOTING & FAQ 12 Need more help 14 Taking care of your headset 14 Glossary 14 Jabra Stone2...

User manual - Page 3

english THANK YOU Thank you enjoy it! We hope you for purchasing the Jabra STONE2 Bluetooth® headset. ABOUT YOUR JABRA STONE2 1 Answer/end button Tap to make the most of your headset. This instruction manual will get you started and ready to answer/end call 2 StatusDisplay™ Shows battery and connection status 3 Light indicators on portable charging ...

User manual - Page 4

Cutting edge technology combined with Bluetooth 2.1 + EDR & eSCO 8. Advanced voice features allow you to be connected to phone's user manual Portable charging unit allows you to charge on the go 6. Bluetooth technology - easy pairing with the new headset shape for the future 2. Audio shock protection Jabra Stone2 3 * Refer to two Bluetooth® devices at the same time...

User manual - Page 5

... headset (approximately 3 hours) 2 Activate Bluetooth® on , and when it is inserted into the portable charging unit ensuring that you can answer/ignore calls by using your Bluetooth® device. StatusDisplayTM with mobile phone without pincode 12. Charging plug: Micro-USB 5 Pin / B Type - Operating range up , low battery etc.(Voice Guidance). Jabra Stone2...

User manual - Page 6

...turn off . Jabra Stone2 5 While charging, the battery indicator on /off the headset manually without using the portable charging unit. TURNING YOUR HEADSET ON AND OFF Taking the headset out of the...devices as this may damage your headset. This way you start using it off , the headset and portable charger are fully charged. english CHARGE YOUR HEADSET Make sure that you recharge your...

User manual - Page 7

... manual Follow your phone to discover the headset. Your phone then asks if you with a headset in pairing mode 1.a First time pairing - Jabra STONE2 assists you want to pair with 0000 (4 zeros). First make sure that the headset can be paired with another phone or re-pairing - Your phone will find the Jabra STONE2 - Jabra STONE2 supports Bluetooth® version 2.1 including Simple...

User manual - Page 8

... your preferred fit. Tap the Answer/End button Reject/ignore a call * - When your Jabra STONE2 is announced.** End a call - Double tap the Answer/End button Jabra Stone2 7 * Refer to operate. Try out the different ear gels included in the pack to find your headset. (Subject to phone settings) Last number redial** - Say "Ignore" Make a call * - Tap...

User manual - Page 9

...Jabra Stone2 8 * Refer to first call while playing music** - Press Answer/End to call "Ignore" The headset captures your finger downwards to you start a Media Player first)* - Insert headset into Jabra STONE2...Press Answer/End to switch to activate voice dialling Three way calling - Music is controlled on the front of the headset to turn the volume down Activate voice dialling* - ...

User manual - Page 10

.... "Connected to "** Announced when the STONE2 is connected to you What it means "Welcome! You are now ready for pairing. Announced when powered on your phone "Pairing failed" Announced if pairing process fails. "Power off , goes out of range or has BT disabled while in range and while the headset is shut down Jabra Stone2 9 ** Phone dependent

User manual - Page 11

...your battery in your headset needs to ensure ease of use. The Jabra StatusDisplayTM consists of the product. That way you will always know if the headset is announced. If ... In pairing mode Paired with phone Jabra Stone2 10 ** Phone dependent WHAT THE LIGHTS MEAN There are light indicators on the headset and on headset: On the inside of the headset the Jabra StatusDisplayTM indicates...

User manual - Page 12

...time left (33-66%) 1 green light flashing Less than 2½ hours talk time left in pairing mode the StatusDisplayTM will turn off when fully charged) No light Fully charged Battery Status display on the... cable) Portable charging unit - english Jabra STONE2 StatusDisplayTM will light up every time the headset is still active. Battery Status display on for longer time (3 min).

User manual - Page 13

... each other Bluetooth® devices that is paired to a Phone or other Device' Will the Jabra STONE2 work with other , with Bluetooth® version 1.1 or higher and support a headset, hands-free and/or advance audio distribution profile (A2DP) I hear crackling noises - You may have deleted your headset pairing connection in my headset - Bluetooth® is designed to both...

User manual - Page 14

... the other device supports Bluetooth® 1.1 or higher including the Advanced Audio Distribution Profile (A2DP) for music streaming. Turn the headset off . Set your phone will find it is possible that the headset is charged - Go through the regular steps in pairing the headset to discover Jabra STONE2 and your phone to a Bluetooth® device Be aware...

User manual - Page 15

... safely protected - In order to rain or other . Always store the Jabra Stone2 with each other liquids. High temperatures may affect operation. Avoid storage at www.bluetooth.com. 2. Bluetooth® profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet...

User manual - Page 16

... enter on your mobile phone, the headset goes into standby mode. This headset contains Li-Ion battery - This makes your phone and the Jabra Stone2 recognize each other and automatically work together. 5. Standby mode is when the Jabra Stone2 is a code that you 'end' a call . Disposal according to pair it with your Jabra Stone2. english 4. Passkey or PIN is...

User manual - Page 67

...Inc. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. Jabra® is under license. (Design and specifications subject to change without notice). © 2010...any use of such marks by GN Netcom A/S is a registered trademark of their respective owners. Jabra® is under license. (Design and specifications subject to change without notice). © 2010...

Datasheet - Page 1

... - With the Jabra STONE2 everything sounds great. The headset tells you who's calling and you then simply say "Answer" if you want to choose the Jabra STONE2 • Take calls with any Bluetooth® enabled phone DATASHEET YOUR VOICE IN ACTION The Jabra STONE2 lets you - Extra Power - Its portable charger enables you to the STONE2 - Advanced sound system...

Datasheet - Page 2

... ergo-designed ear gels. For later pairing: Turn your call, just tap the answer/end button again. Turning your phone 1. To end your headset off when fully charged. Jabra STONE2 comes with your headset on Answer/End. E B A C D F G A Answer/end button Tap to answer/end call . Jabra STONE2 talks you through operating your headset to answer a call B StatusDisplayTM Shows...

Declaration of conformity - Page 1

... Position: TA Engineer EN Hereby, GN Netcom declares that the products identified as Jabra STONE2 Bluetooth® Wireless Headset Type Identifier : BTE2 to which this product is in compliance with the following standard... A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Tel. +45 45 75 88 88 www.jabra.com GN Netcom A/S declare under our sole responsibility that this declaration relates is in ...

Technical Specification - Page 1

...call answering), Voice Guidance, MultiUse™ Note: some features are device dependent 1 Jabra STONE2 headset, 1 Jabra STONE2 portable charging unit, 1 Belt clip, 1 AC charger, 1 USB cable for charging...Operating temperature Storage temperature Waterproof Rain shower proof AC power supply Charging plug dimensions Jabra STONE2 materials Pairing passkey or PIN Features What's in ) SLR = 14 dB +/- 3 ...