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Jabra PRO 9450 Support Question

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Question posted by roxanne24574 on June 25th, 2014

Why Does My Headset Stop Working/connecting?

Plugged into a phone. Works fine but will stop working next time I take it off the charger. Nothing I seem to do gets it to work but then all of a sudden a day or 2 later it starts to work again.

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Answer #1: Posted by JabraSupport on June 26th, 2014 11:08 AM

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JabraSupport

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Due to the intricacies of supporting office telephony equipment, I would suggest you contact Jabra's Product Support Group which handles those products directly. You can reach them by telephone at 866-697-8757 or by email at [email protected].

Related Jabra PRO 9450 Manual Pages

User Manual - Page 2

Jabra PRO 9450 base features • Desk phone and softphone connectivity. • Headset recharge docking cradle. • Keypad for easy call handling. • Visual and audio indicators. ENGLISH WELCOME Congratulations on purchasing your new Jabra PRO 9450. JABRA PRO 9450 2 We are sure you will enjoy its wide range of features, and find it comfortable to wear and easy to...

User Manual - Page 3

...)...10 2.4 Select and Connect to a Desk Phone 11 3. HEADSET AND BASE FEATURES 17 5.1 Headset Multi-function Button 17 5.2 Headset Touch Panel...17 5.3 Headset LED Indicator...18 5.4 Headset Audio Indicators...19 5.5 Base Keypad...20 5.6 Base Keypad Visual Indicators...20 5.7 Base Audio Indicators...20 JABRA PRO 9450 3 ENGLISH CONTENTS 1. CONFIGURING THE JABRA PRO 9450 13 3.1 Configuring for...

User Manual - Page 10

... on the base. 2.2 DOCK HEADSET Dock the headset, as illustrated. Plug the supplied USB cable into the port marked 2. ENGLISH 2. JABRA PRO 9450 10 CONNECTING TO A PHONE LAUNCH THE INTERACTIVE SETUP WIZARD ON THE CD FOR ANIMATED SETUP INSTRUCTIONS The easiest way to connect and configure the Jabra PRO 9450 is to use . 2.3 CONNECT TO SOFTPHONE (PC) Connect a PC to the mains...

User Manual - Page 11

... dealer to purchase a Jabra Link adapter for switching between handset and headset. 1. Call your specific desk phone. 1. Connect the telephone cable into the port marked on the base. 3. Plug the supplied telephone cable into the port marked on the base. 3. JABRA PRO 9450 12 OPTION 2 Desk Phone with Jabra LINK A Jabra Link adapter enables an incoming call...

User Manual - Page 12

... desk phone handset. 5. Get a dial tone by pressing the headset button on the base keypad until the desk phone icon changes to G, as illustrated. 2. Changes made to the clear dial tone only apply to the base. Return the desk phone handset to desk phones. CONFIGURING THE JABRA PRO 9450 3.1 CONFIGURING FOR DESK PHONES Before first-time use of the Jabra PRO 9450.

User Manual - Page 17

Headset state Idle Not connected Out of the headset, and indicates headset status. ENGLISH 5.3 HEADSET LED INDICATOR The multi-colored LED indicator is located on the arm of range Call active Ringing Power on Power off Pairing Pairing succeeded Charging Led indicator LED when battery is full (click to play) LED when battery is low (click to play) JABRA PRO 9450 18

User Manual - Page 21

JABRA PRO 9450 22 HEADSET BASE Multi-function button Keypad phone buttons Accept incoming call, and put current call on hold Press (1-2 secs) Tap incoming call´s phone button Accept incoming call, and end current call Tap Tap current call´s phone button, then tap incoming call´s phone button Reject incoming call, and remain on current call...

User Manual - Page 22

... ended for 1-3 seconds to green. There are merged, the group call . The desk phone call . Simultaneously press and hold the desk phone and softphone buttons on hold . 2. While the primary headset is still active for 1-3 seconds. The conference call . JABRA PRO 9450 23 The desk phone call will be placed on the base keypad for all...

User Manual - Page 23

... softphone software. 7.4 LAST NUMBER REDIAL (SOFTPHONE ONLY) The Jabra PRO 9450 can change to other audio devices connected to switch between a phone and a headset without first obtaining permission. Switch from docking cradle. 3. Lift desk phone handset. 2. Refer to set softphone as target phone. 2. PC For softphones, the headset is possible to the PC, via audio preferences in secrecy...

User Manual - Page 26

... of the Interactive Setup Wizard. JABRA PRO 9450 27 FAQS AND TROUBLESHOOTING Q The desk phone/softphone state icon is the current target. Q How do I getting a buzzing sound in my headset? It is an audio connection between the base and USB port (without a USB hub). Q Why doesn't my headset work with the Jabra PRO 9450 base? Up to another base from...

User Manual - Page 27

... default-enabled, and softphones are configured independently for a Jabra PRO 9450 headset? Launch Jabra Control Center, and select the ´Desk phone´ tab. 2. Q Can I 'm away from the base? JABRA PRO 9450 28 Select/deselect the ´Open link when headset is broken. Q What is connected to save power when I make a call is limited. Q What is the range...

User Manual - Page 29

...PRO 9450 30 features magnetic coupling; GN1000 is approximately 3 years with regular use. Up to order battery replacement kit. 10.3 JABRA PRO BASE The Jabra PRO 9450... or wideband Desk Phone Connections: RJ-11 for handset, RJ-11 for phone body (or headset port), RJ-45...Time: 2 hours. DECT DECT Range: For European DECT; support for the PC. For the latest updates, see headset ...

User Manual - Page 30

... accept any interference received, including interference that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for ... comply with the essential requirements and other relevant provisions of the headset according to the provisions of the device. However, there is no...PRO 9450 31 For further information, please consult http://www.jabra.com.

Datasheet Jabra Charger - Page 1

... part of either mounting the charger on the wall or placing it as a stand-alone unit on the desktop, true flexibility is scalable to five units at work. That means no down-time when new shifts come in innovative headset solutions. three hours (single unit) - With the possibility of the phone installation, they need a place...

Datasheet - Page 1

... wireless working and enhanced productivity! Jabra PRO™ 9450 Jabra PRO™ 9450 Flex Jabra PRO™ 9450 Duo Jabra PRO 9450 STAY IN TOUCH AROUND THE OFFICE ONE HEADSET FOR YOUR DESK AND SOFTPHONE Datasheet Greater productivity The Jabra PRO 9450 dual connectivity headset is heard clearly; A smart business decision Jabra PRO 9450 is a registered trademark of desk phones and Unified...

Datasheet - Page 2

... 60950, AS/NZS 60950 and UL 60950 IT equipment safety standards. *** Jabra PRO 9450 Duo: Only headband Talk time up to 8h in wideband sound mode and up No need to charge headset. Standby time 46h Reduces need to charge headset for a full working day to 10h in on your Jabra contact if you 'll enjoy worry-free...

Datasheet Jabra ValuePack 3 - Page 2

... all-day conference mode * (stay connected in multiple calls) Security enhancements: Enhances security level when re-pairing headset and base unit. * Conference capability with up the jabra call New EHS option in base setting: - Voice prompts - RHL EHS mode - You're ready to go set up to 4 participants * Please note that Jabra PRO 9450 was...

Product Brochure - Page 1

...headset is under license. (Design and specifications subject to change without notice) Connecivity Connectivity Range up to* Office environment Boom style Touch screen SmartSetup DSP noise reduction 2 mic Noise Blackout™ Noise-canceling mic SafeTone Talk time... Neckband accessory Office staff  Jabra PRO™ 9450 Desk & softphone 150m Moderately - while staying up to the...

Product Brochure - Page 3

...All day comfort Jabra PRO™ 9400 Series headsets' ...headsets for use on a mobile or desk phone call clarity and safety. As Unified Communications becomes the norm, users will be heard clearly. Jabra PRO™ 9460 Jabra PRO 9450 Jabra PRO 9450 Flex/ Jabra PRO 9460 Flex Jabra PRO™ 9450 Duo/ Jabra PRO™ 9465 Duo/ Jabra PRO™ 9460 Duo Jabra PRO™ 9470 DECT connectivity...

Quick Start Guide - Page 6

... into the port marked AUX on the base. 4. These phones typically have a dedicated headset port. 1. Connect to Desk Phone with the GN1000 remote handset lifter for switching between handset and headset. 1. Step 6: Select and Connect to a Desk Phone Connecting to a desk phone will vary depending on the type of the phone). Plug the supplied telephone cable into the port marked on...