Jabra PRO 920 Support Question

Find answers below for this question about Jabra PRO 920.
Need a Jabra PRO 920 manual? We have 4 online manuals for this item!

Jabra Overview Questions Manuals Reviews Videos Research

Question posted by wwhited on August 18th, 2021

No Dial Tone.

I have no dial tone. i tryed the dial on the back.. no luck. any other ideas?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by JabraSupport on August 18th, 2021 9:33 AM

This answer was accepted by the poster of the original question.

JabraSupport

Member since:
October 13th, 2011

Points: 1,597,040

1,090
points

I suggest you contact our Enterprise Support Team. In the U.S., you can call 866-697-8757 or complete the webform found on our site at https://bit.ly/2W4S080. If you are outside the U.S., you can find contact details for our team within the Pro 920 support pages on our website. Thank you.

Related Jabra PRO 920 Manual Pages

Datasheet - Page 1

... call or turn volume up to use with Battery, Mute and Audio link indicators GN Netcom is a registered trademark of a wireless headset in innovative headset solutions. True Jabra quality sound 3 Jabra PRO 920 offers crystal clear audio and quality enhancing features such as Jabra SafeTone™ that protects 7 hearing by pressing a phone to their...

Datasheet - Page 2

... form a conference call from the office Hear and be paired with noise-at-work legislation***: Protects your hearing by voice prompts Up to four Jabra PRO 920 headsets can be heard more clearly with maximum efficiency and control your Jabra contact if you are using the correct standard SAFETY The Jabra...

Quick Start Guide - Page 4

...cancelling microphone 2 JABRA PRO 920 BASE 1 Foldable base stand Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash) Unknown battery status Microphone muted Active audio link between headset and base Searching for headset Battery indicator Mute indicator Audio link indicator Microphone volume controls Clear dial tone switch Handset port Telephone...

Quick Start Guide - Page 7

... TO MAKE A CALL OPTION A Desk phone with headset port OPTION B Desk phone without headset port OPTION C Desk phone with GN1000 or electronic hoockswitch YOU HAVE NOW SUCCESSFULLY CONNECTED YOUR JABRA PRO 920 8 9 For further details refer to 'Having sound problems?' below. 4 Check your speaking volume is no dial tone, check that all cables are connected correctly...

User Manual - Page 2

...BASE OVERVIEW ...8 2.5 OPTIONAL ACCESSORIES...9 3. JABRA PRO 920 FEATURES 15 5.1 HEADSET MULTIFUNCTION BUTTON 15 5.2 HEADSET SPEAKER VOLUME BUTTONS 15 5.3 HEADSET MUTE BUTTON...15 5.4 HEADSET LED INDICATOR...16 5.5 HEADSET AUDIO INDICATORS 16 5.6 BASE VISUAL INDICATORS ...17 6. CONFIGURING THE DESK PHONE AUDIO 14 4.1 SET A CLEAR DIAL TONE...14 4.2 SET THE MICROPHONE VOLUME 14 5.

User Manual - Page 3

SUPPORT 22 8.1 FAQS AND TROUBLESHOOTING 22 9. TECHNICAL SPECIFICATIONS 24 9.1 JABRA PRO 920 HEADSET...24 9.2 HEADSET BATTERY ...24 9.3 MATERIALS AND ALLERGIES ...25 9.4 JABRA PRO 920 BASE ...25 9.5 PRODUCT DISPOSAL ...25 9.6 CERTIFICATIONS AND SAFETY APPROVALS 26 JABRA PRO 920 3 ADVANCED JABRA PRO 920 FEATURES 19 7.1 SAFETONE™ AUDIO PROTECTION 19 7.2 WIRELESS RANGE...19 7.3 POWER ...

User Manual - Page 4

... • Voice-prompted configuration. • Auxiliary port for energy conservation. • Headband and earhook wearing-styles (earhook not supplied in all regions). Jabra PRO 920 base features • Headset recharge docking cradle. • Visual call handling. • LED and audio indicators. • Advanced hearing protection with SafeTone™. • Noise-cancelling microphone...

User Manual - Page 5

ENGLISH 2. PRODUCT OVERVIEW 2.1 PACKAGE CONTENTS Headset Headband attachment Earhook attachment (not supplied in all regions) Base Installation CD (User Manual) Quick Start Guide Warning & Declaration booklet Power adapter Telephone cable JABRA PRO 920 5

User Manual - Page 6

ENGLISH 2.2 HEADSET OVERVIEW Speaker volume up button Mute button Speaker volume down button LED indicator Multi-function button Microphone boom arm JABRA PRO 920 Speaker Mount for wearing-style attachments Recharge contact Noise-cancelling microphone 6

User Manual - Page 7

... interchangeable and can be purchased separately. The neckband attachment can be worn in all regions) CLICK Attaching the neckband (optional accessory) CLICK JABRA PRO 920 R L 7 ENGLISH 2.3 HEADSET ATTACHMENTS The Jabra PRO 920 headset can be worn on either the left or right ear. The headband and earhook attachments (earhook not supplied in three different wearing-styles...

User Manual - Page 8

ENGLISH 2.4 BASE OVERVIEW Headset cradle 1 Foldable base stand Battery indicator Clear Dial Tone switch Handset port Telephone port Headset recharge contact Audio link indicator Mute indicator Microphone volume controls AUX port Power adapter port JABRA PRO 920 8

User Manual - Page 11

... refer to purchase a Jabra Link adapter for switching between handset and headset. 1. Connect the GN1000 cable into the port marked on the base. JABRA PRO 920 12 3.2 CONNECT TO DESK PHONE OPTION 1 Desk Phone with Headset Port This type of desk phone has a dedicated headset port (usually at the back of the phone). Connect the...

User Manual - Page 12

ENGLISH 3.3 CONNECT POWER SUPPLY TO BASE 1. When the primary headset is docked correctly the headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed. Plug the power adapter into the port marked on the base. 2. JABRA PRO 920 13 Connect the power adapter to the mains power socket. 3.4 DOCK THE...

User Manual - Page 13

... listener. 5. Make a test call . volume buttons, as illustrated, and while listening in the headset for optimal sound quality. 4.1 SET A CLEAR DIAL TONE 1. Setting the clear dial tone will enable the Jabra PRO 920 to test your speaking volume. Press the headset button on the headset. 2. Call a friend or colleague to function correctly with your speaking volume is set , end...

User Manual - Page 15

... LED indicator indicates call accepted JABRA PRO 920 16 Audio tone Audio Sample (click to listen) Audio tone Audio sample (click to indicate headset status and actions. Led indicator Headset state Connected Not connected Active call Incoming call Power on Microphone muted Power off Pairing LED sample (click to view) Headset state Headset docked in base LED sample...

User Manual - Page 17

... must be pressed on their headset, or by hanging up the call Lift headset from handset to accept the secondary headset. When the headsets are successfully paired, a double-tone will hang up on the primary headset to desk phone will be automatic. 6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO 920 is now shared between headsets. Lift desk phone handset...

User Manual - Page 18

... events occurs: • An incoming call. • An outgoing call when moved out of range, a unique tone will be connected between headset and base, the headset will be adjusted to solid blue. To enable the Jabra PRO 920 headset to answer or end calls, the desk phone will automatically enter sleep mode after 8 hours of up...

User Manual - Page 21

... occur automatically, unless the base is no dial tone, double-check all cables have been correctly connected. Speaker volume controls Q The person I am I try to get a dial tone. A Assuming the device has been set . ENGLISH 8. A Dock the headset with a Jabra PRO 920 base. The headset can only be fully immune to the headset port. Q When I getting a buzzing sound in range...

User Manual - Page 23

...% RH non-condensing. DECT frequencies: US DECT: 1.92 - 1.93 GHz. Speaker(s): Wideband speaker. Microphone: Noise-cancelling microphone. 9.2 HEADSET BATTERY Battery type: Lithium Ion-polymer. Battery talk time: Up to +40˚C; JABRA PRO 920 24 tone control; narrowband audio. Recharge: While docked in all regions). EU DECT: 1.88 - 1.90 GHz. Neckband is available as...

User Manual - Page 24

... explode. Full charge in accordance with users' skin. 9.4 JABRA PRO 920 BASE The Jabra PRO 920 base meets the following specifications. Nickel release from Jabra PRO 920 base to local regulations and recycle when possible. DECT range: For European DECT; Operating environment: -0˚C to headset. Clear Dial Tone switch and microphone volume switch: Electromechanical switches. GN1000 is...