Jabra JOURNEY Support Question

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Question posted by baddog1952 on November 4th, 2012

My Jabra Bluetooth Journey Is Not Pairing With My Samsung Galaxy 2

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Answer #1: Posted by JabraSupport on November 5th, 2012 7:44 AM

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JabraSupport

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You have to make sure that your Jabra Journey is in pairing mode before trying to link it with your new phone. To do this, turn the Journey ON, then press and hold the answer/end button until the voice indicates that you're in pairing mode. Once in this mode, you should be able to "find" and add the Journey as a new device from your phone's Bluetooth menu.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES...

User manual - Page 3

...pairing, connection, on/off and battery status E Visor clip Set your in-car speakerphone on G Volume up Tap to make the most of your sun visor F On/off switch Slide to I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY...YOU Thank you for purchasing the Jabra JOURNEY Bluetooth® in -car speakerphone. This instruction manual will help you to get you enjoy it!...

User manual - Page 4

...* - Auto pairing - Third party calling* - Adjust volume - Deliver great sound and noise cancellation with the help of the caller* - Voice dialing* - Auto On with HD Voice Mic - Announce the name of a motion sensor - Mute/un-mute with an active call with the voice button - "Answer/Ignore" command** - Auto Off * Phone dependent Jabra JOURNEY...

User manual - Page 5

... DSP technology - Noise cancellation through DSP - Jabra Status Light (battery status, call status, pairing and connection status) - Stay connected to 10 meters (approximately 33 feet) - for Auto On - Motion sensor for enhanced noise cancellation - Size: H119 mm W59 mm D16 mm - Operating range up to 45 days - Bluetooth specification version 3.0 - e-SCO for transmitting...

User manual - Page 6

...light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap...-car Speakerphone Status The status light behind the answer/end button flashes rapidly blue Pairing mode The status light turns solid blue and goes into standby mode Connected The status...

User manual - Page 7

... disable the functions by using the USB cable. You will hear "Voice off . We therefore recommend that your in -car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will be charged through your computer by both pressing the Voice button...

User manual - Page 8

...174; phone to 'search' or 'add' a Bluetooth® device.* 4 Your phone will find the Jabra JOURNEY Your phone will find the in-car speakerphone under the name "JABRA JOURNEY". By following a few simple steps and voice guidance, a phone can be paired with the JABRA JOURNEY. Jabra JOURNEY 7 *Phone dependent english TURNING YOUR JABRA JOURNEY ON AND OFF Slide the I ) position the...

User manual - Page 9

...and phone are used when it is paired, but does not immediately connect, tap the answer/end button. english CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. PLACING JABRA JOURNEY IN YOUR VEHICLE The Jabra JOURNEY sits discreetly and conveniently on . Turn...

User manual - Page 10

... phone and announce the name of a motion sensor. english ADDITIONAL FEATURES Voice control button* If you phone supports voice control, the voice control button on Jabra JOURNEY allows you to power on. The button can also turn on your unit has been turned off automatically after 10 minutes. "Answer/Ignore" Voice Commands...

User manual - Page 11

... the call . To learn more about Advanced Multiuse™ please go to your in use Jabra JOURNEY 10 *Phone dependent If not tap the answer/end button Double tap the answer/end button ...in -car speakerphone to reject the incoming call will start playing again. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your phone does not allow this feature, press the...

User manual - Page 12

... is at its highest or lowest limit Hold active call Press the answer/end button Transfer an active call Double tap the answer/end button Jabra JOURNEY 11 A short sound will indicate that the in -car speakerphone Tap the answer/end button or press it for a long time Three way call (Another...

User manual - Page 13

... mobile phone has its user manual. Please, verify if you can use to control Jabra JOURNEY 12 english HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to perform Release ... button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones have a voice control system driven by checking its own voice control ...

User manual - Page 14

... button. The words are compliant with other Bluetooth devices that is paired to reset the pairing list in my in-car speakerphone The in -car speakerphone - Ensure that the in -car speakerphone. - I am having pairing problems You may have deleted the in-car speakerphone pairing connection in your Jabra JOURNEY in -car speakerphone by long press on...

User manual - Page 15

... Luxembourg Nederland 00800 722 52272 70 25 22 72 0800 1826756 00800 722 52272 900 984572 0800 900325 800 786532 00800 722 52272 0800 0223039 Jabra JOURNEY 14 Even if the hands free profile is implemented reject call, call on the ability of your device manual for the latest support info and...

User manual - Page 16

... not work if the devices have not been paired. Jabra JOURNEY 15 High temperatures may affect operation. or below -10°C/14°F). Bluetooth phones support the headset profile, the hands-free profile or both. Bluetooth is a radio technology that Bluetooth devices communicate with other liquids. Always store the Jabra JOURNEY with each other. Do not expose the...

User manual - Page 17

... your mobile phone to local standards and regulations. Standby mode is when the Jabra JOURNEY is 0000. 5. Dispose of the product according to pair it with your mobile phone, the in-car speakerphone goes into standby mode. www.jabra.com/weee Jabra JOURNEY 16 Passkey or PIN is a code that you 'end' a call . When you enter...

User manual - Page 18

... a registered trademark of GN Netcom A/S. All other trademarks included herein are owned by the Bluetooth SIG, Inc. Jabra® is a registered trademark of GN Netcom A/S. and any use of such marks by GN Netcom A/S is under license. (Design and specifications subject to change ...

Datasheet - Page 1

... ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA JOURNEY BLUETOOTH ® In-... automatically, making it even easier to the speakerphone. This feature gives you simple pairing instructions the first time you to stream your music, podcasts or GPS from your...

Datasheet - Page 2

... voice but- nected to your Bluetooth device to make a call , battery and connection status, advanced multiuse, end user upgradeable SW 2. for call . It turns on your phone's voice control mode when you can also charge it will activate "Voice Dial" function on /off slider is con- PAIRING Jabra JOURNEY WITH YOUR PHONE When you...

Technical Specification - Page 1

... cancellation Use your voice to make and take calls Auto On/Off with Bluetooth 3.0 (or higher) specifications 56 bit Encryption Up to 33 feet (10 meters)...Speaker Digital Signal Processing Battery Operating temperature Storage temperature CLA power adapter Charging plug dimensions Pairing passkey or PIN Features What's in motion sensor TECHNICAL SPECIFICATIONS WWW.JABRA.COM/JOURNEY...