Jabra GN9330 Support Question

Find answers below for this question about Jabra GN9330 - Headset - Over-the-ear.
Need a Jabra GN9330 manual? We have 1 online manual for this item!

Jabra Overview Questions Manuals Reviews Videos Research

Question posted by sylviedamir on February 3rd, 2023

Headset Gn9330 Jabra

The headset no longer works (no sound). The base is flashing all proper lights. I have reset both base and headset, as per Jabra Instructions. Still no sound. Is it possible that I need a new headset battery for this model? Thank you for reviewing and your guidance.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by SonuKumar on February 3rd, 2023 6:52 PM

This answer was accepted by the poster of the original question.

SonuKumar

Member since:
May 9th, 2021

Points: 16,604,800

1,100
points

https://www.manualslib.com/manual/394710/Jabra-Gn9330-Headset-Over-The-Ear.html?page=18#manual

The Jabra GN9330 is a wireless headset, if you are experiencing no sound on the device, here are a few steps you can try to resolve the issue:

Check the volume: Ensure that the volume on your headset and on the device it is connected to is turned up.

Check the battery: Make sure the headset has enough battery life, or if the battery is dead, plug it into the charging cable.

Check the connection: Ensure the headset is properly connected to the device and within range. If the connection is lost, try to re-pair the device.

Check the mute setting: If the mute button on the headset is activated, you won't be able to hear any sound.

Restart the device: If none of the above steps resolve the issue, try restarting both the headset and the device it is connected to.

If the issue persists, you may need to contact the manufacturer for further assistance.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Answer #2: Posted by MercedesAMG on February 3rd, 2023 2:50 PM

MercedesAMG

Member since:
January 26th, 2013

Points: 193,710

100
points

The issue with the Jabra GN9330 headset could be due to several reasons other than a dead battery. A malfunction in the headset speaker or microphone, a loose or damaged connection between the headset and the base, or an issue with the base itself can all cause the headset to stop working. Before considering a new battery, try checking for any physical damages and check the connections. You can also try pairing the headset with a different device to determine if the problem is with the headset or the base. If none of these solutions work, then you may need to consider getting a new headset or having it repaired.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Jabra GN9330 Manual Pages

Additional Functions - Page 2

...Headset port 4 2.2 Default Outbound Call mode 4 2.3 Connecting to the GN 1000 RHL (Remote Handset Lifter) (GN Netcom accessory). . . . . 4 2.4 Connecting to the GN 9350, GN 9330 and GN 9330 USB. Product information 3 2. GN 9350 GN 9330 GN 9330 USB 1. Wearing styles 9 3.1 Headband wearing styles 9 3.2 Neckband wearing styles 9 3.3 Ear... use provide the basic instructions for basic set-up ...

Additional Functions - Page 3

...Answering calls via telephone with DECT cordless telephones 14 6. Use with RHL function 11 4.3 Conference calling 11 4.4 Emergency calling via VoIP 12 4.5 Switching a call from headset to desk telephone handset 12 4.6 Switching a call from desk telephone handset to headset 13 4.7 New master headset pairing to base 13 5. 4. Replacing battery pack (GN Netcom accessory 14 6.1 Adding extra...

Additional Functions - Page 4

... enabled Electronic hookswitch enabled Display for set-up Adjustable range Sound reﬁnement (DSP) Conference call On-line indicator ...applicable for US version ** for connecting to your PC, the headsets only work with the Windows 98 (SE), Windows 2000 and Windows XP operating... and instructions, or visit our web site www.gnnetcom.com/gn9300/support. 3 1. They all share hands-free working ef...

Additional Functions - Page 5

... -up and connection instructions for 5 seconds. GN 9350 GN 9330 GN 9330 USB 2.1 Headset port If your desk. Feature is recommended to answer and end calls while away from your telephone has a port for headset, it back again, press the Telephone button for further details. Plug RHL's connection cord into headset base's AUX port. 2. GN...

Additional Functions - Page 6

...settings: Transmit volume setting Hookswitch selection Range/power selection Sound mode selection Protection level selection (IntelliTone®) Navigation ...locate transmit volume menu on headset. 2. The last selected choice/value (within the 5 different menus. Put on base display. 5 Within each...properly so your initial setting up, do so now by completing the following: 1.

Additional Functions - Page 7

...Your headset ...EHS; works with Tenovis...possible on base display. 2. until your telephone´s user manual for the LCD display. Press OK to conﬁrm new... setting. EHS is the permanent default/start position for clariﬁcation. 4 modes are ﬁxed and need...

Additional Functions - Page 8

... possible to conﬁrm the new mode. 2.5.4 Sound mode selection This menu is ideal for most users. Sound mode... for users preferring a bassrich sound Sound mode Fixed Switch Effect Beneﬁts Speech quality in headset loudspeaker as known Improved talk... devices during your personal preferences or needs, and seperately determine the USB sound quality. In conference call mode, ...

Additional Functions - Page 9

...protection against overly-loud sound spikes. To change the sound mode: 1. Use 34to locate the sound mode menu on ...base display. 2. Auto volume disabled Less than 4 hours on telephone/day 4-8 hours on telephone/day More than 8 hours on base...headset during your workday. Your headset protects you should select. To change the protection level: 1. Press OK to conﬁrm the new...

Additional Functions - Page 10

... same, consistent volume you optimum sound levels and quality. Wearing styles Your headset offers headband, neckband and ear hook wearing styles. GN 9350 GN 9330 GN 9330 USB 3.1 Headband wearing styles You can be rotated 360˚. The headset can choose to the headset. Both features operate automatically, so you need not make any adjustments to...

Additional Functions - Page 11

... also want to decrease the volume. Make sure there is no link between the headset and the base, (indicator on headset is still increased by pressing the volume control up or down ). 4. Changing ear hook wearing side 1. Afﬁx the new wearing style. This means the volume control is set-up or down (according to...

Additional Functions - Page 12

... revert to the required mode, depending on base and headset are ﬂashing. 2. Place secondary headset in the primary headset, press its talk button. 7 8 8 888 (i[Y 7 7 7 11 After a 4-pitch tone is heard in primary headset's base. -> Primary base's telephone and USB mode indicators, and secondary headset's link indicator, will light for a call , it . -> RHL/EHS function will...

Additional Functions - Page 13

... emergency services via VoIP, you may add secondary headsets to form a conference call . Ending conference calls for a secondary headset only 1. Do one of 4 headsets (1 master plus up to 3 secondary) may need to perform additional steps to end your call . See your ear. 2. Note: This emergency services feature works only with certain VoIP applications. GN 9350 GN...

Additional Functions - Page 14

... the base, and the headset's link indicator, will light for 2 seconds. The telephone or USB indicator should not ﬂash. Place the new master headset into the charging cradle, and do not place the headset into the charging cradle of the base. 2. GN 9350 GN 9330 GN 9330 USB 4.6 Switching a call from desk telephone handset to headset It's possible...

Additional Functions - Page 15

...instructions. -> The headset's link indicator will only work with cordless telephones with DECT cordless telephones GN 9350 GN 9330 GN 9330 USB Your headset can also be charged in place. The indicator will light when the battery...an extra battery. Important: Your headset's authentication code is less than 30 minutes of the cordless telephone. Remove the blind cover from the base by ...

Additional Functions - Page 16

... Telephone line (open/close) Headset out of the battery pack. 4. GN 9350 GN 9330 GN 9330 USB 7.1 Headset's audio indicator Headset action Low battery Volume up and using the product. Unclip the wearing style from the extra battery charging facility) onto the headset. Slide the new battery pack (from the battery pack. 2. The headset's link indicator will light for 2 seconds to con...

Additional Functions - Page 17

... Headset action Flashing when linked up Successful pairing, including adding headsets in conference mode Receive volume reorientation (+/-) is being adjusted Headset in DECT/GAP mode GN 9350 GN 9330 GN 9330 USB 7.3 Base's visual indicators Base action Telephone mode button's indicator/ Base talk button USB mode button's indicator/ Base talk button Mute functionality indicator (red) Battery...

Additional Functions - Page 18

...base unit is pressed). GN 9350 GN 9330 GN 9330 USB Q: When I have moved desks at work. Q: I press the talk button, the GN 1000 RHL lifts, but the call a friend and adjust your unit instead. The headset only needs... established (telephone button's indicator on my headset. Is it possible to www.gnnetcom.com/ gn9300/support. A: Make sure the base is ﬂashing). To overcome this ...

Additional Functions - Page 19

... the EHS version of GN Netcom, but I cannot make it work. The release from the headband was 0,02µgram/cm2/week...Maintenance The headband, boom arm and ear hook can be dry-dusted as required. Leatherette ear cushions and ear plates can be cleaned or replaced.... headband is made of the product and/or batteries according to rain. The cords and base unit can be wiped with only a little ...