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Jabra EXTREME2 Support Question

Jabra EXTREME2 Support Question

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Question posted by HelpOwl9487 on August 24th, 2015

Jabra Extreme Disconnects Without Reason And Switches Off

My Jabra EXTREME2 keeps disconnecting from my iphone 6. It say "disconnected" after a few minutes and a while later it turns off. Then i have to switch bluetooth off-and-on on my iphone and switch my jabra off-and-on before they can connect.

Current Answers

Answer #1: Posted by JabraSupport on August 24th, 2015 11:44 AM
This answer was accepted by the poster of the original question.
JabraSupport

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I would suggest resetting the Jabra Extreme2 back to its factory defaults. Start by removing the Extreme2 from the list of paired devices in your iPhone's Bluetooth menu. Next, simultaneously press and hold the following 3 buttons: Volume Up, Volume Down, and the Answer/End buttons (I know it's difficult, but it's got to be done!) You have to hold them down for a few seconds until you see the light flash white on the Answer/End button. Once this is done, you'll need to repeat the pairing process (the headset will automatically go into pairing mode when you turn it OFF then back ON).



If you continue to have any issues, I'd suggest contacting Jabra's Product Support Group. In North America the number is 800-327-2230. Check the Contact information in Jabra's web site if you're in a different region.



Thanks,
Tom
Jabra






Related Jabra EXTREME2 Manual Pages

User manual - Page 2

... 2 ABOUT YOUR JABRA EXTREME2 2 WHAT YOUR HEADSET DOES 3 JABRA VOICE GUIDANCE 4 GETTING STARTED 5 CHARGE YOUR HEADSET 6 TURNING YOUR HEADSET ON AND OFF 7 pAIRING IT WITH YOUR PHONE 7 WEARING STYLE 8 HOW TO 8 WHAT THE LIGHTS MEAN 11 LISTENING TO MUSIC USING THE JABRA EXTREME2 12 TROUBLESHOOTING & FAQ 12 Need more help 14 Taking care of your HEADSET 15 Glossary 15 Jabra EXTREME2 1
User manual - Page 3

... YOUR JABRA EXTREME2 A Answer/end button B On/off button C LED light D Charging socket E Volume up/volume down F Microphones G Earhook H Eargels D G C Jabra E B A F H Jabra EXTREME2 2 We hope you started and ready to make the most of your headset. This instruction manual will get you enjoy it! ra b a J english THANK YOU Thank you for purchasing the Jabra EXTREME2 Bluetooth®...
User manual - Page 4

...turns light off after one minute - e-SCO for status and battery indicator - Multiuse™ - Automatic volume adjustment on hold* - Call waiting* - Talk time up to 5½ hours / standby time up to 10 meters (approx. 33 feet) Jabra EXTREME2...Operating range up to two Bluetooth® devices at the same time - english WHAT YOUR HEADSET DOES Your Jabra EXTREME2 lets you do all ...
User manual - Page 5

Select pair or OK. Go to the Bluetooth menu on your Jabra hands free device. If asked for devices and select your phone. (5 seconds delay) Turn on or enable Bluetooth. (5 seconds delay) Search for a PIN code enter 0000" The EXTREME2 is in range and while the headset is still turned on. "Pairing failed" Announced if pairing fails "Pairing...
User manual - Page 6

... You should follow three steps before using your headset 2. A ctivate Bluetooth® on your mobile phone (refer to get connection status but the Bluetooth® device is not on how long you press it. P air your headset to operate. C harge your headset 1. "Redialing" You do last number redial. Jabra EXTREME2 5 "Call from " Announced when incoming call and...
User manual - Page 7

...AC power supply to charge from any other devices as this may damage your headset. 2 hrs Jabra Charge Level Less than 50% charged 50% - 100% charged Fully charged What... if your device is fully charged before you recharge your headset is left uncharged for a long period. Use only the charger provided in the box - Jabra EXTREME2 6 When the light indicator (LED) has a solid light, your...
User manual - Page 8

... will find the headset under name "Jabra EXTREME2". Then set your phone and selecting the option to discover the headset. As described in pairing mode - S et your mobile phone. Slide the on/off button backward to turn off button forward on the side of minutes. First make sure that Bluetooth® is on your Bluetooth® phone to...
User manual - Page 9

... Answer a call - You will get better performance when there are no obstructions between your headset and your body or within line of sight. WEARING STYLE The Jabra EXTREME2 is on the same side of unsuccessful pairing, put the Jabra EXTREME2 into pairing mode manually. You can be worn with the Ultimate-Comfort EargelsTM. Make sure...
User manual - Page 10

...Tap one of the volume buttons to end the active conversation. Make a call . - If your headset. Tap the volume up and down to switch between the two calls. - To un-mute, tap either be forwarded to your voice mail or ..., the person who called you put the active call on the Jabra EXTREME2's answer/end button to the headset. english Reject a call* - Depending on and not used.
User manual - Page 11

... operate both and switch between the two active calls by a tone. When you have two active phones/devices connected you will give you the freedom of having two mobile phones (or other Bluetooth® devices) connected at the same time The Jabra EXTREME2 supports Advanced MultiUse™ and is capable of your headset Jabra EXTREME2 10 If...
User manual - Page 12

Frequently Asked Questions Jabra EXTREME2 11 not connected (only for 30 seconds then off ) Flashing blue light (slow) Red light for 1 second Yellow light for 1 second Active call Flashing blue ...
User manual - Page 13

... sensitive to answer or reject a call , the music should recommence. english LISTENING TO MUSIC USING THE JABRA EXTREME2 Jabra EXTREME2 is connected to reset the headset - Once you powered your phone is capable of each other Bluetooth® device supporting A2DP. Bluetooth® is a radio technology, which means it is reset, and you can test if the...
User manual - Page 14

... phones a warning message about the phonebook access appears in pairing the headset to a Bluetooth® device. Jabra EXTREME2 13 These features are not supported by all devices. If the music streaming has started, turn the music player on some features can also work with other Bluetooth® equipment? - Please note that the name of your device...
User manual - Page 15

...Italiano Nederlands Polska Scandinavian Information: support.de@jabra.com support.uk@jabra.com support.es@jabra.com support.fr@jabra.com support.it@jabra.com support.nl@jabra.com support.pl@jabra.com support.no@jabra.com support.ru@jabra.com info@jabra.com 3. Phone: Belgique/Belgie Danmark Deutschland... 00800 722 52272 020792522 0800 0327026 +7 916 246 69 00 00800 722 52272 Jabra EXTREME2 14
User manual - Page 16

... passively waiting for a call on your HEADSET - Always store the Jabra EXTREME2 with other . This can listen in and there is a radio technology that Bluetooth® devices communicate with the power off and safely protected. - Do not expose the Jabra EXTREME2 to local standards and regulations. Get more information at extreme temperatures (above 45°C/113°...
User manual - Page 17

All other trademarks included herein are the property of GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of their respective owners. and any use of GN Netcom A/S. Jabra® is a registered trademark of such marks by the Bluetooth SIG, Inc. All other trademarks included herein are the property of such marks by...
Datasheet - Page 1

...to enjoy extremely clear hands-free conversations - To keep your environment. Noise Blackout™, Jabra's advanced dual microphone system, reduces background noise and maintains the natural sound of future software releases which will be able to best suit your headset up-todate, simply download new software versions via USB connector. JABRA EXTREME2 Bluetooth® Mono Headset Works...
Datasheet - Page 2

... for right or left ear wearing. You will turn the headset on your headset • Answer a call . Press 'Yes' or 'OK' on . Wearing style Wear the Jabra EXTREME2 headset with an ear hook please find the appropriately sized Ultimate Comfort Eargel™ and attach for Bluetooth devices and select Jabra EXTREME2. Voice Guidance - Ultimate Comfort Eargels for streaming music...
Technical Specification - Page 1

...° C to 8 devices - connected to 2 at www.Bluetooth.com or www.Bluetooth.org Bluetooth 3.0 specification Bluetooth Headset (version 1.2) and Hands-free profiles (version 1.5) and Advanced Audio Distribution Profile (A2DP) Jabra EXTREME2 is a radio technology developed to one another. Bluetooth compliance Supported Bluetooth profiles Compatibility Operating range Paired devices Talk time...

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