Jabra EXTREME2 Support Question
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Question posted by alvingawhung on September 7th, 2012
Caller Id On Extreme 2 (pbap)
I just paired my Samsung S3 with my Extereme 2. But when there is an incoming call, the bluetooth does not tell me who is calling. The number is registered in my phone book already
Current Answers
Answer #1: Posted by JabraSupport on September 10th, 2012 8:50 AM
Could be a few things interfering here. First, the contact information must match exactly the information passed through caller ID (i.e. phone number must include area code, should not start with "1" and should have the country code if applicable). Second, make sure there isn't an update to the firmware for your Galaxy SIII - many companies implemented PBAP incorrectly and subsequently fixed it once these devices started coming out on the market (Jabra's implementation of PBAP is per the Bluetooth standard).
If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].
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