Jabra DRIVE Support Question
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Question posted by gthalls on September 9th, 2012
My Jabra Drive Shows It Is Connected, But I Cannot Use It On Calls
I can see that my jabra drive is connected, but i can't use it for phone calls on my Iphone 4s. I can type a text and hear it. If i play a game on an app it can hear the music. Not sure what has happened.
Current Answers
Answer #1: Posted by JabraSupport on September 10th, 2012 8:39 AM
I'd suggest resetting your Jabra Drive. Start by removing the Drive from the list of paired devices in your iPhone's Bluetooth menu. Turn the Drive ON and then press and hold the answer/end button until the light starts flashing rapidly. Press and hold the volume down and answer/end buttons until you hear the 3rd (higher) tone. You'll need to repeat the pairing procedure to pair your Drive and iPhone together again but it should work fine after that.
If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].