Get support for Jabra DRIVE

Jabra DRIVE Support Question

Jabra DRIVE Support Question

Find answers below for this question about Jabra DRIVE.
Need a Jabra DRIVE manual? We have 3 online manuals for this item!
Question posted by andrewc13 on October 5th, 2012

Unable To Pair With Nokia N8, Has Previously Worked Very Well.

I have a Jabra bluetooth, it has previously worked very well.  I have had to re-set it several times, but now when I follow the instructions I just says "Unable to connect to Jabra Drive"

Current Answers

Answer #1: Posted by JabraSupport on October 8th, 2012 8:04 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

Points: 1,597,040
1,100
points
I would suggest resetting both the phone and the Jabra Drive.  Start by removing the Drive from the list of paired devices in your phone's Bluetooth menu.  Turn your phone OFF and, if possible, remove its battery for at least 15 seconds.  Turn the Jabra Drive ON and put it into pairing mode by pressing and holding the answer/end button until the light is flashing constantly (no pauses).  Then, press and hold the volume down and answer/end buttons together until you hear the third (higher) tone and see the light flash purple briefly.  Turn the Drive OFF.

Replace the battery in your cell phone and turn it ON.  You'll need to repeat the pairing procedure to pair the Drive with your phone - when you turn the Drive ON it should start in pairing mode.

If you need any further assistance, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

 

Related Jabra DRIVE Manual Pages

User manual - Page 2

...DO 3 HOW TO PRESS THE BUTTONS 4 WHAT THE LIGHT MEANS 4 GETTING STARTED 5 CHARGING YOUR JABRA DRIVE 5 TURNING YOUR JABRA DRIVE ON AND OFF 6 PAIRING YOUR JABRA DRIVE WITH YOUR PHONE 6 CONNECTING WITH YOUR PHONE AUTOMATICALLY 7 PLACING JABRA DRIVE IN YOUR VEHICLE 8 ADDITIONAL FEATURES 8 HOW TO HANDLE CALLS FROM A SINGLE PHONE 9 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES 10 TROUBLESHOOTING...
User manual - Page 3

... you started and ready to make the most of your in -car speakerphone. ABOUT YOUR JABRA DRIVE A Status light B Answer/end button C Volume control D Integrated Visor Clip E Microphone F On/off switch G Micro USB charging connector A B C D E F G Jabra DRIVE 2 This instruction manual will get you for purchasing the Jabra DRIVE Bluetooth® in -car speakerphone. We hope you enjoy it!
User manual - Page 4

... 3.0 - Last number redial* - Weight 100 grams - english WHAT YOUR JABRA DRIVE CAN DO Your Jabra DRIVE lets you do all this: - e-SCO for transmitting music, podcasts and directions from a GPS app - Talk time up to 20 hours/Standby time up to two active Bluetooth devices at the same time Specifications - A2DP (Advanced Audio Distribution Profile) for enhanced audio...
User manual - Page 5

english HOW TO PRESS THE BUTTONS Instruction Tap Double Tap Press Press and hold Duration of press Press briefly 2 quickly repeated ... status light turns red The status light turns green Speakerphone Status Pairing mode Connected Standby/Idle Incoming call Active call There is between 70% and fully charged Jabra DRIVE 4 talk time left The unit is charging Fully charged or the charging level ...
User manual - Page 6

The answer/end button on the speakerphone performs different functions depending on 3 Pair your Jabra DRIVE with your mobile phone The Jabra DRIVE is easy to the car charger. Use only the charger provided in the box - Jabra DRIVE 5 Use the USB cable to connect Jabra DRIVE to operate. Jabra DRIVE can be significantly reduced if your device is fully charged for a long...
User manual - Page 7

... not connected to search for the first time, the speakerphone will flash rapidly blue. 3 Set your phone. it can be detected by your Bluetooth® phone to 'search' or 'add' a Bluetooth® device.* Jabra DRIVE 6 * Phone dependent First make sure that Bluetooth® is activated on your phone's instruction guide. By following a few simple steps, a phone can be paired with...
User manual - Page 8

... Networks SELECT DEVICES FOUND Jabra DRIVE Jabra DRIVE Passkey: **** SELECT OK HANDSFREE Jabra DRIVE added. Turn the speakerphone on the phone. in the above pairing guide. english 4 Your phone will find the Jabra DRIVE Your phone will automatically connect when the speakerphone is on and Bluetooth® is only needed the first time a speakerphone and phone are paired, but do not...
User manual - Page 9

... sun visor using the integrated metal clip. For optimal sound quality place the Jabra DRIVE right in English If your Jabra DRIVE. talk time on your phone does not allow this feature, press the answer/end button to transfer the music to your connection and low battery status. - english ADDITIONAL FEATURES Play music and GPS directions...
User manual - Page 10

... un-muted Un-mute Long press the volume down button. A short sound will automatically transfer to your speakerphone is at its highest or lowest limit Jabra DRIVE 9 * Phone dependent If not tap the answer/end button Reject a call* Double tap the answer/end button to adjust the volume level.
User manual - Page 11

... Release held call Double tap the answer/end button HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to Jabra DRIVE Tap the answer/end button or press it for a long time Three way call (Another incoming call) Release active-accept incoming call Tap the answer/end button Hold active/accept incoming...
User manual - Page 12

...connected device. You may have deleted your new Jabra DRIVE on , the speakerphone will go into pairing mode as the first time you powered your speakerphone pairing connection in the way (walls, etc.). I am having pairing problems - The next time...& FAQ I hear crackling noises Bluetooth is a radio technology, which means it is playing. - Follow the pairing instructions. Jabra DRIVE 11
User manual - Page 13

... Polska Scandinavian support.de@jabra.com support.uk@jabra.com support.es@jabra.com support.fr@jabra.com support.it@jabra.com support.nl@jabra.com support.pl@jabra.com support.no@jabra.com support.ru@jabra.com Information: info@jabra.com Jabra DRIVE 12 english Will the Jabra DRIVE work with other Bluetooth devices that are compliant with Bluetooth version 1.1 or higher and...
User manual - Page 14

...High temperatures may affect operation. including direct sunlight - or below -10°C/14°F). english 3. This can shorten battery life and may also degrade performance. - Jabra DRIVE 13 Phone: Belgique/Belgie Danmark Deutschland Die Schweiz España France Italia Luxembourg Nederland Norge Österreich Polska Portugal Suomi Sverige United Kingdom International 00800...
User manual - Page 15

... a unique and encrypted link between two Bluetooth devices and lets them communicate with other and automatically work if the devices have not been paired. 4. The passkey for all Jabra products is passively waiting for a call on your mobile phone to pair it with your Jabra DRIVE. Standby mode is when the Jabra DRIVE is 0000. 5. Dispose of the product...
User manual - Page 16

... mark and logos are the property of GN Netcom A/S. All other trademarks included herein are owned by the Bluetooth SIG, Inc. Rev A Made in China Type: HFS004 FCC ID: xxxxxxx IC: xxxxxxxx www.jabra.com Jabra® is under license. (Design and specifications subject to change without notice). © 2011 GN Netcom US...
Datasheet - Page 1

...) JABRA DRIVE BLUETOOTH ® In-car speakerphone DATASHEET MAKE IT CLEAR. After that, you just clip it onto your sun visor and it will connect automatically...JABRA.COM/DRIVE LEARN MORE! No setup is required, and it up and make the best use of this time - The problem is brilliantly simple. THE BLUETOOTH® WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC. You pair...
Datasheet - Page 2

... time and up to set -up and "-" for volume down F Microphone Great microphone with additional USB cable so you about your PC E Volume control Tap "+" for volume up 10. Activate Bluetooth® on and the "0" to Jabra DRIVE using A2DP 7. Easy Voice Guidance** Easy voice guidance informs you can also charge it will automatically be connected...
Technical Specification - Page 1

...UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) LEARN MORE! Bluetooth compliance Supported Bluetooth profiles Compatibility Security Operating range Paired devices Talk time Music time Standby time Charging time Weight Dimensions, folded (off) Microphones Speaker Digital Signal Processing Battery Operating temperature Storage temperature CLA power adapter Charging plug...

Similar Questions

Pair Jabra Speaker Device
I updated two iPhones from a 4s to iPhone 6. The 4s was paired with Jabra DRIVE. Need assistance pai...
(Posted by lmjaxson1 9 years ago)
Pairing Problems
Hi I have just changed phones to a Samsung s3 and when trying to pair with my jabra drive on, my pho...
(Posted by Dsbagshaw 11 years ago)
Nokia N8 New Update Not Support Jebra Bluetooth
nokia n8 new update not support jebra bluetooth
(Posted by shaileshvkhunt 11 years ago)
Ask a New Question
Use the box below to post a new question about this Jabra product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Jabra Manuals

Find free Jabra DRIVE manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Jabra Reviews

View thousands of Jabra user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Jabra customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Jabra customer service rankings, employee comments and much more from our sister site.