Return

I have a dress I bought in the Manchester NH store that does not fit. Can I do a mail back return (as Manchester is over an hour a way from me)? where do I mail it to? I DO have the receipt.

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Answer #1: Posted by Odin on June 1st, 2021 6:53 AM

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Odin

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Complete the "returns" form on the invoice and return it with the item. (If you do not have the invoice, enclose your name, address, phone number, order number and the approximate date of purchase with the item.) Customers are responsible for the return postage. Credits can take up to 4 weeks based on shipping and processing time.

The address for your return is any one of the following:

Reno
JCP.com facility
11111 Stead Blvd.
Reno, NV 89506-1500

Kansas City
JCP.com facility
10500 Lackman Rd.
Lenexa, KS 66250-0001

Columbus
JCP.com facility
5555 Scarborough Blvd.
Columbus, OH 43232-4730

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Answer #2: Posted by SonuKumar on May 31st, 2021 9:19 PM

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