JCPenney Support

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JCPenney Overview

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Most Recent JCPenney Questions

Jcp Returns
what is the address to send returns to
(Posted by kkraines 2 years ago)
Return
I have a dress I bought in the Manchester NH store that does not fit. Can I do a mail back return (a...
(Posted by KathleenETevere 2 years ago)
Pots And Pans
How can I get my pot and pans replaced ? I have COOKS pot and pans and the non-stick is coming off. ...
(Posted by traceyfastback69 3 years ago)
Conditioner Return Online
You guys sent me conditioner instead of shampoo. I don't want to pay shipping for returns. When will...
(Posted by mvcha1217 3 years ago)

Most Recent JCPenney Answers

Jcp Returns
https://www.jcpenney.com/m/returns#:~:text=Purchases%20made%20in%20store%20or,payment%20or%20JCPenne...
Jcp Returns
J. C. Penney Company, Inc. 6501 Legacy Drive Plano, TX 75024Att. ReturnsFor other options, see https...
Can I Return An Online Order In A Local Jcpenny Store?
How do I return something I bought online from JCPenney?Complete the "returns or exchange" form on t...
Return
Complete the "returns" form on the invoice and return it with the item. (If you do not have the invo...
Return
[email protected] https://nhmade.com/https://nhmade.com/members/https://nhmade.com/contact/ contact fo...

JCPenney Reviews

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JCPenney has a rating of 1.75 based upon 20 reviews.

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  • Customer Service [20 ratings]
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  • Use Again [20 ratings]
  • Cost Effective [20 ratings]
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JCPenney Reviews

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Contact Information

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Scoreboard Ratings

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JCPenney Recalls

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