Can I Return An Online Order In A Local Jcpenny Store?

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Answer #1: Posted by SonuKumar on February 14th, 2022 8:28 AM

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SonuKumar

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How do I return something I bought online from JCPenney?

Complete the "returns or exchange" form on the invoice and return it with the item. If you do not have the invoice, please enclose your name, address, phone number, and the approximate date of purchase with the item and mail it to the JCP.com facility nearest you. Customers are responsible for the return postage.

https://www.mkt-jcpenney.com/prod/mkt/images/return-slip-c113419b-2e6e-4b77-9541-79c24c2e4a61.pdf

https://www.jcpenney.com/m/return-exceptions

What is the return policy at JCPenney?

Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 90 days of the original purchase date. Refunds will be issued on the original form of payment or JCPenney Gift Card.

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Sonu
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