Are Stores Open At All?

When will JCPenney Stores open again? I need to exchange a suit that was purchased on line.

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Answer #1: Posted by Troubleshooter101 on March 26th, 2020 5:36 AM

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The retailer said in the statement it will "continue to monitor the situation and follow guidance from the CDC and local, state, and federal health officials and will reassess or adjust its policies accordingly as the situation unfolds."

Check this for reference:-

https://www.usatoday.com/story/money/2020/03/18/coronavirus-jcpenney-stores-closing-covid-19/2866081001/

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Answer #2: Posted by Savior91 on April 25th, 2020 6:37 PM

Savior91

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have done some research and found this regarding the JC Penney return policy:

JCP has a "flexible return policy" meaning here is no time limit on returns on MOST merchandise. When stores reopen you can return your items at any time.

SOME items are excluded from this policy such as Sephora, Fine Jewelery, Furniture etc. These items can be returned within 30 days after stores reopen.

https://www.jcpenney.com/m/returns

I hope this helps