Intel S5520HC Support Question
Intel S5520HC Support Question
Find answers below for this question about Intel S5520HC - Server Board Motherboard.Need a Intel S5520HC manual? We have 1 online manual for this item!
Question posted by web on February 4th, 2011
Board S5520hc With 2 Xeon E5620 Cpu Does Not Make The Initial Boot
no cpu installed: 1-5-4-4 beeps
1 cpu installed: 3 beeps
16GB memory (KVR1333D3D4R9SK2/16GI) installed: 3 beeps
2 cpu installed: NO beep
Current Answers
Related Intel S5520HC Manual Pages
Service Guide - Page 2
...make changes to specifications and product descriptions at any patent, copyright or other countries.
* Other names and brands may be held responsible if components fail or the server board... conditions. All Rights Reserved. ii
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Intel's own chassis...Xeon are designed and tested to determine the amount of others.
Service Guide - Page 4
... disconnect the power cord, telecommunications systems, networks, and modems attached to remove or install a jumper; Use a conductive foam pad if available but not squeeze, the pliers or other regulatory approvals of fine needle nosed pliers. iv
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide To remove power from the wall outlet. Hazardous...
Service Guide - Page 6
...Server Board S5520HC/S5520HCT to : http://support.intel.com/support/motherboards/server/S5520HC/
Manual Organization
Chapter 1 provides a brief overview of a problem. Chapter 3 provides instructions on the Intel® Server Board S5520HC...by-step instructions and diagrams for installing or replacing components such as the memory, processor, front panel board, and battery, among other ...
Service Guide - Page 8
..., adapter cards, and so on the web page titled, "Installation and Use". Available at : http://support.intel.com/support/motherboards/server/S5520HC/ See the section on the web page titled, "Compatibility". Available at : http://www.intel.com/go/servermanagement
viii
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Available at : http://support.intel.com/support...
Service Guide - Page 14
Server Board Features
Feature Processors Memory
Chipset Cooling fan support Add-in a server environment ƒ Intel® Server Board S5520HC/S5520HCT
o 12 DIMM slots, two DIMM slots per processor socket) with support for
800/1066/1333 MT/s ECC Registered (RDIMM) or ECC Unbuffered (UDIMM) DDR3 memory. ƒ No support for 5 V and Universal PCI addin card
ƒ Intel® Server Board ...
Service Guide - Page 21
...; Xeon® Processor 5500 series or Intel® Xeon®...installation instructions, see the documentation included with navigating the BIOS Setup utility, see the links under "Additional Information and Software". This guide is available at : http://www.intel.com/support/motherboards/server/S5520HC/howto.htm For help with the activation key.
Memory
The Intel® Server Board S5520HC...
Service Guide - Page 27
... ports at : http://support.intel.com/support/motherboards/server/S5520HC/compat.htm
Intel® RAID Activation Key
You can install an Intel® RAID Activation Key (AXXRAKSW5) in the SAS RAID 5 key connector of the SAS module card. For the Intel® Server Board S5520HC/S5520HCT/S5500HCV, you can install an Intel® RAID Activation Key (AXXRAKSW5) in...
Service Guide - Page 29
...about specific BIOS setup screens.
Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
17 ...server, after rebooting, you will see this condition, the BIOS loads the default values for those features provided only to boot...memory test. ƒ When you might need to the "Clear CMOS" position (enabled). For instructions on the server board to clear the CMOS memory...
Service Guide - Page 37
...for your body in Figure 12).
6. Installing the Processor
To install a processor, follow these instructions:
Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
25 Insert...server. 4. Reinstall and reconnect any parts you may damage the server board.
Observe the safety and ESD precautions at either end of this book.
Hardware Installations and Upgrades
5. Make...
Service Guide - Page 38
.... Opening the Processor Socket Lever
6. Figure 13. Hardware Installations and Upgrades
/ NOTE
You must populate CPU 1 socket to operate the board and to enable CPU 2 socket. Figure 14. Remove the processor socket protective cover: Grasp the socket protective cover by the edges only to the server and turn off all the way (Step "B" in Figure...
Service Guide - Page 41
...mode)
(Active)
Y
Y
No
Y
Y
No
N
N
No
Y
Y
No
Y
Y
Maximum CPU Power support in Intel® Server
Chassis Boxed Product Code
95 W BXSTS100C
80 W BXSTS100A
FXXRGTHSINK (Passive Tower
Heatsink) N N Required N N
95 W
FXXRGTHSINK
Installing Processor Heatsink(s)
To install processor heatsink(s) in Figure 19.)
Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
29...
Service Guide - Page 46
... the power supplies plugged in the Setup correct? 13. Are all peripherals, clears system memory, restarts POST, and reloads the operating system. Are all peripheral devices installed correctly? 10. See the operating system documentation.
34
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Are all standoffs in the proper location and not touching...
Service Guide - Page 47
.... Check the tested memory and chassis lists, ...system, turn on screen. Make sure your video display monitor)....boots up, the operating system prompt displays on the video monitor. As each mass storage device installed...boot from a floppy diskette or from the tested components lists? Verifying Proper Operation of the lights. Turn on
Screen".
Intel® Server Board S5520HC...
Service Guide - Page 48
.... 10.
Make sure the DDR3 memory DIMMs were populated according to the system requirements.
36
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Is the on-board video controller enabled...12. Make sure the DDR3 memory DIMMs comply with application software. ƒ The bootable CD-ROM or DVD-ROM is functioning. 2. Make sure the chassis standoffs are installed only below...
Service Guide - Page 49
... properly installed? 3....Make sure the processor(s) were populated according to an overheating situation? 6. Verify the video controller board is one or more of possible system component failure. Check the following : 1. Have your service representative. 5. Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
37 Troubleshooting
10. If you do not receive a beep...
Service Guide - Page 50
... correct connector at the system back panel. 2. Delete and then reinstall the drivers. „ Run the diagnostics.
38
Intel® Server Board S5520HC, S5520HCT and S5500HCV Service Guide Make sure the network cable is installed. 7. If you are loaded
„ Certain drivers may be necessary to the port from the on changing interrupts.
then try...
Service Guide - Page 51
...; Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
39 Check the following : 1. If the problems are usually related to boot.
See the software
documentation. 2. Use only an authorized copy. Before installing a... from a diskette, CD-ROM, or DVD-ROM, try a different disk. 2. Make sure the system meets the minimum hardware requirements for the system. However, they may ...
Service Guide - Page 52
... check your SAS or SATA drives are connected to be the first bootable device. Number of Beeps 3
Table 8. Verify your power budget. 5. Make sure the drive is installed correctly. See "Intel® Light-Guided Diagnostics". The Intel® Server Board S5520HC/S5520HCT/S5500HCV integrated Baseboard Management Controller (BMC) provides the following table lists the POST error...
Service Guide - Page 53
Power control fault (power good assertion timeout). Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
41 Troubleshooting
Number of Beeps 1-5-2-1 1-5-4-2 1-5-4-4
Table 9.
BMC POST Error Beep Codes Reason for the Beeps and Action to Take No CPUs installed or first CPU socket is empty. Power fault: DC power unexpectedly lost (power good dropout).
Service Guide - Page 62
...chassis used, indicate make and model.)
Base Board Information: (You can find some information by accessing the BIOS and going through the Server Management menu -> System...50
Intel® Server Board S5520HC, S5520HCT, and S5500HCV Service Guide
Customer Contact Information: Customer Support Case#:
Intel® Server Board or System: (Example: S5520HC, S5520SC)
Server Chassis: (Example...
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