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Insignia NS-24E340A13 Support Question

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Question posted by Anonymous-122560 on October 14th, 2013

Insignia Tv Model Number Ns 24 E 340a13 Locking Up

TV has been locking up off and on lately , but now is locked into 1 station ,has no pic and voice comes on for 10 sec and shuts off. Have to unplug to get it to shut off , and then turns on as soon as I plug it in

Current Answers

Answer #1: Posted by StLFanMan on October 16th, 2013 10:52 AM
This answer was accepted by the poster of the original question.
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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Echoing what TheWiz said, this is a hardware-related issue and would need repairs performed on it. I would recommend contacting our Product Support Team to schedule service:

U.S. and Canada - 1-877-467-4289

Mexico - 01-800-926-3000
We’re here to answer your requests daily from 7 am - 12 am CT.

Answer #2: Posted by TheWiz on October 14th, 2013 10:18 AM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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It sounds like a hardware issue unfortunately. You will likely have to send it in for repair or have it fixed locally. You can try contacting Insignia if you want. Maybe they can give you some suggestions. Contact information is here:

http://www.insigniaproducts.com/contact-us.html

Related Insignia NS-24E340A13 Manual Pages

Information Brochure (English) - Page 1

DEPENDABLE PERFORMANCE RIGOROUSLY TESTED 24/7 INSIGNIA TECHNICAL SUPPORT COMMUNITY FORUM ADVANTAGE NS-24E340A13 LED TV TRUSTED BY MILLIONS AS A GREAT TV!
User Manual (English) - Page 8

... (See "Miscellaneous" on page 48.) To attach your TV to a wall-mount bracket: 1 Carefully place your purchase of screws M4 10 mm 1 Notes • • If you decide ...Warning This TV is needed! NS-24E340A13 Insignia 24" 1080p LED TV Insignia 24" 1080p LED TV Introduction Congratulations on how to use the stand in LED TV design and is designed for instructions on your TV screen face...
User Manual (English) - Page 9

... information about how to correctly hang your TV. To completely disconnect power, unplug the power cord. www.insigniaproducts.com 5 TV components Package contents • Remote control ... Turns off when your TV is off , power still flows through it. Lights red when your TV is off (standby mode). 2 Remote control sensor Receives signals from the remote control. Insignia 24" 1080p LED TV ...
User Manual (English) - Page 11

...unplug the power cord. For more information, see "Turning closed captioning on page 23. For more information, see "Viewing channel information" on the remote control to set the sleep timer. VIDEO-Press to select the component or composite device connected to enter a digital sub-channel number...an analog program. Insignia 24" 1080p LED TV Remote control * # Button 10 /MUTE 11 ...
User Manual (English) - Page 14

... TV's power cord is unplugged, and all connected equipment is analog. 6 Plug your TV's power cord into a power outlet, turn on the cable or satellite box. 6 Go through the Setup Wizard on page 19. Back of TV 4 Connect an audio cable (not provided) to the audio out jacks on the cable or satellite TV box. NS-24E340A13 Insignia 24" 1080p LED TV...
User Manual (English) - Page 16

... of TV Coaxial cable 3 Plug your TV's power cord into a power outlet, then turn on ...TV (no box): 1 Make sure that your TV's power cord is unplugged, and all connected equipment is turned off . 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the antenna or cable TV wall jack. NS-24E340A13 Insignia 24" 1080p LED TV Connecting an antenna or cable TV...
User Manual (English) - Page 24

... then pressing W or X to adjust the setting. 8 If you selected Manual for analog channels. MENU PREVIOUS EXIT EXIT 10 Press S or T to stop the auto channel search, but you want to create a channel list. Are you select ...continue using an antenna for digital channels first. EXIT EXIT NS-24E340A13 Insignia 24" 1080p LED TV 11 Press S or T to change your TV searches for standard or HD...
User Manual (English) - Page 34

... AUDIO CHANNELS SETTINGS PHOTOS Settings Parental Controls Button Lock Off Block Unrated TV Off USA Parental Locks Canadian Parental Locks Change Password RRT5 MOVE OK ENTER SELECT MENU ... MOVE OK ENTER SELECT Set TV parental controls MENU PREVIOUS EXIT EXIT NS-24E340A13 Insignia 24" 1080p LED TV 3 Press ENTER. EXIT EXIT 6 Press the number buttons to highlight Change Password,...
User Manual (English) - Page 36

... EXIT 5 Press S or T to highlight Block Unrated TV, then press ENTER. 6 Press S or T to select On (to block unrated TV) or Off (to unblock unrated TV). 7 Press MENU to return to the previous menu, or press EXIT to enter the four-digit password. NS-24E340A13 Insignia 24" 1080p LED TV 3 Press ENTER. The Enter Password screen opens. The...
User Manual (English) - Page 38

... TV parental controls MENU PREVIOUS EXIT EXIT 3 Press ENTER. NS-24E340A13 Insignia 24" 1080p LED TV Downloading...closed captioning Turning closed captioning on or off To turn closed captioning ... Parental Controls Enter Password 4 Press the number buttons to highlight SETTINGS, then press T... Button Lock Off Block Unrated TV Off USA Parental Locks Canadian Parental Locks Change ...
User Manual (English) - Page 45

...) devices: 1 Press MENU. Notes • • Never remove the USB flash drive or turn on -screen menu opens. The JPEG picture viewer only supports JPEG format images (with your TV. 2 Press INPUT. The Input Source list opens. Insignia 24" 1080p LED TV 2 Press W or X to close the menu. Settings Closed Caption Time Menu Language Auto...
User Manual (English) - Page 46

...your TV, your TV automatically...NS-24E340A13 Insignia 24" 1080p LED TV... 5 Press S or T to highlight USB, then press ENTER. File name File name File name File name File name File name File name File name File name File name File name File name File name File name File name File name File name File name File name File name MOVE Number... of Folders: 20 Number... the TV EXIT ...
User Manual (English) - Page 48

...The Photos menu opens with the first photo in the slideshow. You can select 4 sec, 6 sec, or 8 sec. • Transition-Selects the way photos transition when moving to highlight PHOTOS, then .... • Speed-Sets the amount of time a photo is connected to the TV EXIT EXIT NS-24E340A13 Insignia 24" 1080p LED TV 4 Press ENTER. You can select: • None-No transition effect. •...
User Manual (English) - Page 52

NS-24E340A13 Insignia 24" 1080p LED TV Audio Speakers Power Number: 2 Watts per channel: 3W Power consumption Power input Miscellaneous OSD languages INlink Game Mode ENERGY STAR qualified Internet connectable TV base screws V-Chip (version 2.0) Sleep timer Channel labeling VESA mount (mm) (horizontal × vertical) On: 35W Standby:
User Manual (English) - Page 53

... control, and the model number is subject to the following two conditions: (1) this device may cause undesired operation. Insignia 24" 1080p LED TV Common universal remote control codes The following is no guarantee that interference will not occur in a particular installation. www.insigniaproducts.com 49 Operation of HDMI Licensing LLC. Standard Television Receiving Apparatus...
User Manual (English) - Page 54

...number of pixels that may not function normally.) • Failures or Damage caused by static (non-moving) images applied for a television... period of one tenth (1/10) of the display size ...NS-24E340A13 Insignia 24" 1080p LED TV One-year limited warranty Insignia Televisions Definitions: Insignia Products ("Insignia") warrants to you, the original purchaser of this new Insignia-branded television...
Quick Setup Guide (English) - Page 1

... device to your model number in the box but is not provided. AUDIO/VIDEO OUT Note: Cables are not provided. See the instructions that came with the provided screw. CABLE Note: Cable is available online. 24" 1080p LED TV QUICK SETUP GUIDE NS-24E340A13 Thank You for purchasing this product for years to come Front features Connecting...
Quick Setup Guide (English) - Page 2

...rst time Choose Your Menu Language 1 Connect your model number in some countries. Setting up and using a ... based on the back of your TV, then plug the other Insignia TV owners. Numbers Enter channel numbers. . Volume Changes the volume....TV program. Power Turns your Online User Guide! INFO* Opens a TV status banner. 24" 1080p LED TV I QUICK SETUP GUIDE I NS-24E340A13...
Important Information (English) - Page 1

A copy of your model number in the box but is available online. Enter your User Guide is not provided in the Product Search field, then click Search. IMPORTANT INFORMATION 24" LED TV NS-24E340A13 WE ARE GOING GREEN! You can also find additional troubleshooting information at www.insigniaproducts.com. Go to www.insigniaproducts.com, then click Support & Service.
Important Information (English) - Page 5

...number buttons or you can cause a creaking noise. Notes • • If the problem is not solved by channel depending on the broadcast power level of a given station...TV and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your model number....com 5 NS-24E340A13 General Problem ...Lock option is set a new password. Try turning off one...

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