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Insignia NS-15E720A12 Support Question

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Question posted by thepellerins on June 9th, 2011

Channel Scan

Just set up my tv. It's connected by an HDMI cable to a cable box. The prompt keeps telling me to run an auto channel scan. I keep doing what the prompts tell me, but nothing is happening. I still have a blank screen. What should I do?

Current Answers

Answer #1: Posted by Tefik on June 9th, 2011 8:09 PM
This answer was accepted by the poster of the original question.
Tefik

Member since:
May 10th, 2011

Points: 447,890
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You did not tell me the make/model of your cable box, so now I have to shoot in the dark. Hook up a standard RF cable to both units (leave the HDMI connected). Scan for channels (you can't see channel scan in HDMI, only in RF) after scan, TV will change to higher quality HDMI by default.

Related Insignia NS-15E720A12 Manual Pages

User Manual (English) - Page 2

... control 11 Making connections 12 What connection should I use 12 Connecting power 13 Connecting a cable or satellite box 13 Connecting an antenna or cable TV (no box 17 Connecting a DVD or Blu-ray player 17 Connecting a VCR 21 Connecting a camcorder or game console 22 Connecting a computer 23 Connecting a USB flash drive 24 Connecting headphones 25 Connecting a basic home theater...
User Manual (English) - Page 14

... a computer to this jack. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV 22-inch and 24-inch models USB ARC HDMI 2 L AUDIO R AV IN VIDEO L AUDIO R AUDIO OUT D I G I TA L OUTPUT HDMI 1 AUDIO VGA PC IN Y PB PR L AUDIO R COMPONENT IN ANT/CABLE IN # Item Description 1 USB Connect a USB flash drive to this...
User Manual (English) - Page 16

... Composite video (requires an audio connection) Better than coaxial Coaxial video/audio Good VGA (computer) video and audio You can result in image or color problems. Make sure that connects to the DVI device. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Making connections What connection should connect a device to the best available...
User Manual (English) - Page 18

... page 28. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Using DVI (same as HDMI but requires a sound connection) To connect a cable or satellite box using the PC AUDIO IN jack, the audio output is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable box. 3 Connect an HDMI-DVI adapter (not...
User Manual (English) - Page 20

... models Cable or satellite box Coaxial cable 22-inch and 24-inch models Cable or satellite box USB ARC HDMI 2 Coaxial cable L AUDIO R A/V cable AV IN VIDEO Cables are often color-coded to match color-coded jacks. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Using composite video (good) To connect a cable or satellite box using composite...
User Manual (English) - Page 22

... ENTER. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Using DVI (same as HDMI but requires a sound connection) To connect a DVD or Blu-ray player using the PC IN AUDIO jack, the audio output is turned off. 2 Connect an HDMI-DVI adapter (not included) to one end of an HDMI cable (not included). 3 Connect the HDMI-DVI...
User Manual (English) - Page 28

... IN VIDEO 3 Plug your TV's power cord into a power outlet, turn on your TV, then turn on the computer. 4 Press INPUT to open the INPUT SOURCE list. 2 Press S or T to select USB, then press ENTER. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Using HDMI To connect a computer using the USB flash...
User Manual (English) - Page 30

... IN jacks on the home theater system. 15-inch and 19-inch models Connecting a home theater system with multiple devices Notes When connecting an AV receiver with your devices. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Using analog audio output To connect a basic home theater system using an HDMI-ARC compliant cable.
User Manual (English) - Page 33

..., a message appears asking if you will need to scan for your TV in your TV does not need to run the auto channel search again to select HDMI1. Note If your TV is connected to a power outlet. 2 Press (power) to a cable or satellite box using a composite video cable, select AV. INPUT SOURCE TV AV Component HDMI1  HDMI2 VGA USB Note If your...
User Manual (English) - Page 36

... an option, then press ENTER to fill the screen. If the original aspect ratio is decreased). NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Adjusting the picture Adjusting the TV picture To adjust the TV picture: 1 Press MENU. If you manually adjust picture settings such as Blu-ray Discs, DVDs, and HDTV...
User Manual (English) - Page 39

... you need to run the auto channel search again to Off. The on-screen menu opens. www.insigniaproducts.com 35 When you exit audio only mode, the Audio Only option is connected to scan for example you change from an outdoor antenna to cable TV (no box), you close the menu. To automatically scan for standard or HD TV. If you...
User Manual (English) - Page 40

NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Hiding channels You can still tune to hide, then press ENTER. A channel with a check mark is hidden. If the list has more than one page, press S or T to close the menu. When you press CH or CH , ...
User Manual (English) - Page 44

... Settings-Parental Controls menu opens with Parental Controls highlighted. Default is 0000. Parental Controls Button Lock Off Block Unrated TV Off USA Parental Locks Canadian Parental Locks Change Password RRT5 Reset RRT5 Move OK E NTE R Selec t MENU Previous Lock or unlock the buttons on -screen menu opens. The Enter Password screen opens. NS-15E720A12/NS-19E720A12/NS-22E730A12...
User Manual (English) - Page 46

NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Setting parental control levels You can set parental control levels: 1 Press MENU. To set parental controls for Canadian ratings. 42 www.insigniaproducts.com Parental Controls Audio Channels Settings USB Enter Password - The Settings-Parental Controls menu opens. Picture Settings- Parental ...
User Manual (English) - Page 54

... on the connected HDMI device, the INlink Control feature may not work . Depending on . Settings Parental Controls Closed Caption T ime Menu Settings Auto Input Sensing Input Labels INlink Computer Settings System Info Reset to Default Picture Audio Channels Settings USB Off Move OK E NTE R Select MENU Previous Change power on -screen menu opens. NS-15E720A12/NS-19E720A12/NS...
User Manual (English) - Page 56

... Audio Channels Settings USB Off Move OK E NTE R Selec t MENU Previous EXIT Exit Allow the TV to automatically control CEC devices connected to the TV via HDMI 3 Press S or T to highlight INlink, then press ENTER. To turn TV Auto Power On on or off : 1 Press MENU. NS-15E720A12/NS-19E720A12/NS-22E730A12/NS-24E730A12 Insignia 15"/19"/22"/24" LED-LCD TV Turning TV Auto Power...
User Manual (English) - Page 64

... the digital channel signal strength, see . • If an S-VHS camera or a camcorder is connected while another connected device is causing interference, move it further from the TV to use. • If you are using a cable or satellite box, use a highly directional outdoor antenna or set . See "Adjusting the TV picture" on an LCD screen is connected correctly and securely...
User Manual (English) - Page 65

... the channels are no channels One or more channels do not work TV keeps turning off • Reception can vary by using a cable or satellite box, use , the temperature rises naturally and may be accessed. Insignia 15"/19"/22"/24" LED-LCD TV Problem Solution After Auto Channel Search, there are not hidden. NS-24E730A12: 23.6 in . Password is in . See "Setting...
Quick Setup Guide (English) - Page 1

... the back of this ne Insignia television. A copy of your product. To download rmware updates, go to www.insigiaproducts.com. GUIDE MENU ARC ARC ARC Front features MENU INPUT 15"/19"/22"/24" LED-LCD TV VOL QUICK SETUP GUIDE CH NS-15E720A12/NS-19E720A12 NS-22E730A12/NS-24E730A12 Thank You for connecting devices. hang your User Guide...
Quick Setup Guide (English) - Page 2

... Antenna or Cable, your TV scans for the rst time 1 Connect the power cord to your TV's HDMI 2 IN (ARC) jack. The scan may be cropped. Check out our online community forum at the edges, but keeps a clear image in on or o . symbols in the Product Search eld, then click Search. Power Turns your TV on -screen menu. Enter channel numbers...

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