IBM 4840 Support Question
IBM 4840 Support Question
Find answers below for this question about IBM 4840 - SurePOS 500 - 32 MB RAM.Need a IBM 4840 manual? We have 1 online manual for this item!
Question posted by michaelbrud on July 13th, 2012
Please Need Assistance. I'm Useing Ibm 4840 Touch Screen Not Working.
Hello please I need help, I'm useing IBM 4840 Machine
upgraded windows from 2000 to windows xp professional, Now I cannot setup touch screen its just not working, I tried
all diffrent drivers from IBM site setuped graffic driver works perfect and etc. But I cannot setup touch screen. I simply receive error. (0x0). I tried diffrent version of drivers for touch screen, nothing works. Please explaen why.
Another question I have another IBM machine (4851) witch work perfect with touch screen. but the card reader for credit cards dosent work why... I setuped chipset and all drivers The card reader connected to the computer physicly everything plugged in , Its just not reading when I doing test in run pannel ...
Current Answers
Related IBM 4840 Manual Pages
Service Guide - Page 4
... Users Restricted Rights - August 3, 2006
Note Before using this information and the product it supports, be sure to read "Safety and environmental notices" on page xiii and the general information in any way it believes appropriate without incurring any obligation to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564...
Service Guide - Page 5
... the system 17 How to use the touch screen 17 The Setup Utility 18
Usage tips and navigation 18 Starting the Setup Utility 19 Updating the flash ...25 Preliminary checklist 26
© Copyright IBM Corp. 2004, 2006
iii Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1
SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features ...
Service Guide - Page 6
... - | | | | | |
iv
August 3, 2006
Troubleshooting 27 CMOS recovery 30 Running Diagnostics 30
Using the Service Diskette (for the 5x3 models 30 Using the IBM Diagnostics for Peripherals (for the 5x3 models 31 Using the IBM Diagnostics for POS System Units and Peripherals (for the SurePOS 500 Models 5x3 and 544/564 33
Handling static-sensitive devices 34 Covers...
Service Guide - Page 13
... pins 183 32. Service personnel tools 189 39. Keyboard part numbers 137 13. SurePOS 500 Series weights...SurePOS 500 Models 5x3 and 544/564 Features 3 2. Power cords 167 14. Input voltage, frequency 178 19. Assignments for CANPOS keyboard problems 135 12. Trademarks 197
© Copyright IBM Corp. 2004, 2006
xi Default serial-port assignments 15 3. Using the touch screen...
Service Guide - Page 23
... to Model 564 also apply to assist in this guide and other related publications are accessibility-enabled.
© Copyright IBM Corp. 2004, 2006
xxi Read This First, GA27-4004 This document contains important safety information. Publications accessibility
The soft-copy version of the following publications: v IBM SurePOS 500 Series Hardware Service Guide for Models 533...
Service Guide - Page 27
... W63; references to Model 563 also apply to Model W33; Figure 1 on page 2 shows a sample SurePOS 500 Models 5x3 and 544/564 configuration.
© Copyright IBM Corp. 2004, 2006
1
references to Model 553 also apply to Model W73. The machine type for these models is 4840. references to Model 573 also apply to Model W53;
Service Guide - Page 28
... and 544/564 configuration with optional features
SurePOS 500 Models 5x3 and 544/564
All SurePOS 500 Models 5x3 and 544/564 (except Model 5A3) use an Intel® Celeron®, 2.0-GHz processor. Introduction
August 3, 2006
Figure 1. The Model 5A3 uses an Intel Pentium® 4, 2.8-GHz processor.
|
These models provide a touch screen, using infrared technology, an active matrix
|
(TFT...
Service Guide - Page 29
...
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2. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 August 3, 2006
Introduction
SurePOS 500 Models 5x3 and 544/564 Features
The SurePOS 500 Models 5x3 and 544... models are preloaded with Microsoft® Windows® XP Embedded
|
for features.)
|
Notes:
|
1. Wx3 models are preloaded with Microsoft Windows XP Professional.
| Table 1.
Service Guide - Page 30
... keyboard-integration tray for cash drawer v Supported memory: 128-MB, 256-MB, 512-MB, and 1-GB memory upgrades,
allowing a maximum of the SurePOS 500 Models 5x3 and 544/564 or attached as a standard feature. Optional features
The following options are present. Two supported DIMMs can limit the use in Model 533 only, replaces HDD
Dual-display feature...
Service Guide - Page 31
... programs
v Device drivers
1. August 3, 2006
Optional features
PC Card subsystem
Models 553, 563, 564, 573, and 5A3 provide a PC Card subsystem that accepts a single Type 2 PC Card.
System software features
The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems:
v PC DOS 2000 v Microsoft® Windows® 2000
v Windows XP/XPe
|
v IBM Retail Environment for...
Service Guide - Page 33
... is replaced with a mounting bracket. Figure 3 shows a SurePOS 500 Models 5x3 and 544/564 and an IBM 4610 SureMark printer mounted to the counter or you are two variations of the countertop mounting option. Figure 3.
August 3, 2006
System mounting options
Countertop mounting options
There are using a countertop integration tray, the base foot on the...
Service Guide - Page 40
... up (wake) on LAN by enabling Power up on LAN in the Setup Utility program.
RDM (Remote Deployment Manager) and IBM Director.
Power up (wake) on LAN
Compatible products
IBM designed the SurePOS 500 Models 5x3 and 544/564 to power on Windows 2000 and Windows XP. You can remotely configure applications and OSs, transfer files, and inventory workstations...
Service Guide - Page 41
... setup options to set to use them with Windows 2000 and Windows XP.
The Ethernet connector on the rear connector panel has two LEDs, which indicate the following link status:
Left indicator
On: 100-Mbps line speed Off: 10-Mbps line speed
Right indicator
On: Link established Off: Link broken
Chapter 1.
These ports have an IBM-supplied driver...
Service Guide - Page 44
... area, help for the program. Touch or press Enter to define the system configuration.
v Rebooting enables your configuration settings after completing the Setup Utility. Usage tips and navigation
Before you begin using the Setup Utility, you to your settings before exiting.
18 Figure 11 shows their locations. v Change information that is used to open the window. v Record...
Service Guide - Page 48
...happens, it is removed. If the primary is in use.
Insert a formatted diskette into the diskette drive of the panel, then select IBM SurePOS 500/600
Series. 4. Power interruption during flash BIOS update procedure...the battery. Access the IBM Retail Store Solutions Web site at each bootup. Select Support on the PC's hard-disk
drive. Save any changes and exit Setup. 7. The system ...
Service Guide - Page 56
...
August 3, 2006
Table 7. Run the Setup Utility to load a bootable diskette.
5. Fan continues running after This is a DOS-bootable diskette. Some devices that the correct boot device is not working.
1. Select SurePOS 500-xx3 Diagnostic/Service Diskette.
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To build diskettes from the IBM Retail Store Solutions
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Web site using application programs, you can create
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one...
Service Guide - Page 57
... be diagnosed. It requires the use of 256 MB on the web site from which
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you download the diagnostic package. Then you are installed on the system that has a minimum of a USB port
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on the system that is to be diagnosed. Under SurePOS 500/600 Series select SurePOS 500-xx3 Downloads.
|
3. Select IBM Diagnostics for POS Systems and...
Service Guide - Page 215
...SurePOS 500 Models 5x3 and 544/564. Select Support. 3. Corrupted CMOS can determine whether a problem that is the source of the trouble. removing and replacing" on page 65. Just...correspond with the processor that you to service the SurePOS 500 Models 5x3 and 544/564. v Always reset CMOS (as described at the IBM Retail Stores Solutions Web site. 1. Table 38. August 3, 2006
Appendix ...
Service Guide - Page 224
... trademarks or registered trademarks of the SurePOS 500 Series: v Touch screen functions can be performed using a keyboard or a mouse. v...machine, in easy reach. v All controls are available in .PDF format and can be downloaded from the Web. Accessibility
Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use the SurePOS 500...
Service Guide - Page 254
... replacing 76 task information 25 temperature limits 187 tips 189
Setup Utility navigation and usage 18 touch screen 17
228
August 3, 2006
tips and hints 25 tips, SurePOS 500 Models 5x3 and 544/564 189 tools 189 top cover, removing and replacing 40 touch screen
troubleshooting 29 using 17 trademarks 197 troubleshooting 27 preliminary checklist 26
U
universal serial...
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