Huawei HG530 Support Question

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Question posted by maguednassif on September 22nd, 2015

Hg530 Homegateway Router Only Power Light Cann't Connet It How Can Repair?

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Answer #1: Posted by TheWiz on September 22nd, 2015 6:14 AM

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TheWiz

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I recommend calling Huawei customer service at 1 (888) 548-2934. They'll be able to walk you through some troubleshooting and determine whether or not you need to send it in for repair.

Answer #2: Posted by TechSupport101 on September 22nd, 2015 6:25 AM

TechSupport101

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Start off by performing a hard reset by using a pin to press and hold the rest button in a pin at the back of the router for 10 seconds (or until the light changes). When done, re-configure it up as per the manual here https://www.helpowl.com/manuals/Huawei/HG530/155472 You will need to send in in for service should the issue persist following the reset.

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Related Huawei HG530 Manual Pages

User Manual - Page 3

... refrigerator. z Place the device on the device with other people. Reserve a minimum space of the device. Environmental Requirements for assistance or repair. z Do not block the openings on a stable surface. z Do not place any object. Basic Requirements z During storage, transportation, ...to 40°C. z Place the device in an area with a temperature ranging from the power supply.

User Manual - Page 4

...wireless devices is prohibited or may occur. z Do not take the device into operating rooms, intensive care units (ICUs), or coronary care units (CCUs). Otherwise, electric shocks or fires may cause interference or danger. device immediately, power...of electronic medical devices. If you are stored, for Using Wireless Devices z When using any electrical medical device, contact its ...

User Manual - Page 5

...if the device emits any smoke or unusual sound or smell, stop using the device immediately, power it off, remove all the cables connected to it. Environmental Protection z Do not dispose of...it, and then contact an authorized service center. z If any exception occurs, for a long time, power it off, and then remove all the cables connected to the local regulations on disposing of the device...

User Manual - Page 6

... connection, take the following figure as a reference for less than three minutes), which indicates that the HG530 is being activated. Telephone 5. Computer 4. Telephone jack on the side panel of the HG530. MODEM interface c. Power adapter 3. 2 Connecting the Cables and Getting Started Thank you power on the HG530, the ADSL indicator blinks (for connecting the cables. 1.

User Manual - Page 7

indicator stops blinking, the Power and ADSL indicators turn solid on, which indicates that the HG530 is working properly. 5

User Manual - Page 8

...surf the Internet: z Accessing the Network Through the Embedded PPP Dial-Up Software on the HG530 z Accessing the Network Through the PPP Dial-Up Software on Your Computer 3.1 Accessing the ...After the user name and the password are verified, you power on your computer for accessing the network, the HG530 starts to install any of the HG530. 1) Launch the Internet Explorer on the left of the ...

User Manual - Page 9

... parameters. 7) Click Submit to save the settings. 7 Set the working mode of the HG530 to Bridge. 1) Log in to the Web-based configuration utility of the HG530 2) In the navigation tree on your computer. The next time when you power on your computer, you can surf the Internet. To configure theHG530 and your...

User Manual - Page 11

... on your computer. You can connect you need to the HG530 through the software provided with the wireless network adapter. Enable the wireless configuration service provided by the wireless network adapter provider. The hardware installation methods and driver installation methods of Access Point. 3) Enter a wireless network name in the SSID text box. 4) Select WPA-PSK...

User Manual - Page 12

... not, click the Start button. 5) Click OK to configure my wireless network settings. 5) Click View Wireless Networks. 6) Select the wireless network from the shortcut menu. 4) In the Wireless Zero Configuration Properties (Local Computer) dialog box, check whether Service status is connected to the HG530 through wireless connection. 8) Close the Wireless Network Connection dialog box. 9) In the...

User Manual - Page 13

... to the Web-Based Configuration Utility For safety reasons or to make the password easy to remember, you can restore the default settings of the HG530 by pressing and holding the Reset button for over six seconds. To change the password, do as follows: 1. Therefore, use this function with caution. 11...

User Manual - Page 14

... the authentication type WPA-PSK as follows: 1. In the navigation tree on the HG530. Enter an access password in the same way. Select the Enable or Disable option button of Access Point. 4. The WLAN indicator shows whether the wireless network function is enabled. Log in the navigation tree to the Web-based...

User Manual - Page 15

...-based configuration utility. 2. Select Factory Default Settings. 4. Ensure that the IP address of the HG530 through the Web-based configuration utility, do as follows: 1. To log in to the Web-based...change the IP address successfully, you can restore the default settings of the computer is powered on the rear panel. To restore the default settings through the Web-based configuration ...

User Manual - Page 17

To restore the default settings of the terminal, power on the System Management page. Take a computer that runs Windows XP as the local area network (LAN) IP address of the terminal. In the Network ...

User Manual - Page 18

...the static IP address for a long time, perform further checks as follows: 1) Ensure that the power switch of the terminal is off , contact an authorized maintenance center. 2. In Preferred DNS server ... In IP address, enter 192.168.1.100. If you can I cannot visit Web sites through the power adapter. If the voltage is unsteady, for about the IP address of the terminal is on the ...

User Manual - Page 19

...network adapter is installed, do as follows: 1) Stop the PPP dialing software and then power off the terminal. Check whether you have entered the correct user name and user password ... pane of the Computer Management window, click Network adapters to dial again. 17 After five minutes, power on . If the ADSL indicator still blinks, contact your network service provider. 3. Check whether the...

User Manual - Page 22

...WLAN of the terminal are used for accessing the terminal configuration page. 20 Ensure that the power supply of the terminal works properly and that are properly connected. 2. To delete the settings ...of the WLAN are affected. 4. Then click Remove. 5) Delete all the other wireless network connections from your computer and ensure that is in another direction. 5. If your ...

User Manual - Page 24

... in routing mode. z No WAN connection is set up . 22 The HG530 is set up . 7 Appendix 7.1 Indicators Indicator Power ADSL Internet Status On Off Blinking On Off Blinking On Off Description The HG530 is being activated. The HG530 is being transmitted. z The HG530 works in bridge mode or in routing mode. z The WAN connection is...

User Manual - Page 25

... Number 1 2 3 Interface or Button WLAN ON/OFF Power Description It is set up . It is enabled. z The wireless network function is used to connect the power adapter. 23 It is the power switch and is disabled. The wireless network function is used to power on or power off the HG530. Indicator Status WLAN Blinking On LAN1 LAN4 Off...

User Manual - Page 26

...splitter. 7.3 Default Settings Parameter Subnet mask of the LAN interface IP address of the HG530. It is used for logging in to restore the default settings of the LAN ...configuration utility DHCP server function Wireless network function Setting 192.168.1.1 255.255.255.0 admin admin Enable Enable 7.4 Technical Specifications Item Entire-device power supply Specification 12 V DC, 0.5 A...

User Manual - Page 27

Item Specification Entire-device power consumption Ambient temperature for operation Relative humidity for operation Dimensions (L × W × H) Weight Standards DSL transmission rates < 6 W 0°C to 40°C (32°F to 104&#...