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Huawei Ascend D quad Support Question

Huawei Ascend D quad Support Question

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Question posted by missalicia83 on November 25th, 2012

Caller Id

All of my incoming calls display as "unknown" on my HUAWEI ascend ll  Caller ID. How do I fix this? I called customer service but they said I cannot be on the phone while they look at the problem and I have no other phone to call on besides it.

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Related Huawei Ascend D quad Manual Pages

User Guide - Page 3

...31 Text Input 33 Using the Onscreen Keyboard 33 Switching Between Text Input Methods 33 Huawei Input Method 33 Using the Android Keyboard 34 Editing Text 35 Using the Landscape ...for a Message 38 Customizing Message Settings 38 Setting the Message Ringtone 38 Using Talk 39 Data Connection 41 Turning On Mobile Data Services 41 Using Wi-Fi 41 Sharing Your Phone's Data Connection 43...
User Guide - Page 6

... for choosing the HUAWEI Ascend D1 quad (U9510) smartphone. Be sure to carefully read the function descriptions, operating instructions, and safety precautions described in your phone. Warnings and precautions... Thank you to solve a problem quickly and efficiently. The actual appearance and display features will depend on the specific phone purchased. Help you for your data may be...
User Guide - Page 10

Charging the Battery Your mobile phone has an internal rechargeable battery. To replace the battery, contact Huawei or an authorized service provider. 1. While the battery is charging, the status indicator shows the battery level or charging status. • Steady green: The phone is charging and the battery level is high or full. • Steady yellow: The...
User Guide - Page 11

... displayed in Mobile networks. 6 If your phone is extremely low on power, it displays a message. When the battery life becomes noticeably shorter after you do not need 3G services, select the Use only 2G networks check box in the notification bar while the battery is fully charged. To replace the battery, contact Huawei or an authorized service...
User Guide - Page 27

...touch to switch to place a call. Making a Call from Contacts 1. On the Phone screen, touch tab. 2. Calling To make a call. Making a Call from the Call Log 1. Enter a phone number. 3. Touch to make a call, you can manually enter phone numbers on hold to answer an incoming call, forward the incoming call to that number. 22 Touch a contact to the call log, or use voice...
User Guide - Page 29

• Reject the call: Drag to the left. • Reject the call and send a text message to edit the message that will be sent. 24 On the Phone screen, touch > Settings > Quick responses to the caller: Drag upwards.
User Guide - Page 31

... call , touch . Forwarding a Call Your phone can answer the new call forwarding function. 26 These services are already busy on a call switching function. To end the conference call waiting. Switching Between Calls To use this process is automatically placed on hold. Touch to your operators's call , you have connected to the second participant, touch to forward your incoming calls...
User Guide - Page 32

The caller is also informed that you are busy on other calls and calls received when your phone is prompted to the voicemail function and obtain your voicemail number: 1. To set all incoming calls to be forwarded to your voicemail messages, press and hold and answer the incoming call waiting function enabled, your phone plays an alert if someone calls you...
User Guide - Page 46

Select the Data enabled check box. • Mobile networks services are provided by your phone. Note that changing these settings may incur data traffic charges. Using Wi-Fi Your phone can connect to a Wi-Fi network to display the settings screen. On the Home screen, touch > Settings. 2. On the Home screen, touch > Settings. 2. In the WIRELESS...
User Guide - Page 47

...will be displayed when your phone connects to the Wi-Fi network preferentially and switches to the mobile network when Wi-Fi is also called fast ...displayed options menu. 3. It simplifies the setup of complex settings on the Wi-Fi hotspot management software, the WPS function allows you to Wi-Fi Using WPS Wi-Fi Protected Setup (WPS) is unavailable. • To add a new Wi-Fi hotspot Service...
User Guide - Page 49

... hotspot. 44 On the Home screen, touch > Settings. 2. On the Home screen, touch > Settings. 2. Select the USB tethering check box to share your mobile network. Sharing Your Phone's Data Connection as a mass storage device at the same time. • Using USB tethering will incur data traffic charges. In the WIRELESS & NETWORKS section...
User Guide - Page 51

... box. When 2 data traffic reaches the preset limit, your phone's mobile networks data connection will be turned on to configure data control and query data usage. After setting the data usage cycle, touch Set. On the data usage settings screen, touch to display the options menu and you will be disabled. 46 5 Scroll...
User Guide - Page 56

...download the attachment. Touch SAVE to display the 2. Customizing Email Account Settings 1. Touch the Attachment tab to display the 2. To change the default storage ...customize. 3. By default, downloaded files are saved to the email. Touch the account you want to view. 2. 2. Deleting an Email Account 1. Touch or > Reply all to reply to the Download folder in the phone...
User Guide - Page 61

... application list. > Settings > Apps > ALL 2. No charges are incurred by size to re-arrange Security Guard Security Guard is integrated with your phone blocks calls and messages from contacts on the 56 In the application list, touch the applications by size. > Sort by the use of incoming calls. encrypting messages, calls, and files, Password Safe;
User Guide - Page 62

...private contacts and view records of messages and calls from or to them, touch Privacy center. • To securely record and encrypt your account IDs and passwords, for example, for online banking ... and blocking functions, go to service. > Settings > Enable • To specify whether to enable or disable Enable service at phone startup, go to phone startup. > Settings > Enable service at 57
User Guide - Page 77

... installation is installed on your PC using MTP and HiSuite, or by setting your phone as an installer to the music playback screen, open the notification bar and select .... 3. Your PC will continue to play in the background. 2 Activate or deactivate the Dolby Mobile sound effect. 3 Display the playlist. 4 Progress slider, showing the playback progress of the current song. Touch to pause...
User Guide - Page 99

... soaked or washed in liquid. 94 Do not switch on your mobile phone when it is prohibited to use your mobile phone while driving. Switch off your mobile phone near medical apparatus. The phone may affect the performance of the aircraft. Do not use phones or when the phone may cause interference to control equipment of these devices. Follow...
User Guide - Page 100

... applications on them. Do not allow children to use of wireless devices. Otherwise your mobile phone. Several measures are allowed to service or repair the phone. Only qualified personnel are 95 Strictly follow the relevant instructions of explosions. Keep your mobile phone and its accessories. Use only approved batteries and chargers to avoid the risk of...
User Guide - Page 102

... be able to share your personal information and data, please contact mobile@huawei.com. Customers shall not in any means without prior written consent of Huawei Technologies Co., Ltd. As a result, a third-party may provide detection and diagnostic information to improve their products and services. • If you have concerns about the security of your...
User Guide - Page 113

... Playing a Playlist 70 Playing a video 66 Playing an Audio File 71 Portable Wi-Fi Hotspot 44 Powering Your Phone Off 8 Powering Your Phone On 8 Recording a Video 66 Rejecting a call and sending a message to the caller 23 Rejecting a Call 23 Removing an Account 75 Removing the microSD Card 4 Replying to a Message 38 Replying to an Email...

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