Question posted by jennahendricks2 on December 31st, 2015
Cancelling
I am trying to cancel a booking due to a death in the family and I can't get a hold of them. I am on hold for about a half hour , the itinary number doesn't work. Nothing but problems How do I cancel NOW thanks
Current Answers
Answer #1: Posted by waelsaidani1 on December 31st, 2015 9:12 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hotwire Hot Rate rentals are final and cannot be cancelled, refunded, changed, exchanged or transferred. Your account will be charged for the total price shown, regardless of whether the reservation is used. This is how agencies better manage their unsold rental cars, and that's a big reason why we can offer you great travel deals.
On the other hand, regular-rate reservations may be cancelled without penalty. To cancel your reservation, log in to your Hotwire account, and click, "My Account."
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