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Hoover U8315960 Support Question

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Question posted by lindseysievers on November 23rd, 2011

Self Cleaning Hepa Filter Will Not Turn

I bought a hoover 2 windtunnel 2 on ebay a few months ago from company that refurbishes vaccums. I love the vaccum but just today noticed that the hepa filter was not turning at all and in the manual it does not give any suggestions on what to do to fix this issue. I would appericate any help that you could give me

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Related Hoover U8315960 Manual Pages

Manual - Page 1

® TM Owner's Manual English § pages 3-20 ESPAÑOL § pág 21-30 Thank You for choosing HOOVER®! www.hoover.com

Manual - Page 3

... instructions Owner's Manual English §...cleaning tool brush roll . 15-16 Replacing powered pet hair cleaning tool belt 16 Thermal protector 16 Service 18 Troubleshooting 19 Warranty 20 Parts & accessories mail reorder form 31 © 2006 The Hoover Company www.hoover...Hoover Sales and Service Center or Authorized Hoover Warranty Service Dealer. • Use vacuum...8226; Always turn off and...

Manual - Page 5

.... Place bottom of tool into recessed area first, pivot tool up " into place. The hose connector swivels 360° for convenience. 6 The powered pet hair cleaning tool (I 4 To remove the telescoping handle/wand for tool use, push down either release latch (E) and pull upwards to release. Remove telescoping handle/wand E E Attach...

Manual - Page 6

... not fit fully in any way. 06 Your model will fit in a polarized outlet only one of your cleaner. Dusting brush 20. Powered pet hair cleaning tool 4. Hose clip 18. Handle release pedal 24. Cleaner description Features 8 Use the following to identify the parts and features of the two illustrations shown...

Manual - Page 7

... located at LOW. Using the cleaner DO NOT USE CLEANER OUTDOORS OR ON DAMP OR WET SURFACES. The Surface Selector turns to allow you to push, turn agitator brush roll OFF when cleaning hard floors. 14 Grasp the end of the cleaner body. Plug cord into position. (Cont'd) ¡ 07 Automatic agitator brush...

Manual - Page 8

...from whipping, hold plug and press on carpets and floors; The clean light (green) will come on the back of the way while vacuuming, position cord in cord clip (D), located on . Carrying cleaner ...handle. 20 With red and green lights, the DirtFINDER™ system alerts the user to clean. 08 When the dirty light is removed. operating position for reaching under the carrying handle and...

Manual - Page 9

..., and registers. The hose can be extended by pushing it directly to the cleaner. ® Cleaning lightweight flexible rugs 21 Stand on both sides of the front of the cleaner to remove dirt in..., lower nozzle, and use when the handle is completely off the rug. Crevice tool use for the cleaning task. Twist tool slightly to the edge of carpet or furniture. A. D. E. F G 24 F....

Manual - Page 10

... extra reach hose. Rinse with a damp cloth. The hose connector swivels 360° for stair cleaning. Remove regular hose from bottom to top. Align the button (C) on hose connector with hole (D)... on the end of the stairs. Attach the floor brush to turn cleaner OFF. Slide the extra reach hose end onto the hose connector until the button "pops...

Manual - Page 11

... bag quickly while vacuuming. ture which can be closed off to prevent dirt from time to assure that you are using the cleaner on -line at www.hoover.com, or using the reorder form at peak performance. If you use only Genuine HOOVER® HEPA Filtration Type W2 (patent pending) disposable filter bags, part No...

Manual - Page 12

... 39 Push new bulb straight into position. Tuck in grill. Hand wash filter with tray (C). Should you want to buy This cleaner uses a T3 1/4 wedge base bulb, HOOVER part no. 27313107. Headlight Headlight replacement What to replace this filter, ask for HOOVER part No. 38765031. Remove bag door (Fig. 32). Excessive force is flat...

Manual - Page 13

...Turn cleaner OFF and disconnect from electrical outlet. ® What to remove from brush roll cavity. 43 Holding agitator brush roll with one hand. Lift off the agitator brush roll. To maintain cleaning...a new agitator brush roll, ask for HOOVER part no. 48414140. C E D 42 Pull up . Place handle in one hand; tom plate while turning agitator brush roll. the belt in the...

Manual - Page 14

...HOOVER part No. 48414088. Remove tool from hose and turn it so bottom faces up. gular slot (F) on the powered pet hair cleaning tool are worn, the agitator brush roll should not need replacement. Turn...Do not attempt to last the lifetime of agitator brush roll into place. Powered pet hair cleaning tool Agitator brush roll B When agitator brush roll brushes on side of tool and remove ...

Manual - Page 15

... 53 8. The belt can be replaced. Replace belt When replacing belt, ask for HOOVER part No. 38528037. 1. Replace with new belt. (Cont'd) ¡ 15 Pivot...brush roll. However, if the belt is not normally replaced. Turn agitator brush roll, to last a long time and is ...Belt replacement Inspect the belt The powered pet hair cleaning tool belt is designed to make sure it should ...

Manual - Page 16

... flat sides of filter bag. If the thermal protector continues to activate after following steps to a blockage in tool housing and snap into your cleaner may be due to check for 30 minutes, the thermal protector automatically resets and cleaning may have accumulated on the agitator brush roll. Turn the cleaner over and...

Manual - Page 17

...17 Clear blockage. 60 1. Remove bottom plate, belt guard and turbine as described in and turn ON. Check for blockage. If there is suction, continue with step 6. Remove wand from ... Disconnect powered pet hair cleaning tool from wand. 5. Remove hose from hose. Check airflow path Check wand ® Check powered pet hair cleaning tool A 58 4. Turn cleaner OFF and discon-...

Manual - Page 18

... - If further assistance is equipped with this cleaner OR Checking the Yellow Pages under "Vacuum Cleaners - Always identify your cleaner To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Sales and Service Center or Authorized Hoover Warranty Service Dealer (Depot) by the complete model number when requesting information or ordering parts...

Manual - Page 19

... blockage (see "Clearing blockages" section). Select a higher carpet height setting on the Surface Selector control dial. Cleaning tools won 't turn . Change filter bag. Too much pressure being applied to push. Remove blockage. Agitator brush roll brushes aren't turning. Continue using the check list below. What's the problem? What's the problem? What's the solution? Select...

Manual - Page 20

..., in accordance with the Owner's Manual against original defects in material and workmanship for warranty service, transportation will be required before service is rendered. 1. Hoover Authorized Warranty Service Dealers (Depots) ...it is purchased. however, if you , all labor and parts to place this manual. Proof of date of purchase may also have other rights which it to this appliance...

Manual - Page 31

..., Hoover Sales & Service Centers, on Card Signature (Required Daytime Phone & Area Code ¢ residents only. ¢ 31 ¢ PARTS & ACCESSORIES MAIL ORDER FORM ® Item Description HEPA Filtration Type W2 filter bags Allergen Filtration Type W2 filter bags Headlight bulb Furniture nozzle Bare floor brush Crevice tool Dusting brush Crevice tool Powered pet hair cleaning...

Manual - Page 36