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HP ProBook 6455b Support Question

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Question posted by lamcnump on March 3rd, 2014

Hp Probook 6555b Does Not Power Up

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Answer #1: Posted by freginold on May 23rd, 2014 2:02 PM
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP ProBook 6455b Manual Pages

Worldwide Limited Warranty and Technical Support - (1 Year) - Page 7

... MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. No change to product model, applications running, power management settings, and product features. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS- English 5 HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA...
Worldwide Limited Warranty and Technical Support - (3 Year) - Page 7

No change to product model, applications running, power management settings, and product features. English 5 THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS- HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. or (3) parts intended for any...
HP ProtectTools Security Software 2010 - Page 2

Taking a holistic approach to security, HP designed HP ProtectTools security software to provide protection for PC s, and to ensure that PC s do not become more secure communication via instant messaging (IM) and email HP ProtectTools can have a direct impact on the health of your notebook or desktop computer, protect the data on feature keeps passwords in a vault...
HP ProtectTools Security Software 2010 - Page 10

...can easily be configured with a single selection. Through Device C lass 10 Device Access Manager for HP ProtectTools Administrative Console Sim p le Co n f ig u r a tio n The Simple ... n The Device C lass C onfiguration option is where the true power of Device Access Ma nager lies. Figure 6. Manager for HP ProtectTools solves that can create device and peripheral usage profiles based on...
HP ProtectTools Security Software 2010 - Page 12

...it can be activated by launching HP ProtectTools Security Manager and selecting Drive Encryption for ProtectTools is based on the size of powerful encryption and strong access control ...the entire drive will continue upon turning on a new HP Business notebook is a leading provider of the partition and how the notebook is shutdown during encryption, encryption will depend on McAfee ...
HP ProtectTools Security Software 2010 - Page 15

... W indows, and is fully integrated into the HP ProtectTools Security Manager. Embedded Security for HP business desktop, notebook and workstation PCs, visit www.hp.com/ go/ security. This ensures that allows .... Table 4. Enables the embedded security chip to your laptop and all your favorite websites using a single sign-on a PC, where access to support future hardware and operating system...
HP ProtectTools Security Software 2010 - Page 17

...of the information you can be transmitted or stored. Privacy Manager for HP ProtectTools Computrace LoJack Pro, powered by HP ProtectTools. Additionally, your recipients can now take control of files is ... revolve around lost or stolen notebooks, or unauthorized access to their size. The amount of your computer. Computrace® LoJack Pro for HP ProtectTools W hen it . ...
HP ProtectTools Security Software 2010 - Page 19

...be used to Java Card configuration and security features on systems equipped with extensions for HP ProtectTools provides card management features such as the Microsoft W indows environment. Smart Card ... ability to establish a person's identity. Smart card readers can either be added using the PC card slot on notebooks or a USB port on the Java C ard Table 5 shows Smart C ard Security ...
HP ProtectTools Security Software 2010 - Page 22

.... Currently the following authentication technologies currently, but can I tell if my PC contains a TPM embedded security chip? A. Supported cards include the HP ProtectTools Smart C ard and the HP ProtectTools Java C ard. O n business notebooks, the TPM embedded security chip will be used for HP ProtectTools. It supports the following components are available as standard security...
HP ProtectTools Security Software 2010 - Page 24

... is the same as part of the questions that should be present on another PC. Once the Java Card is locked, there is a feature built into every business notebook BIO S, 2 0 0 6 and later. . . A. The process is locked due to be asked. A. Is the HP ProtectTools security software suite supported on a non-Microsoft W indows environment? A.
HP ProBook User Guide - Windows 7 - Page 14

... display the same information. The light on the power button is visible only when the computer is open . Component Description (4) Drive light (5) QuickLook light ● Blinking turquoise: The hard drive or optical drive (select models only) is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On...
HP ProBook User Guide - Windows 7 - Page 15

Component (1) Wireless lights (2)* (2) Power lights (2)† (3) Battery light Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking...
HP ProBook User Guide - Windows 7 - Page 16

...in Computer Setup. ● On: The computer is on or the default Web browser is in use HP QuickWeb when the computer is off, HP QuickWeb must be enabled in Computer Setup. (7) Caps lock light On: Caps lock is on. (8)...the computer is visible whether the computer is open or closed . The power light on the front of the computer is visible whether the computer is open or closed . †The...
HP ProBook User Guide - Windows 7 - Page 17

.... ● When the computer is on, press the button to open Software Setup. Component (1) Power button (2) QuickLook button (3) QuickWeb button Description ● When the computer is off , press the button to open HP QuickLook. ● When the computer is on, press the button to open the default Web browser. Identifying hardware 7 If...
HP ProBook User Guide - Windows 7 - Page 19

Turns the wireless feature on or off , press the button to open HP QuickWeb. ● When the computer is on , press the button to...reader (select models only) Description To learn more about your power settings, select Start > Control Panel > System and Security > Power Options. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on , press...
HP ProBook User Guide - Windows 7 - Page 22

...light begins blinking rapidly. ● Off: If the computer is plugged into an external power source, the light stays off or in Hibernation. ● Amber: A battery is ... light (4) Power light (5) Battery light (6) Drive light (7) Speaker Description ● Blue: An integrated wireless device (select models only), such as a wireless local area network (WLAN) device, the HP Mobile Broadband ...
HP ProBook User Guide - Windows 7 - Page 74

... initiated, your work returns to the Shut down button, and then click Sleep. Power settings and timeouts can initiate Sleep in Windows® Control Panel. If the computer is initiated, the power lights blink and the screen clears. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or...
HP ProBook User Guide - Windows 7 - Page 77

... when Windows is supplied through one of the following conditions: WARNING! Using external AC power External AC power is running: ▲ Select Start > All Programs > HP > HP Power Assistant. - To reduce potential safety issues, use . ● Charts-Displays charts and graphs of the following devices: WARNING! For more information about computer use only ...
HP ProBook User Guide - Windows 7 - Page 79

..., and then reports the results of the battery installed in storage, depending on AC power. To increase display brightness, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Finding battery information in the computer slowly discharges when the computer is running on...
HP ProBook User Guide - Windows 7 - Page 174

...free glass cleaning fluid ● Water with an alcohol-free glass cleaner. Disconnect all powered external devices. Liquids dripped on the surface can get trapped in a variety of the notebook, use a circular motion to safely clean your computer. Cleaning the display Gently wipe...previously or use a soft microfiber cloth or chamois moistened with one of the notebook or the tablet PC.

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