HP ProBook 6360b Support Question
Find answers below for this question about HP ProBook 6360b.Need a HP ProBook 6360b manual? We have 5 online manuals for this item!
Question posted by danielkopacko on February 15th, 2013
Start Up Issues
When my probook starts up the screen is just black with the cursor on it. What should I do to fix this? The power is on and everything is starting but the screen stays black.
Current Answers
Answer #1: Posted by hzplj9 on February 15th, 2013 3:25 PM
It sounds like your laptop may have lost its O/S or the hard drive has failed. If you have a boot-able CD then attempt a boot from that to see if it is a hardware issue with the motherboard or the software on the hard drive is corrupt. Check that your hard drive is connected correctly into its housing if it is accessible from the outside. I have attached a link to HP which may give you additional help in diagnosing your problem. Try a reset of the PC by removing all the power from the PC by removing the battery and power supply, leave a few minutes and try again.
https://support.hp.com/us-en?openCLC=true
If you still have issues then post another question with as much information as you can give.
Related HP ProBook 6360b Manual Pages
Similar Questions
My Probook 4420s Screen Is Flickering
my probook 4420s screen is flickering
my probook 4420s screen is flickering
(Posted by suppinangady 9 years ago)
Hp Probook 4420s Screen Is Flickering
hp probook 4420s screen is flickering- no flickering noticed when conected to external monitor
hp probook 4420s screen is flickering- no flickering noticed when conected to external monitor
(Posted by suppinangady 9 years ago)
Hewlett Packard Laptop Probook 6460b How To Unlock Keyboard
(Posted by beEl 10 years ago)