Get support for HP Photosmart Premium e-All-in-One Printer - C310

HP Photosmart Premium e-All-in-One Printer - C310 Support Question

HP Photosmart Premium e-All-in-One Printer - C310 Support Question

Find answers below for this question about HP Photosmart Premium e-All-in-One Printer - C310.
Need a HP Photosmart Premium e-All-in-One Printer - C310 manual? We have 2 online manuals for this item!
Question posted by debbie11614 on December 19th, 2014

Why Will My C310 Printer Not Recognize The Black Cartridge After Its Been Replac

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by TheWiz on December 19th, 2014 1:19 PM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
1,100
points
I recommend calling HP support at 800-474-6836. They should be able to walk you through some troubleshooting for the printer.

Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

...Setup Wizard. Remove all models 2 Unpack printer. Register your HP Photosmart 3 Features and tips 4 What's new? PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify ...Photosmart, including how to guide you have a WPS router, press the WPS button on the display to set up a networked printer connection and install ink cartridges. Web Services 5 Network Printer...
Reference Guide - Page 2

...: 1. Remove the CD from your computer's CD drive, and then disconnect the printer from your computer's CD drive. 2. On the desktop, open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes (XP) Look to this HP Photosmart. Check the power cord. •• Make sure the power cord is working...
Reference Guide - Page 4

.... Use the Scan menu on the printer display, select Tools, then select Display Estimated Levels. •• Photo Black cartridges are scanning to Card, or Reprint. Choose a scan shortcut: Photo to File, Photo to Email, or PDF Document. •• If you are compatible with the HP Photosmart software. •• Onscreen Help includes...
Reference Guide - Page 5

...publicizes this printer only with the power adapter supplied by default does not respond to a network with an Internet connection. •• Press the Wireless button on the HP Photosmart front ... updates are allowed to send email to your printer's email address from your computer or mobile device, and both the email message and recognized attachments will print. •• HP ePrint...
Reference Guide - Page 6

... wireless network connection If you can switch the connection to a wireless network connection by following these steps. Click Start, click HP, click Photosmart C310 series, then click USB to connect the printer. 4. Keep your computer, you initially set up a wireless connection, go to the Wireless Printing Center site: www.hp.com/go to...
Reference Guide - Page 8

... covered HP product is inconsistent with local law, this Warranty Statement is distributed by HP. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is covered by...
User Guide - Page 3

... Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges...
User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...
User Guide - Page 7

... to as the tray extender) 8 Paper-width guide for the main tray 9 Main tray (also referred to as the input tray) 10 Output tray 11 Cartridge door 12 Memory Card slots 13 Memory Card slots LED 14 Wireless LED • Top and rear views of the printer Get to know the HP Photosmart 5
User Guide - Page 8

.... Click here to go online for more information. Get to know the HP Photosmart 6 Get to know the printer: • Learn about Print Apps Manager for printing recipes, coupons, other content from the web, simply and easily. Chapter 2 15 Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port...
User Guide - Page 9

This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • Scan to a computer • Replace the cartridges • Copy text or mixed documents • Load media • Clear the paper jam from the two-sided printing accessory. How do I? 7 How do I ? 3 How do I ?
User Guide - Page 16

... print success Use the following tips to print successfully. Turn product off. 2. Replace two-sided printing accessory. Genuine HP cartridges are designed for this topic. Print tips • Use genuine HP cartridges. View the animation for and tested with HP printers to help you can check the ink levels in the animation may not...
User Guide - Page 23

... shows an estimate of the amount of different ways, including in the cartridge after it is displayed. 2. NOTE: 1 If you receive a low-ink warning message, consider having a replacement cartridge available to Print Settings, and then click Printer Toolbox. NOTE: 3 Ink from the HP Photosmart Software 1. For more information, see www.hp.com/go/inkusage. Related...
User Guide - Page 24

... for working with cartridges Open cartridge access door. 22 Work with ink Replace the cartridges To replace the cartridges 1. Open cartridge access door. Pull the orange tab and remove the cartridge from slot. 3. b. a. Check that power is on cartridge, then remove it from the packaging. a. Press tab on . 2. Remove cartridge. Work with cartridges Chapter 6 Related topics...
User Guide - Page 25

... remove it clicks into slot until it from packaging. Match color icons, then slide cartridge into place. Work with cartridges Wait for print carriage to move to snap it off. a. c. Replace the cartridges 23 Insert new cartridge. b. Remove cartridge from slot. 4. Twist orange cap to center of product. b. A forceful twist may be required to remove cap...
User Guide - Page 27

... down into the correct slots. You do not need to replace the ink cartridges until print quality becomes unacceptable. • Photo and Photo Black cartridges are designed for and tested with HP printers to help you produce great results, time after time. • Consider getting replacement ink cartridges when you receive an ink alert message. Work with...
User Guide - Page 31

... is configured to connect to a series of the reserved drive letters and you will provide other device on the display. • If your computer is not connected to a network, run the ...to the network. NOTE: (1) If the HP Photosmart is currently connected to use a networked printer: • When setting up the wireless networked printer, make sure that your computer is already on ...
User Guide - Page 34

...paper) 10 (20 lb. Specifications Technical specifications for the HP Photosmart are using a USB cable less than or equal to use the cartridge in the Readme file. NOTE: You can continue to 3 ... length to minimize injected noise due to collect the product's usage information. For information about the printer resolution, see the Product Data Sheet at www.hp.com/support . paper) 25 15 25 ...
User Guide - Page 35

...model) • Maximum copy reduction ranging from 25-50% (depends on model) Ink cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Print specifications • Print speeds vary according to the complexity of the document ... • Digital image processing • Maximum number of supported media sizes, see the printer driver.
User Guide - Page 47

... specifications 32 P paper specifications 32 phone support 27 phone support period period for support 27 photo paper specifications 32 print specifications 33 printer found screen, Windows 29 R recycle ink cartridges 35 regulatory notices regulatory model identification number 39 wireless statements 41 S scan scan specifications 33 security network, WEP key 29 system requirements...

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Photosmart Premium e-All-in-One Printer - C310 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.