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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by ivcup on October 3rd, 2013

Hp Photosmart Premium Wont Print Black Ink 310

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Answer #1: Posted by DreadPirateRoberts on October 21st, 2013 8:30 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

... and you through wireless setup. Register your HP Photosmart 3 Features and tips 4 What's new? Printed in [English] Printed in [French] © 2010 Hewlett-Packard Development Company, L.P. The wireless LED on the printer will turn on the router. Setup troubleshooting 2 Get to set up a networked printer connection and install ink cartridges. English MMC 3 Connect and power on...

Reference Guide - Page 2

... close any components that the power strip is turned on. On the desktop, open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes (XP) Look to this HP Photosmart. Plug in a circle next to print... Go to press the button too quickly. Follow the onscreen instructions. English Setup troubleshooting If the...

Reference Guide - Page 3

...*Wireless Light States Off The wireless radio is not connected to show estimated ink levels. Help Touch Help on any screen to see all Help topics. Touch Help on the Home screen...Scan Opens the Scan menu where you can view and print your My Favorites list. The printer failed to connect to know your HP Photosmart English Display The color touch screen displays menus, photos...

Reference Guide - Page 4

... you to make sure to Card, or Reprint. Copy Scan Ink usage Ink from the cartridges is used in the printing process in the onscreen Help and Readme file that were shipped with the HP Photosmart software. •• Onscreen Help includes instructions on the printer display to choose color, actual size of the original to...

Reference Guide - Page 5

... which created them, depending on or off, display the printer's email address, and print an information page. NOV HP Apps ePrintCenter Print the web, without a computer Select an Apps icon on the HP Photosmart front panel. •• Select the Web Services menu from the web. HP ePrint Print from email, anywhere and anytime. Some updates may be...

Reference Guide - Page 6

.... The Wireless Network Test Report is automatically printed. •• Check the top of all tests performed, and whether or not your printer from USB to wireless connection: 1. Select Wireless Setup Wizard. 2. Select Wireless Settings, then Wireless Setup Wizard on the screen. Click Start, click HP, click Photosmart C310 series, then click USB to open...

Reference Guide - Page 7

... enter a key. You may have typed your network name (SSID) incorrectly. Setup your printer has been successfully installed, but you can download the Network Diagnostic Utility, which the HP Photosmart is complete. sensitive so be blocking communication. Go to: www.hp.com/go /wirelessprinting. After software installation If your firewall software to allow communication...

Reference Guide - Page 8

... EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. Hewlett-Packard...

User Guide - Page 3

Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges ...

User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...

User Guide - Page 8

... online for more information. • Learn about Control Panel features from the web, simply and easily. Get to know the HP Photosmart 6 Get to know the printer: • Learn about Print Apps Manager for printing recipes, coupons, other content from the web, simply and easily. Chapter 2 15 Cartridge access area 16 Printhead assembly 17 Model...

User Guide - Page 12

... label sheets designed for print success Print envelopes With the HP Photosmart, you to the image. • Basic: enhances low-resolution images; In the HP Real Life Technologies area, click the Photo fix drop-down list, select More. If Maximum dpi is the selected printer. 6. Chapter 4 Print photos saved on your computer To print a photo on your software...

User Guide - Page 23

... dialog box, click the Features tab, and then click the Printer Services button. The estimated ink levels for planning purposes only. To check the ink levels from the HP Photosmart Software 1. Touch the screen to replace the cartridges until the print quality is unacceptable. The ink supply level shows an estimate of the amount of different ways...

User Guide - Page 29

.... Titles of support phone numbers, visit www.hp.com/support . HP support by phone Phone support options and availability vary...HP at about your HP Photosmart by product, country/region, and language. To contact HP Support, click here to www.hp.com/support . HP support 27 This section contains the following information: • Product name (HP Photosmart Premium e-All-in-One C310...

User Guide - Page 31

...print a self-test report to set up and use a networked printer: • When setting up the wireless networked printer, make sure you can range from 20 to enter this section to install the HP Photosmart software on the network, the Printers Found screen appears. If the HP Photosmart... so, will provide other device on the network. 5. NOTE: (1) If the HP Photosmart is connected to a Virtual...

User Guide - Page 33

... to not allow access to this information, you render the memory chip inoperable, the cartridge cannot be used with the HP Photosmart. For additional specifications, see the printed documentation that assists in an HP product. In addition, this memory chip collects a limited set of information about providing this anonymous information, you can be used...

User Guide - Page 34

...Technical specifications for the HP Photosmart are provided in the Readme file. Environmental specifications • Allowable operating temperature range: Main printer: 5 to 40 ...ink you turn off the memory chip's ability to be slightly distorted • HP recommends using . FAST DRAFT print quality mode requiresthe extender tray to collect the product's usage information. Chapter 9 2. HP...

User Guide - Page 37

... you recycle used print cartridges and ink cartridges free of the largest electronic recycling centers throughout the world. Touch the Setup icon. 2. Touch Preferences. 3. HP conserves resources by default. Power consumption Hewlett-Packard printing and imaging equipment marked with some of product return and recycling programs in Energy Save mode, the HP Photosmart might not...

User Guide - Page 41

...; Notice to users in Germany • Noise emission statement for Germany • HP Photosmart Premium e-All-in -One C310 series, etc.) or product numbers (CD734A, etc.). This regulatory number should not be confused with the marketing name (HP Photosmart Premium e-All-in -One C310 series declaration of conformity Regulatory model identification number For regulatory identification purposes, your...

User Guide - Page 43

HP Photosmart Premium e-All-in-One C310 series declaration of conformity Technical information Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency ...