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HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

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Question posted by flrdnceza1 on September 3rd, 2013

Hp Printer C410 Wont Even Recognize Black Ink Cartridge

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 9:10 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
100
points
Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

  • 'Cartridge Problem'
  • 'Incompatible Cartridge'
  • 'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

Reference Guide - Page 2

...Be sure to turn on. • Alternatively, you through setting up and connecting the HP Photosmart, including inserting ink cartridges and setting up on the display as it snaps into place. 4 Connect and power... the setup wizard on the printer display to install a faceplate on the HP Photosmart. For computers without a CD/DVD drive, go to www.hp.com/support to download and install the ...
Reference Guide - Page 5

.... Photo: Opens the Photo menu for you to a connected computer or photo memory card. Scan: Opens the Scan menu for your HP Photosmart Start Fax: Sends or receives a black-and-white or color fax. Help: Provides help about the current display. Print Photos: Prints the photos selected on the display. English OK To move between...
Reference Guide - Page 11

... to enforce such disclaimers or limitations; Software, media, parts, or supplies not provided or supported by this HP Limited Warranty. c. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until...
User Guide - Page 43

... acceptable. Shows that there is set up to receive faxes automatically. You should replace the ink cartridge when the print quality is not showing, you will have to receive faxes manually. Display icons 41 This icon might appear if an ink cartridge contains non-HP ink. Get to know the HP Photosmart 17 Symbols: Enters symbols and asterisks for your...
User Guide - Page 102

... countries/regions. Replace the cartridges To replace the cartridges 1. Remove cartridge. Related topics Order ink supplies Order ink supplies To learn which HP supplies work with cartridges If it is not supported in your product, order supplies online, or create a printable shopping list, open the Printer Toolbox from the HP Photosmart Software ▲ In the HP Solution Center, click the...
User Guide - Page 105

... and evaluate a print quality report 103 Work with the printing system in the HP Photosmart. The product prints a print quality report that ink cartridge. If a cartridge shows very low ink levels and you can check the estimated ink levels from the control panel or HP Photosmart Software. To print a print quality report 1. NOTE: If the print quality report is...
User Guide - Page 106

... all the way across the page. Chapter 11 NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Look at the color bars in the middle of a different color, refer to the following steps. expected result 1 Black cartridge 2 Cyan cartridge 3 Magenta cartridge 4 Yellow cartridge 5 Photo cartridge • If any of the color bars are irregularly...
User Guide - Page 122

... Setup. 120 Solve a problem Check the ink cartridges to determine if the cartridges are installed properly. Printer service or repairs required as Best or Maximum dpi. 5. Check to install. 2. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit HP recommends that you do not remove an ink cartridge until a replacement is flat. Low...
User Guide - Page 123

... to highlight Print Quality Report, and then press OK. expected result 1 Black cartridge 2 Cyan cartridge 3 Magenta cartridge 4 Yellow cartridge 5 Photo cartridge Improve print quality 121 The product prints a print quality report that you find the print quality unacceptable, consider replacing that ink cartridge. Check the ink levels shown on the page. When you receive a low...
User Guide - Page 126

... the test page. Clean the ink cartridges if you are several levels of cleaning, and a new test page prints after each stage, review the quality of cleaning if the test page still shows streaks or fading. To clean the cartridges from the software a. e. c. To align the printer a. c. In the HP Solution Center, click Settings. Follow...
User Guide - Page 128

...most likely solution first. Go to determine which ink cartridge is causing the problem and replace it. If prompted, choose your country/region, and then click Contact HP for service. Contact HP support for information on the print quality page.... envelope flaps facing up and to replace the printhead or service the printer. If the previous steps did not resolve the problem, try to : www...
User Guide - Page 133

...ink levels Cause: The ink cartridges might have insufficient ink. For more information, see the documentation that came with your digital camera. Cause: You formatted the card on calling for information on a Windows XP computer. Digital cameras and other products use the FAT (FAT16 or FAT12) format and cannot recognize... overheats, the printer slows down to allow it to : www.hp.com/support....
User Guide - Page 203

... and ink cartridge error messages: • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink...
User Guide - Page 204

... solutions until the issue is missing, incorrectly installed, or not intended for each slot. Plug the power cord back in order, with printer preparation • Ink cartridge is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord.
User Guide - Page 205

... 2: Contact HP support Solution: Contact HP support for the HP Photosmart. Cause: There was currently configured. CAUTION: HP recommends that you set up and use the HP Photosmart, make sure you are using the correct ink cartridges for first time use in the message, and then contact HP support. Replace the affected ink cartridge(s) with the product. Incompatible ink cartridges Try...
User Guide - Page 219

... that you purchased genuine HP ink cartridges, go to: www.hp.com/go /anticounterfeit For more information, see: Replace the cartridges Cause: The product detected non-HP ink. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. CAUTION: HP recommends that you use genuine HP ink cartridges. Printer service or repairs...
User Guide - Page 220

...cartridges • Solution 2: Contact HP support Solution 1: Reinstall the printhead and cartridges Solution: Check to make sure the printhead and the cartridges are listed in some other product. Solve a problem Chapter 12 Previously used cartridge is installed, check the print quality. Open the ink cartridge... do not leave the ink cartridge outside of the printer for an extended period ...
User Guide - Page 231

... following solutions to resolve this did not solve the issue, try the next solution. Make sure the ink cartridges are properly installed 1. Solutions are properly installed • Solution 3: Clean the ink cartridge contacts • Solution 4: Contact HP support Solution 1: Insert all ink cartridges Solution: Make sure all of the product. If this error. To make sure the...
User Guide - Page 242

...Ink cartridge yield Visit www.hp.com/go/learnaboutsupplies for recycling has been incorporated into this product. Fasteners and other connections are easy to providing quality products in an environmentally sound manner. Environmental product stewardship program Hewlett-Packard is committed to locate, access, and remove using common tools. Black... about the printer resolution, see...Fax...
User Guide - Page 262

... test, fax 186 M maintenance diagnostic page 103 print quality report 103 margins incorrect 128 memory cards digital camera cannot read 131 error message 198 file unreadable 196 HP Photosmartcannot read 131 photos missing 196 troubleshoot 131 missing information from copy 139 ink cartridge 204 text from anywhere 69, 70 print quality report 103 printer found...

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