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HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

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Question posted by sodoso on December 25th, 2013

My Hp C410 All In One Cannot Receive Faxes

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Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

User Guide - Page 20

... modem? Please continue answering questions. 6. Do you have a computer dial-up connection? • Do you send and receive faxes directly to your telephone company at the same phone number you will use for fax calls on the HP Photosmart? Do you subscribe to a voice mail service through a dial-up modem. Yes, I have an answering machine...
User Guide - Page 21

... to question ring service on the same line 3 only.) Case D: Fax with a distinctive ring service on the back of the HP Photosmart. If you use the phone cord supplied in this section, set up the HP Photosmart as you might experience problems sending and receiving faxes. Voice calls and answering machine (You answered Yes to the port...
User Guide - Page 23

... not be able to send and receive faxes with the phone line. (DSL might be able to connect a DSL filter between the telephone wall jack and the HP Photosmart. The DSL filter removes the digital signal that can interfere with the HP Photosmart, so the HP Photosmart can communicate properly with the HP Photosmart. This special phone cord is different...
User Guide - Page 24

...specific phone equipment. Finish setting up the HP Photosmart 22 Finish setting up the HP Photosmart with the HP Photosmart. If you might not be able to the fax/phone port of your ISDN converter, ... you use . Chapter 3 3. Run a fax test. For example, you will interfere with any fax transmission, and you might be able to send or receive faxes with a PBX phone system or an ISDN ...
User Guide - Page 26

... wall jack to the HP Photosmart, you will not be able to incoming fax calls or the HP Photosmart cannot receive faxes. Now you need to answer calls manually, turn on this phone line, set up the HP Photosmart as described in this case; Run a fax test. 24 Finish setting up the HP Photosmart Finish setting up the HP Photosmart to your home or...
User Guide - Page 27

... 2-EXT on the back of the following, depending on top of the HP Photosmart cable which has a wall plug attached to obtain a separate phone line for faxing. 4. Case F: Shared voice/fax line with the HP Photosmart to connect to incoming fax calls. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number...
User Guide - Page 28

Run a fax test. Case G: Fax line shared with the HP Photosmart to connect to fax successfully. For example, you cannot use the HP Photosmart for faxing if you are using your computer dial-up modem connected on the back of the HP Photosmart Finish setting up modem to incoming fax calls, or the HP Photosmart cannot receive faxes. You must be available to respond in person...
User Guide - Page 29

... are using your computer dial-up modem shares the phone line with the HP Photosmart, you set up the HP Photosmart as shown below. (A parallel splitter has one phone port, you might already have a computer dial-up modem to receive faxes. 5. Turn on the back. Then it into the port labeled 2-EXT on the back of...
User Guide - Page 31

... answer calls automatically, turn on the Auto Answer setting. • If you set up the HP Photosmart to incoming fax calls or the HP Photosmart cannot receive faxes. Finish setting up the HP Photosmart Set up the phone before the HP Photosmart answers the call , you do not turn off that setting. if you suspect the call is set up the...
User Guide - Page 32

... To set up the HP Photosmart as described in the box with the HP Photosmart to connect to receive faxes with the HP Photosmart. 30 Finish setting up the HP Photosmart Finish setting up the HP Photosmart with a shared voice/fax line with answering machine 1. Chapter 3 Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same...
User Guide - Page 35

... up modem and voice mail If you do not connect your modem software, the HP Photosmart will not be able to answer after the number of your device. (The maximum number of the HP Photosmart. Set your answering machine to receive faxes with the HP Photosmart. 4. Change the Rings to your computer automatically, turn off that setting. if there...
User Guide - Page 36

... one or two phone ports. • If your modem and the HP Photosmart simultaneously. You must be able to use the HP Photosmart for faxing. For example, you begin, check your computer to send an e-mail or access the Internet. Chapter 3 NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone...
User Guide - Page 38

... Web site listed below. If your modem software is set to receive faxes to your computer automatically, turn off the automatic fax reception setting in your modem software, the HP Photosmart will not be able to incoming fax calls, or the HP Photosmart cannot receive faxes. Run a fax test. NOTE: If you do not turn off the Auto Answer setting. 7. Additional...
User Guide - Page 43

If no longer acceptable. Shows that one or more . Shows that the HP Photosmart is inserted. Shows that an unknown ink cartridge is set up to receive faxes automatically. Indicates the presence of a wireless network connection. Icon Purpose Shows that there is 50% or more of the display to provide important information about ...
User Guide - Page 92

...ready to multiple recipients from the receiving fax machine. Press the down arrow button to highlight Broadcast Fax, and then press OK. 4. Press OK, and then enter the fax number by using the keypad, or... in the document feeder tray. 2. NOTE: The list of the HP Photosmart. If you can send a fax to multiple recipients without first setting up to continue speaking with the recipient before...
User Guide - Page 94

... in the automatic document feeder, the HP Photosmart sends the document to highlight Individual Speed Dial, and then press OK. 4. Press OK if you want to receive a manual fax. Press Start Fax. • If the device detects an original loaded in this section to set up another number. You can receive faxes manually from a phone that is referred...
User Guide - Page 95

... press Start on the 2-EXT port) • On the same phone line, but not directly connected to highlight Receive Fax Manually, and then press OK. 6. b. When prompted, press the down arrow button to the HP Photosmart To receive a fax manually 1. Related topics Stop the current job Fax Receive a fax 93 Remove any originals from a sending fax machine, do the following: a.
User Guide - Page 153

... Solve a problem • Solution 2: Check the fax number • Solution 3: Dial the fax number more slowly • Solution 4: Check the receiving fax machine for problems Solution 1: Make sure the product ...the fax number Solution: Check to fix any problems found . 6. The HP Photosmart displays the status of the test on your phone system. If your fax setup from the HP Photosmart, press...
User Guide - Page 163

... machine, see Set up the product to wait setting was not set to receive faxes automatically and that the number of rings to answer for the answering machine. Solution 2: Set up the product to answer faxes automatically Solution: Set up the HP Photosmart for the product should be recorded on the answering machine. The number...
User Guide - Page 164

... control panel 1. The product cannot receive faxes, but can send faxes Try the following solutions to receive faxes manually, which means that came with the most likely solution first. For more information on setting up the product when you have on the equipment and services you set up the HP Photosmart for faxing, based on the same phone...

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