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HP Photosmart 5515 Support Question

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Question posted by llkcongd on October 21st, 2013

Hp Photosmart 5515 Will Not Print Black

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Answer #1: Posted by RathishC on October 21st, 2013 10:10 PM

This answer was accepted by the poster of the original question.

RathishC

Member since:
June 19th, 2012

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Hi llkcongd,

Please refer to the link given below and follow the instructions which may help you to resolve the issue:

https://support.hp.com/us-en/document/c03425035

Hope this helps.

Thanks & Regards
Rathish C
#iworkfordell

Answer #2: Posted by DreadPirateRoberts on October 21st, 2013 8:26 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Photosmart 5515 Manual Pages

Reference Guide - Page 2

...status light and button: Solid blue light indicates wireless connection. Press the button to access and print information from the web, such as maps, coloring pages, puzzles, and more. Apps: Provides ... or a memory card. Copy: Displays the Copy menu where you can scan your HP Photosmart Wireless ePrint Wireless ePrint English Photo: Displays the Photo menu where you can select a...

Reference Guide - Page 3

... is connected to start your computer, click Start > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. Copy text or mixed documents •• Make color, black and white, or economy copies. Just insert your scan from the printer display. Scan to avoid possible printing delays. The scanner interprets any spot or mark detected as...

Reference Guide - Page 4

... as default printer from your computer. 2. To check that your HP Photosmart is set up the printer hardware, and then insert the printer software CD. If you are not selected. Do not connect the USB cable until you still can't print, or if the HP printer software installation failed: 1. Follow the instructions on the...

Reference Guide - Page 5

... help from USB to wireless connection: 1. Follow the steps in Applications/HewlettPackard/Device Utilities to change the software connection to this printer to wireless. From the ... Programs > HP > HP Photosmart 5510 series > Printer Setup & Software. 2. Follow the instructions on your home network and HP printer for all tests that your printer is automatically printed. -- From...

Reference Guide - Page 6

... vendors provide updates which causes an alert. You suddenly cannot print to which the HP Photosmart is how the firewall learns what can contain different types of Conformity for this selection, make sure to find the file. 6 When installing the HP software and using devices like being on your desktop, doubleclick the ReadMe.chm located...

User Guide - Page 3

... Get to know the HP Photosmart Printer parts...5 Control panel features...6 3 How do I?...7 4 Print Print photos from a memory card...9 Print from anywhere...11 Manage apps...12 Tips for print success...13 5 Copy ... Cartridge warranty information...22 Tips for working with cartridges...23 7 Connectivity Add the HP Photosmart to a network...25 Change from a USB connection to a wireless network...26 ...

User Guide - Page 5

... 7 • Print on page 9 • Copy and scan on page 15 • Work with cartridges on page 19 • Connectivity on page 25 • Technical information on page 37 • Solve a problem on page 5 • How do I? 1 HP Photosmart 5510 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart on...

User Guide - Page 8

...the screen that is less than the minimum expected ink level. 6 Get to know the HP Photosmart On another screen, shows information or animation on the printer. 2 Help: On the Home...you can also print a wireless test report, helping diagnose network connection issues. 12 Ink: Shows estimated ink levels by HP. You can change wireless settings. Get to know the HP Photosmart Chapter 2 ...

User Guide - Page 19

... will not need to your computer, click All Programs, and then click HP. a. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, click Scanner Actions, and then click Manage Scan to a ... your computer either from the printer display or from the printer display. Load original print side down on a wireless network, you start scan immediately from the printer display...

User Guide - Page 24

...designated HP printing device. Follow the instruction on ink alert messages. b. Click the Device Services tab, and then click the Align Ink Cartridges button. 2. This warranty does not cover HP ink...cartridge information and order online by visiting www.hp.com/buy/supplies. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. During the warranty period the ...

User Guide - Page 27

.... ❑ Turn on wireless radio if it is off. ❑ Touch Start. ❑ Press and hold the button on WPS-enabled router or other networking device to install the HP Photosmart on. To connect the HP Photosmart using WiFi Protected Setup (WPS), you intend to activate WPS. Install software.

User Guide - Page 28

... an integrated wireless WLAN 802.11 network, you can easily change to the wireless network that you connect the HP Photosmart on the networking device. ❑ Touch OK. To connect the product with either wireless networking support, or a network interface card (NIC). b. NOTE: 802.11n will need the following: ❑ A ...

User Guide - Page 29

... your computer, you don't need to connect the printer. c. b. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software connection to this printer to wireless. The printer searches for setting up and using a networked printer 27 Click HP Photosmart 5510 series, click Printer Connections and Software, and then click Connect...

User Guide - Page 31

... go online for both local and online topics -- If you did not register your HP Photosmart by phone Get more help You can find more information and help about your printer while...; Register your printer • Clear paper jam • Solve print problem • Solve copy and scan problem • Solve networking problem • HP support by entering a keyword in the Search field in the top...

User Guide - Page 32

... unable to print, HP provides a Print Diagnostic Utility (Windows only) that there is paper in the paper tray. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. If you are blocking the print carriage. Remove jammed paper. 4. Clear carriage jam Remove any tools or other devices to remove...

User Guide - Page 33

... vary by phone 31 Standard phone company charges apply. Click here to diagnose printer and print quality issues. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. Solve a problem HP support by product, country/region, and language. This section contains the following to improve...

User Guide - Page 34

...for more about support options. Remove the original cartridge, then replace with the print quality, try getting your country/region to learn more information. Check cartridge access... message, contact HP support for the HP Photosmart at the HP online support Web site: www.hp.com/support. Be prepared to provide the following information: • Product name (HP Photosmart 5510 series) ...

User Guide - Page 39

... : the date when the cartridge was first installed, the date when the cartridge was last used, the number of pages printed using the cartridge, the page coverage, the printing modes used with the HP Photosmart. HP partners who assist in the operation of the product, which might include the following topics: • Notice • Cartridge...

User Guide - Page 40

... high electromagnetic fields, it is possible the output from the HP Photosmart may be slightly distorted • HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields Print specifications • Print speeds vary according to the complexity of the document •...

User Guide - Page 46

... to Sleep mode cannot be confused with the marketing name (HP Photosmart 5510 e-All-in your country/region. Once you change the Auto Power-Off setting from regulatory agencies in -One Printer, etc.) or product numbers (CQ176A, etc.). TIP: If you are printing through a wireless or Ethernet connection over a network, Auto Power-Off...